PrepaidSimCard - www.prepaidsimcard.org Reviews

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★★☆☆☆
2.1 / 5
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Latest Reviews

★★★★☆

“Used it 5 times with success”

Written on: 25/09/2014 by JesperRhode (1 review written)

I am of course concerned about other comments here on this site, but I have used prepaidsimcard in Spain, USA, Sweden in a total of 5 time with no issues. The service sends you a SIM card to a local mobile service provider, so you have to deal with them on their terms. That is not really convenient, as the APN and phone programming is also a hassle some times. The most critical thing is that it the double or more than buying a SIM card when you get there, but again, that can take days. I two… Read Full Review

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★☆☆☆☆

“sim card usa”

Written on: 18/09/2014 by jan_br (1 review written)

We ordered a sim card for our holiday in the USA. They promised us a AT@T connection but we received a card from redpocket witch is connected with T-Mobile. The most terrible provider of the USA. There is only 3G? connection in big city's, not in remote areas. Although, in most of the places there was an AT&T signal available. Also in remote area's After complaints, prepaidsimcard was still trying convincing me redpocket is connected with AT@T. Its not true. Dont do this, You will be… Read Full Review

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Jesperrhode's Response to jan_br's Review

Written on: 25/09/2014

If you look at PC Mag SIM review you find that Red Pocket uses AT&T.

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Jan_Br's reply to Jesperrhode's Comment

Written on: 28/09/2014

Again thats what you think. We had T-mobile connection in the USA and I can prove it.

I already sent prepaidsim a mail with a copy of the enclosed letter with internetsettings .

You can read here....... Name:T-mobile US !
APN: Wholesale
Username: blank

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★★★★★

“Used their service often - no problems”

Written on: 19/12/2013

I don't understand the negative opinions on this website. I have used prepaidsimcard.org for usage in the U.S., Malaysia, Spain, U.K., Finland and Japan and never had problems with their SIM-Cards on my iPhone. Setup-instructions were clear. Sometimes a configuration file needs to be downloaded and installed on the iPhone beforehand, which was clearly stated in the instructions. Their service was always fast, I always received the SIM-card on time. They might not be the cheapest out there, but… Read Full Review

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★☆☆☆☆

“Wow, I wish I had looked at this web site before using...”

Written on: 03/12/2013 by Vulch (1 review written)

Wow, I wish I had looked at this web site before using Prepaidsimcard! Like everyone else it seems, I received a sim that cost me 60 euro and never worked. Firstly, they sent me the wrong size sim, and not the one I ordered. But i managed to cut it down to fit. Then, none of the incuded data or phone credits ever existed. I had to pay up again to the local telco to get data. I was also never able to make phone calls. Emailed them during my trip, but they just replied words to the effect of… Read Full Review

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Holidayphone's Response to Vulch's Review

Written on: 07/01/2014

Hello, this is PrepaidSimCard responding. We are very sorry to hear about your experience of our service. Normally, our SIM cards do not include any initial balance, and top ups need to be added upon ordering to make calls, send texts and to activate mobile data bundles. We do state this on our webpage, but we are sorry to hear that it might have been unclear. We would of course be happy to review your case again. You are welcome to contact us at info@holidayphone.com. / The PrePaidSimCard / HolidayPhone Team

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★☆☆☆☆

“NOT TRUE”

Written on: 24/11/2013

I bought 2 SIM, nano and micro, for Malaysia. I carefully followed up the instructions, inserted the card in my free Iphone (not locked) and dial 222. I got a Malaysian answering machine telling (I needed a translator) that I had to register the SIM. So I found a shop in KL central station, registered and went back to the hotel. But this time the card was not working anymore. It had been cut badly. So, I went back to Hotline central station, bought a new one (for 2 euros instead of 30, same… Read Full Review

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Holidayphone's Comment

Written on: 30/11/2013

Hello,

We are very sorry to hear about your experience with our service. For some of our SIM cards we do cut the cards to fit the nano and micro size. This should not be a problem as the chip is never injured and our customers rarely have any problem fitting the cards in their devices. If we did something wrong with you card, our policy is of course to grant a refund. Please contact us and we will look at you specific case and pictures again.

