Amazing customer service

Click here if this is your business
1.8 / 5
24% of users recommend this
Click here if this is your business
  • Value For Money

KarlaSC622's review of SpeedyPin Phone Cards


“Amazing customer service”

Written on: 13/08/2014 by KarlaSC622 (1 review written)

When my grandfather passed away two weeks ago, I was in a frantic state of mind trying to reach my family who does not have skype. I entered my email address erroneously and naturally, did not receive confirmation of my payment for the calling cards.

I was furious as I had not realized this was an error on my behalf. Once I did, I explained to them my situation, how it happened and that I needed help.

They were so incredibly kind, understanding and went above and beyond to help me and fix my own mistake.

I don't think people often realize what it means to be on the other end of customer service. It's stressful, it's tiresome, and it's a lot of work. So when someone is able to put all that aside and still go that extra mile to help a client -- that merits appreciation.

Thanks again for everything guys!

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review