OneSimCard - www.onesimcard.com Reviews
Latest Reviews
★★★★☆
“OneSimCard Review”
Written on: 23/05/2013
Easy to enroll and the prices seem good. I haven't used it overseas yet, but the test here went smoothly. (read more)
★★★☆☆
“As long as you know how it works”
Written on: 14/05/2013
There was no way to test it from the US given the way that Verizon works, but it worked just fine with my i-phone when I arrived in England and then Lebanon. So in a way I felt lucky. Just know that it is an Estonian number and other folks are paying a lot to call it unless you set up a PEN for that country. That PEN can result in monthly charge. Many countries, particularly in middle east don't have a PEN option. Still, it gives one consistent number at reasonable cost. Not for everyone,... (read more)
★☆☆☆☆
“utter garbage”
Written on: 13/04/2013 by sim-traveler
If it sounds too good to be true, then it is. 1) non-transparent charges. money being eaten away for no reason. no way to check where money went from. 2) horrible set-up instructions and manuals. 3) horrible website that was probably designed in 1998 4) no iphone app 3) doesn't work in some places advertised as working. in Japan, never managed to send or receive calls or SMS. (read more)
★★★☆☆
“possibly the worst customer service EVER”
Written on: 23/03/2013
in theory the service is great but i experienced a lot of calls (over 20 in a day in more than one country) that were dropped after 10 seconds The unprofessionalism and the rudeness of the customer service department was unbelievable I was also unable to top off my card on line due to a exp date change on my CC and it was impossible to correct - Customer service is open from 9-5 Eastern time on weekdays and they just don't reply to messages or email messages Just terrible (read more)
Onesimcard's Comment
Written on: 30/04/2013
Live customer service is available 24/7 and you can update your credit card info at any time by logging in to your account at onesimcard.com.
When you are in an area with a poor cell signal, there is always the possibility of a dropped call just like with your regular mobile service provider in your home country. You can always submit details of your call issues online at www.onesimcard.com/contact.php and customer support will investigate and reply accordingly.
Thank you,
OneSimCard
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★★★★★
“Onesimcard just works”
Written on: 20/03/2013
Onesimcard service is the least expensive international mobile roaming service I could find. I tried other providers, like ekit or maxroam, worldsim. They all cost more and do not work as reliable as onesim. Data is very affordable now with new internet data packages. Good responsive customer service. Great user interface - easy to navigate, get calling records, activate discounts,etc. No tricks. Strongly recommend. (read more)
★☆☆☆☆
“customer service horrible - dropped calls”
Written on: 08/01/2013 by wdchuck1 (1 review written)
Worked well for a few days in Israel and then in Spain dropped calls after 10 second duration. Customer service is miserable - no toll-free number - 15 minute wait for customer service and then they told me that the dropped calls were my fault Bye. Bye (read more)
Onesimcard's Response to wdchuck1's Review
Written on: 30/04/2013
Of course a dropped call is not "your fault", is is the fault of having a poor cell signal where you were located at the time. This can happen with any mobile service provider including your regular wireless company you use at home.
Thank you,
OneSimCard
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★★★★☆
“Best Value ”
Written on: 04/12/2012 by peressin (1 review written)
I have been using OneSimCard for several years and consider it a good value and a very customer service oriented company. I travel to Europe several times a year and have been able to easily conduct business in the USA from Europe using the OneSimCard. I highly recommend using them. (read more)
★★★★★
“painless travel and home phone”
Written on: 16/11/2012 by noah777
Really the best travel phone service ever. (Have used Sprint and T-Mobile) Rapid shipment of phones, always what I ordered. Once I needed some service on a phone I messed up and they took it back and corrected the problem at no cost. The price is really good and I can use the phones while traveling and at home also. I add PeanutsLD and anyone can reach me anywhere. Why would yo use any other service ? (read more)
★★★★☆
“Great service for roaming”
Written on: 15/11/2012
hello-using onesimcard.com as referred by a fellow aviator friend. we spend a lot of time on the road abroad and need to be in touch with various people (local and international) and be reachable as well. got the new international phone with no dial back function - basically dial and wait to be connected without doing anything else. works well and easy to use. would not mind getting a better ring tone on those phones, but you can use the sim card on iphone or other if you want. would... (read more)
★★★★★
“Savings are great wheerever I go campared to my...”