Best regards,
The Prepaidsimcard / HolidayPhone Team

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★☆☆☆☆

“Total Loss - No service”

Written on: 05/10/2013

we got this card for the data, not for calls. the network came up (3 Like Home) but no data service at all. I con't contacted them, and they said things like "turn on the data and it will work" in spite of the fact that we followed every direction on two separate cell phones… Read Full Review

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Holidayphone's Comment

Written on: 06/11/2013

Hello, this is HolidayPhone responding. We are very sorry to hear about your experience of our service. To use the 3 Like Home SIM, you need to turn on "data roaming" on your phone for it to connect to the network. We would of course be happy to review your case again. You are welcome to contact us at info@holidayphone.com. / The PrePaidSimCard / HolidayPhone Team

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★☆☆☆☆

“scam”

Written on: 27/09/2013

we received our card on the 19 Sept.activated our card in Spain on the 23 of September. We got an email on the 25of Sept. that we only had 1euro left. When we phoned to clarify we were told that charges started on the 8 of September when we ordered the Sim card. We will never reccomend this service. On the contrary we will tell all our friends and family to avoid this site.Do not trust this site… Read Full Review

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Holidayphone's Comment

Written on: 06/11/2013

Hello, this is HolidayPhone responding. We are sorry to read about your experience of our service. We always strive to improve our products and our customer experience, and your comments are very important to us. We would be happy to review your case again to determine why you experienced these problems. You are welcome to contact us at info@holidayphone.com and we will return to you shortly. / The PrePaidSimCard / HolidayPhone Team

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★☆☆☆☆

“Very poor setup instructions”

Written on: 11/09/2013 by 6741bob (1 review written)

Coming from Canada to UK, seemed like a good idea to get a prepaid simcard for my phone. Just spent two hours of my trip trying to get it to work and had to buy extra topup vouchers because they either did not send with my sim card and definitely did not advise that vouchers were included or reuired. Got to the uk and could not initialize the phone and ended up buying more topup vouchers so I could activate. Customer support was helpful once I agreed to buy more topups, otherwise it was a no… Read Full Review

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Holidayphone's Response to 6741bob's Review

Written on: 13/11/2013

Hello this is PrepaidSIMcard.org answering. We are sorry to hear about the initial problems you had with your UK sim card. Please contact us at info@holidayphone.com and we'll make sure to review your case carefully again to determine what happened to the initial call balance you purchased. Best regards / The PrepaidSIMcard.org team

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★☆☆☆☆

“Terrible Support and solution for travelling”

Written on: 07/08/2013

Requested a SIM with DATA in UK and Ireland. Received a SIM with phone number in Austria and told to roam in UK and Ireland. This is terrible as you don't receive the speed and service from the tel-co (3) as if you had a local number. PLUS you can't receive calls from locals without them paying long distance charges!! After 2 days of using it, data stopped working for 4 days. I was driving through the UK and wasted half a day talking to 3 (who said I needed to call Austria), 3 local… Read Full Review

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Holidayphone's Comment

Written on: 13/11/2013

Hello from PrepaidSIMcard.org. We are very sorry to hear about you experience of our products. On our website we do state that the Ireland SIM is a multiple country sim card, and that you won't receive a local Irish number when purchasing it. We apologize if this was not clear enough. The sim card should however work in both Ireland and the UK without any problems. You are welcome to contact us at info@holidayphone.com and we'll make sure to review your case carefully again to determine what happened. All our best / The PrepaidSIMcard.org team

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★☆☆☆☆

“Did not work”

Written on: 04/08/2013 by JasperCanada (1 review written)

Bought a SIM card for Italy. Received it in a letter from Sweden with a APN name in Austria. In Tuscany, did not receive a signal for Planet3, as described. Just the 3 normal Italian suppliers. Also manual setup did not work. When writing them from another computer, just got an extract of the installation guide provided with the card. Bought then one locally of an Italian provider, which worked perfectly. Don't even try to get a refund. They will refuse for sure.... Don't buy anything from… Read Full Review

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Holidayphone's Response to JasperCanada's Review

Written on: 13/11/2013

Hello this is PrepaidSIMcard.org answering. We are sorry to hear about your experiences with our service. Our sim for Italy is a multiple country sim and therefore comes with an Austrian phone number and APN. The sim should nevertheless work in Italy without any problems. We apologize if our support team was not able to solve the situation. Please contact us at info@holidayphone.com and we'll make sure to review your case carefully again to determine what happened. All our best / The PrepaidSIMcard.org team

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★★☆☆☆

“Worked well, then stopped”

Written on: 26/07/2013 by docbajwa (1 review written)

Travelled to UK in July 2013. Arrived a few days prior to departure. Inserted SIM in london. Worked great without any issue for first four days. Then stopped altogether. Powered on and off. Reset all Internet settings. Removed and reinserted card. Still didn't work. Called for support, which I couldn't get through to. Emailed for support. Got a reply every time within an hour or two, which was good. But they had no idea how to fix the problem. So I had to make do with Wifi. My… Read Full Review

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Holidayphone's Response to docbajwa's Review

Written on: 13/11/2013

Hello from PrepaidSIMcard.org. We are very sorry to hear about your bad experiences with our products. We are also sorry to hear that our support team couldn't solve the problem. We would like to look at your case again, you're welcome to contact us at info@holidayphone.com and we'll do our best to find out what happened. All our best / The PrepaidSIMcard.org team

