Written on: 24/02/2013
Paid for contract up front, phone line developed fault 7 months in. Couldn't get any response from Primus/Newcall that wasn't automated. As I need landline eventually had to transfer to BT - so am paying line rental twice until June - who fixed problem in 3 days- it was in an external junction box so nothing I could fix myself.
Don't touch this firm - they took money from me but didn't deliver.... If I did the same I'd be up before the police....
As rated by real users
" Primus broadband " Read More
" Impressively bad customer service " Read More
" REFER THEM TO OFCOM DO NOT BE BULLIED " Read More
" 'Fantastic lets party!' Cancelled during cooling off period. " Read More
" Awful don't touch with a bargepole " Read More