Written on: 13/11/2012
Savings are great wheerever I go campared to my cellphone carrier. The only problem is you need an unlocked phone. (read more)
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Showing 1 - 10 of 64 Reviews
★★★★★
“The best SIM on abroad”
Written on: 12/11/2012
When I used to live in Manila, I started to use this SIM. Whenever travelling, I use this: in Nigeria, UK, France, Italy, Spain and US. Cheap rate and easy recharging system are NICE!!! (read more)
★★★★★
“Awesome Idea and Awesome Item”
Written on: 08/11/2012 by scoulis85
In preparing for a work trip, I purchased a OneSimCard to have with me in order to avoid high US Carrier International Roaming Rates. The OneSimCard is not only easy to use, but provides a very user-friendly website and online account. The webportal contains all the information you'll need to know when traveling abroad from calling rates for all countries to how to forward your calls. Overall, I am very pleased with my OneSimCard and I highly recommend it to all travelers. (read more)
★★★★☆
“Great for Overseas”
Written on: 07/11/2012
They were a big help. I was looking for a sim card that would work in a cell phone I purchased in Germany. Both the sales and technical staff help me out an got me working at what I think is a very reasonable cost. A little more "tech talk" than I could handle, but they worked there way through it for me. (read more)
★★★★★
“Should have had one years ago.”
Written on: 07/11/2012 by richb_singapore (1 review written)
Received my OneSimCard through The Wise Traveller recently just in time for my trip to Hong Kong and it works beautifully. Still getting used to some of the features and potentials however in the first week of use can clearly see the huge value/benefit to the cost of my roaming calls. If this first week is any indication then my bills are going to be at least 70% cheaper if not more. The call back feature is not as inconvenient as I first imaginged it might be, although on the first call... (read more)
★★★★★
“Practical and affordable”
Written on: 06/11/2012
Iam very impressed with their services .Found out from their sight that they sell unlocked phones at a reasonable price and the calling rates are much lower.If you are travelling outside the country ,I suggest you try One Sim Card.I like my phone but found it a bit small ,but i did have a choice of buying a more expensive phone (read more)
★★★★★
“OneSimCard Service is Great!”
Written on: 03/11/2012
I have used OneSimCard for over 3 years now and have no complaints about their service. If I e-mail them, they respond promptly. You can deal with the same representative until the issue is resolved, which is nice. Also, I recently had an issue and, within 30 minutes of my posting my issue, I received a phone call to discuss it!!! That is unheard of - thanx, Stephanie! (read more)
★★★★★
“THE international card !!!”
Written on: 01/11/2012 by oshka90 (1 review written)
This is great. No matter where I go I can make phone calls and I know where I am standing as for prices. There is a pricelist online. The calls are clear and easy to dial. What more does one want when going abroad ??? It is easy to install, as long as u have an unlocked phone. Getting an unlocked phone might maybe cause a problem. But once u have an unlocked phone it is easy instlaling. I would recommend this to anyone travelling abroad wether it is multi places or just one place abroad over... (read more)
★★★★☆
“One Sim Card Revie”
Written on: 17/10/2012
I have not begun to use my sim card. I will need to update my review once use begins. Still, The card arrived at our home only a couple days after I placed the order. That night, I attempted to set it up the card on my international phone. The instructions were a bit confusing causing my husband to contact customer service. One Sim contacted him in a timely manner and we were able to resolve the set up issue. (read more)
★★★★★
“good product”
Written on: 16/10/2012 by sbryen (1 review written)
The OneSimcard is a good deal for those traveling abroad. I put it in my Android phone and it works fine. It is much less expensive than other alternatives. (read more)
★★★☆☆
“One sim card for Global Roaming”
Written on: 16/10/2012 by rohitashagarwal (1 review written)
It is a great tool to save cost on communicaton needs for Voice or Data while travelling abroad.It works with any unlocked GSM Cell Phone and is easy to use and works around the world with a choice of carriers in the local country. Being a pre-paid card, you are in conltrol of your budget. The only negative I notice is the Cost of Sim $29.95 is bit higher as compared to those offered by its competitors (read more)
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Showing 11 - 20 of 64 Reviews
★★★★★
“OneSIMCard is The Best Roaming SIM Card Ever”
Written on: 16/10/2012 by EmilNivantha (1 review written)
OneSimCard is best because of FREE incoming calls facility in 150 countries. That's amazing for a roaming SIM Card. Not only that OneSimCard offers FREE sms they also provide sms receiving facility from my email address or from their website. This is great for me and my family friends. My friends and family don''t have to pay a cent to send a sms to me while I'm in travel. That's a great thing. Because of Data bundle offers and free incoming calls I can even use OneSimCard for long time... (read more)
★★★★☆
“Great Customer Service!”