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★☆☆☆☆

“SIM car for Italy june 2103”

Written on: 26/06/2013 by malebel01 (1 review written)

Bought 2 SIM cards for my Iphone and Ipad2. For the 5 first days in Italy, in Rome, terrible reception and amost inexistant in Toscany pour the next 2 days. Try to get a refound though the live chat with a helperson, but they refused to refound my purchase. I took out the 2 Sim cards for my devises and will try to cancel the transaction with my credit card compagny. Also bought 2 Sim cards for a trip to Thailand in August and I am trying to cancel those 2 cards before having the same… Read Full Review

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Holidayphone's Response to malebel01's Review

Written on: 13/11/2013

Hello, this is PrepaidSIMcard.org answering. We are sorry to hear about your bad experience with our service in Italy. Of course we cannot guarantee coverage in all parts of the country but we would like to have a look at your case again to determine what happened. You are welcome to contact us at info@holidayphone.com. Best wishes/ The PrepaidSIMcard.org team

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★☆☆☆☆

“Useless. ”

Written on: 31/05/2013 by Deckwanderer (1 review written)

May 31, 2013: I bought two prepaid cards for use in Italy from prepaidsim.org on a website in English. I received the cards with a cover letter in English. The country code of the cards when they arrived was Austria. The phones switched on and operated as promised and I saw that the provider would be 3Likehome. Since then the service has been rubbish. I have been treated very shabbily. 3Likehome network coverage in Rome was virtually non-existent. I could get service in wide open spaces, but… Read Full Review

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★☆☆☆☆

“Awful customer support”

Written on: 26/05/2013

Avoid this company like the plague! If the SIM works in your phone it's fine, but if you have any problems at all, their 'customer support' is only there to blame you and deny responsibility. They deliver the wrong SIM, and refer you to the service provider of the SIM for problems. If you do that and that provider confirms that you received the wrong SIM, they deny it and say you should have contacted them... Even if they can't solve the problem, they still insist it's you, not them who must… Read Full Review

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★★★★★

“Great service”

Written on: 25/05/2013 by Albinsson (1 review written)

I'm travelling to the US frequently. Decided to try out prepaidsimcard.org and it worked out very well. The SIM uses AT&T network, which is good as it's the best network in the US. The 2GB data was more than I needed, as I used the data service frequently during my 3 weeks trip and it never ran out. Only backdraw is that the phone must not be operator locked, but I unlocked my old iPhone 4S for free (just asked my operator and they offered free unlocking on my old phone when I upgraded to… Read Full Review

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Jimmyboy2U's Response to Albinsson's Review

Written on: 16/10/2013

It is an obvious plant by this terrible rip-off company - don't believe a word is my advice...

The voice of (very bad) experience : )

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★★★★★

“Worked excellent”

Written on: 17/03/2013 by Ernie55 (1 review written)

Saved me a few 100 EURO in roaming charges by using this product to access internet when I visited Germany a month ago. Coverage was great. Will definitly use for my next trip to Mexico in a few months. I got quick responses from the support team when I contacted them for some questions prior to purchase and also during my trip… Read Full Review

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★☆☆☆☆

“Terrible customer support service and no refund”

Written on: 26/10/2012

I had trouble with the set up of the SIM card and their customer support centre was terrible. They could not fix my problems, I had to call three times to get assistance, and they refuse to allows you to talk to a manager. Then when I couldn't get the SIM card to work they refused to refund my money. Will never use them again. And I discovered there are cheaper SIM cards in the USA… Read Full Review

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★☆☆☆☆

“A Complete Ripoff”

Written on: 17/10/2012 by Trace65 (1 review written)

Don't go near this company for Sim Cards they cannot supply what they say they can and they do not stand by their product. We placed an order for 2 USA Sim card that we meant to have prepaid access: USA Prepaid SIM Card (image), ready to use Unlimited free calls within the US to both fixed and mobile networks Unlimited free calls between two sim card users in the US Receive unlimited free calls Unlimited free MMS messages across the world 1GB (1000 MB) 3G speed Flat Rate Mobile Internet data… Read Full Review

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★★★★☆

“Got 2 Spain SIMs”

Written on: 23/06/2012 by Tobias33 (1 review written)

Ordered 2 Spain sims and paid 29.90 eur/each. Got free shipping and my sims arrived in just a few days. SIM works great in Spain and had internet access included plus several hours international calls included. Only backdraw was that the price for texting was high so I used facebook messenger instead. Would have given them 5/5 if the text rate in Spain was a bit lower. Value for money is however very good… Read Full Review

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★★★★★

“Works as promised”

Written on: 07/06/2012

I'm from italy traveling a lot, and I used this sim on my trip to USA. It worked perfectly for me. Great data bundle too… Read Full Review

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