RIP OFF

“RIP OFF”

Written on: 15/05/2012

DO not use Speedy pin. Their local access numbers do not work. Their customer service department is patronizing, rude and unhelpful and their directions are misleading. I bought a card from Speedy pin to use in Warsaw, Poland. Before leaving I called for further direction and was given very vague directions. After arriving in Poland and attempting to use the local access number I followed directions precisely and ended up with a $1000.00 phone bill from my hotel. I used the toll-free "international access number" (1-866-623-5734) which is advertised as including a 1 cent per minute sur charge and listed in the directions under international origination. I then was asked for my pin number thinking I was paying for my call with my calling card. In the end I didn't even have to use the speedy pin card because I was charged from the hotel for international called but no worries speedy pin still managed to take minutes from my card giving me the impression that I was indeed using the useless card. Do not use speedy pin. I have traveled a lot to many countries and have always had much better luck with any of Speedy Pins competitors. Do not use speedy pin.