Written on: 15/10/2012 by Suzeeqluvsu (1 review written)
Excellent Customer Service. Received item promptly with detailed instructions on using the Sim card. (read more)
★★★★☆
“Very good service!”
Written on: 10/10/2012
The directions and dialing are a bit complicated, but the "Help" service gets you through it (something that non-techies need). The price is very reasonable! GREAT service for persons who don't own cell phones with a Sim Card and/or a smart phone. (read more)
★★★★★
“OneSimCard.com - works as advertised and saves money”
Written on: 01/10/2012 by Freegun911 (1 review written)
OneSimCard is a low cost international cellphone service I have been using for the last year. I used it in a number of European countries, in Brazil and Argentina. The service worked everywhere very well and saved me from the hassle of using local SIM cards. There are few features I especially love: Free incoming SMS that could be sent to the phone by email and very low cost VOIP option that allows to make and receive calls using the same phone number over Wifi network. It worked perfect on... (read more)
★★★★★
“Onesimcard.com provides great international cellphone...”
Written on: 29/09/2012
The phone with the SIM I ordered was shipped the day I ordered it. I got it 2 days later. Instructions were clear. The service worked fine as it should. The billing is accurate and all billing details are available at www dot onesimcard dot com. OneSimCard offers lots of great features. Many are free of charge to use. Strongly recommend to international travelers. (read more)
★★★★★
“Keep in contact all over the world”
Written on: 21/09/2012 by spikedoctor (1 review written)
OneSimCard is great for anyone who travels internationally. I travel for frequently around the world and have better phone access than some local carriers. OneSimCard rates are also either competitive with in-country Sim card companies or even slightly better. In Europe the rates are even better. I would highly recommend this to anyone needing phone access around the world. (read more)
★★★★☆
“OneSimCard”
Written on: 18/09/2012 by dekight (1 review written)
I have traveled extensively around the world with a OneSimCard in my mobile phone. In every instance, I was able to connect to a network and make calls without issues. With auto-recharge, I have as much talk time as neccessary. If you need consistent connectivity, this is a great service. (read more)
★★★★★
“Reliable Connection”
Written on: 03/09/2012 by Gregory_0118
I ordered the service to have a phone connection abroad for my business. My purpose was not to advertise to my customers that I am on vacation, not working as hard as they are. It worked great, I was able to answer my customers calls, they dialed my regular business line number. Service exceeded my expectations. (read more)
★★★☆☆
“En China algunas personas no nos hablan al mobile,...”
