written by oiBennett169 on 18/08/2015
Utterly immoral company do not use.
I ordered a phone on a two year contract. The phone never arrived . I called and emailed to let them know and cancel, they said they could not do this without a tescos mobile number - impossible since the phone didnt arrive. They then charged me for two years contract and repeately stated that they couldnt cancel my contract becuase a barr had been placed on it whilst thye investigated. When the case went to ombudsman they made up a mythical person who signed for this phone at my home address (after accepting that they had had this phone back at thier depot from ukmail)
Im being chased for £178 for a phone i never recived but what makes it worse is the level of lying and cheating that is occuring , what kind of a company behaves so agressviely to customers.
Dont use these guys no matter how good your deal looks as they really don't behave in the way your tesco stores do. No longer a trusted brand. Utterly stressful vile expereince.
As rated by our community of reviewers