Terrible customer service

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★★☆☆☆
1.6
15.0% of users recommend this
  • Reception

  • Customer Service

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MaldonWonder's review of Titan Telecom www.titantelecom.uk.com

“Terrible customer service”

★☆☆☆☆

written by MaldonWonder on 21/09/2015

This company is absolutely useless. They may be cheap on the basic service but will rip you off everywher they can. The website does not work for fault reporting and there is an expensive 0844 number for customer service. When you have a line fault, they take ages to fix it and you have to pay £8 to set up a call divert to another number and pay for all the diverted calls!
Absolute rubbish!

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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