written by malebel01 on 26/06/2013
Bought 2 SIM cards for my Iphone and Ipad2. For the 5 first days in Italy, in Rome, terrible reception and amost inexistant in Toscany pour the next 2 days. Try to get a refound though the live chat with a helperson, but they refused to refound my purchase. I took out the 2 Sim cards for my devises and will try to cancel the transaction with my credit card compagny.
Also bought 2 Sim cards for a trip to Thailand in August and I am trying to cancel those 2 cards before having the same experience again.
The publicity was not according to the reality! Nerver will I use that Prepaidsimcards.org again!
Marc, from Canada
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Holidayphone's Response to malebel01's Review
Written on: 13/11/2013
Hello, this is PrepaidSIMcard.org answering. We are sorry to hear about your bad experience with our service in Italy. Of course we cannot guarantee coverage in all parts of the country but we would like to have a look at your case again to determine what happened. You are welcome to contact us at [email protected]. Best wishes/ The PrepaidSIMcard.org team