appalling customer service

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The Post Office Phone Service
★☆☆☆☆
1.2
6.0% of users recommend this
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493Timmons's review of The Post Office Phone Service

“appalling customer service”

★☆☆☆☆

written by 493Timmons on 19/02/2016

complained about my bill when the price went up and I was billed an extra £15 which was not explained, no one at the post offic could explain it, then I wrote to their HQ in Stirling and no reply 3.5 weeks later, emailed and no reply though told would get a reply in 5 days, emailed again and told that i would get a reply in 5 days- nothing.

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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