Theives

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BT
★☆☆☆☆
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qdFitzsimmons405's review of BT

“Theives”

★☆☆☆☆

written by qdFitzsimmons405 on 19/10/2014

Title says it all.
I lost phone and broadband service for 8 weeks and after 3 engineer visits it was finally fixed.
Calling BT to presumably get refunded the £66 paid over this period where they failed to supply my service I was told under their policy all they could give was £15.88! Plain and simple theft.

Also after nearly 18 months with BT, they still can't fix a fault from day one where dialling 150 gets me "welcome to SKY"! And not BT customer services.

Steer well clear!

Contract up, now switched supplier, although why I didn't just leave and break the contract like they have I don't know.

Now contacting the ombudsman

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  • Reliability

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