appalling call quality

Click here if this is your business
★★★☆☆
2.6
From 42 reviews
43.0% of users recommend this

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Click here if this is your business

Guest's review of Call 18185 UK www.call18185.co.uk

“appalling call quality”

★☆☆☆☆

written by on 19/10/2013

Call quality has become so poor that nearly all calls have to be ended prematurely. There are considerable connection delays, then further delays during speech and very muffled, at times inaudible.
Any sort of customer service is practically non-existent and to every email I send asking for help, they repeat the same mantra about doing 'test calls' and getting a ;'technical team' to look at it. It's all a lie, nothing happens because there's no-one running the service. I would say. don't bother with them - If your phonecall matters and you need to hear each other, don't use 18185.co.uk.

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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