Written on: 02/09/2012
En China algunas personas no nos hablan al mobile, porque se extranan de la clave 37, y en Mexico no logramos enlazarnos con Telcel, solo a traves de msn. (read more)
★★★★★
“Recommend OneSimCard”
Written on: 31/08/2012 by id0606 (1 review written)
I call when I want without thinking and on the bill, I have full control on cost candidate ;-) It's really cheap, recommend Here's som of my Outgoing/Incoming calling logg: Incoming calls Call Date From Country From Number To Country Billed, min Rate/min Total Cost 2012-08-06 09:43:47 USA 14795022*** USA 7 $0.20 $1.40 2012-08-05 21:59:42 Canada Ontario 16477186*** USA 0 $0.20 $0.00 2012-08-05 11:42:48 USA Illinois 17085270*** USA 1 $0.20 $0.20 2012-08-05 10:27:22 USA Illinois... (read more)
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Showing 21 - 30 of 64 Reviews
★★★☆☆
“Great for us travelling the world”
Written on: 27/08/2012
Apart from a few problems on my iPhone 4 with it not connecting with the standard method of initiating the call back these SIMs have worked well for us in Thailand, UK, France and Italy (so far). The iPhone 4 problem can be worked around by using the *146* dialling method. (read more)
Onesimcard's Comment
Written on: 27/08/2012
You just need to enter a code into your iPhone for full compatibility as shown in the iPhone How-To Video in the Help section of your OneSimCard.com account:
- Open "OneSimCard" menu
- Select "Settings"
- Agree with message by pressing "Yes"
- Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)
You will then be able to dial normally.
Thanks!
OneSimCard
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★★★★☆
“Great international phone rental”
Written on: 24/08/2012
We have always received excellent service from OneSimCard. We rent a mobile phone from OneSimCard each time that we go to Europe. It has worked very well - making and receiving calls within Europe and calling the US. We recommend this company for offering reasonably-priced options and very good service. (read more)
★★★★★
“Best of the best”
Written on: 24/08/2012
I used for many year,I found out it was very cheap,helpful,useful,friendly! (read more)
★★★★★
“Awesome Free incoming calls”
Written on: 23/08/2012 by AndrewLynch (1 review written)
I first began using onesimcard during frequent trips to multiple countries in Western Europe. After years of juggling multiple sims switching out country to country, loved the simplicity of using onesim. No more hassles trying to keep multiple sims from expiring. (read more)
★★★★☆
“Great service”
Written on: 22/08/2012
The great thing l like about one sim card is that you can call from anywhere in the world. I was on a cruise with wife and i was able to call North America from all 7 countries that we ported. Also, the rates are better than our telephone providers. (read more)
★★★★☆
“Great product for use overseas!”
Written on: 22/08/2012
Its a little quirky to use at first, but overall it worked in multiple countries for me when I needed it, and you can't beat the price. A great solution to a common problem when traveling abroad! (read more)
★★★★★
“Great service for travellers”
Written on: 22/08/2012 by yyz77 (1 review written)
I started using my OneSim Card earlier this year, and have used it a number of times since. Previously when travelling to Europe I would incur significant roaming charges. This usually created problems when I had to expense the usage for work. I switched to OneSim card now, and things are much easier. The charges are much more reasonable, and now my company is looking in to using this service for more employees. Also, the fact that it's pre-paid is good, as it gives you more control over... (read more)
★★★★★
“Already Recommended to Several of My Friends :))”
Written on: 22/08/2012 by GlobeTrotter777 (1 review written)
One of the main reasons I liked OneSimCard's International Plan - was receiving calls/text messages for free. But the more I researched other available plans, the more I liked what OneSimCard has to offer! This summer I used my OneSimCard in Spain, Gibraltar, France, Monaco, Italy and had no difficulty using it all! I find it PARTICULARLY CONVENIENT to be notified of my balance after each call the way OneSimCard did it! LOVE the fact that Customer Service consists of live people, and not... (read more)
★★★☆☆
“It's ok, but can get very expensive if not careful. ”
Written on: 21/08/2012 by Marcelkrasner (1 review written)
It was easy using the service, but it still cost me a lot more than I expected. The best way to use this service is through their mobile app with wifi. I used the service in France and calls cost at least 20 cents/minute plus other charges which are hidden. Nonetheless, the calling service was great as advertised. Just be careful and really look after how much you spend, and if wifi is available, use the app all the time. I will still continue using this service just because of its... (read more)
Onesimcard's Response to Marcelkrasner's Review
Written on: 22/08/2012
Hi Marcel -- thre are no hidden or surprise charges with our service, just the per minute rate for calls, per MB rate for data and cost per text. All rates are clearly posted online and there are no connection fees or other additional costs other than what is posted: http://www.onesimcard.com/rates
-OneSimCard
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★★★★☆
“Great service, cheap price”
Written on: 21/08/2012 by farbster
Works like a charm. Don't be a sucker and pay the big phone companies for their overseas rates. This is pretty easy, cheap and they offer good customer service. Have had for several trips abroad. Nice to be able to get emails and phone service when abroad and it has worked for us in Italy, Spain, Greece and Turkey without fail. (read more)
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Showing 31 - 40 of 64 Reviews
★★★★★
“more than excellent and practical”
Written on: 20/08/2012
The overall service is very good. Comparatively with other global sim providers ONSIMCARD is the best in rate especially in : 1- Free income calls 2- special rates in data services 3- cheap rates in europe things that I didn't like about it: 1- the monthly limitation of recharge. such as only $200 2- no black berry services ( if there is a blackberry messenger service there will be more customer using it) (read more)
★★★★★
“OneSimCard is awesome”
Written on: 18/08/2012 by thriftyuser (1 review written)
I travel a lot for work and pleasure and it is finally nice to have a reasonable cell phone service overseas! Having the ability to have a second or third number in other countries is wonderful! Also the ability to have Voip service with the same account and ridicolously low rates! Also a Data plan that is reasonable to use overseas! I Highly Recommend OneSim for anyone! Even if you are traveling only once in a while. (read more)
★★★★★
“Great service - unbeatable price”
Written on: 15/08/2012 by bobcat-roger (1 review written)
I purchased 2 OneSimCard's, one for my daughter and one for myself, we have easily saved hundreds of dollars on calls, Data and text while in Europe, we have been ringing and texting family and friends back in USA without worrying. I use the data sparingly but its good to know you are not going to pay $20.00/Mb US Carrier charges, (it costs AU$0.65/Mb with OneSmCard in Europe). I also recommend that you select auto recharge as this saves you the drama of trying to top it up at possibly a... (read more)
★★★★★
“Onesimcard delivers lots of savings and works great”
Written on: 10/08/2012 by Brome
My wife and I have been using onesimcard service for over 3 years now. We travel a lot and take two onesimcard phones every time we go abroad. Over the last 3 years onesimcard reduced calling rates many times. Internet data service cost came down as well, so it is affordable now. Onesimcard provides personal numbers in many countries, which is also a great feature if you need for example to receive calls from the country where you travel in. For frequent travelers like me and my wife it... (read more)
★★★★★
“Great money saving international cell phone service”
Written on: 04/08/2012 by BobStar
Full of fantastic features service. It really works and really saves lots of money. I used it in over 10 different countries: It just worked - Calls, texts, Internet Data. Great customer support. Must have service. (read more)
★★★★☆
“Makes travelling simpler”
Written on: 31/07/2012 by chymxld (1 review written)
Onesimcard makes travelling and staying in touch simple. I drop the onesimcard SIM in to my unlocked phone and I'm all set. It uses the callback method, where you dial a number and then you get a call back to connect you to your party. You're issued a European phone number that is based in Estonia. While Personal Numbers are available is some countries as an add-on, it would be nice if the main number for the phone was user selectable. The Personal Number is an OK workaround. I forward my... (read more)
★☆☆☆☆
“Suggestions disregarded by Supervisor in Phillipines...”
Written on: 20/07/2012
I am not stupid. I tried to fill out the form to buy a "International PLUS Roaming SIM card and with PEN so I people ringing me in Australia dial me up as if I'm still in Australia. So wherever I am they can contact me on just ONE number. That is it's main attraction to me. Suggestions ( knocked back by OneSimCard); I tried several times to guess what number you wanted me to enter in the "Phone no. boxes". Did you want my International No. , for Australia:- +61 3 etc., or. (03) local... (read more)
★★★★★
“OneSimCard review for Europe”
Written on: 19/07/2012 by PSanchez (1 review written)
I purchased 2 OneSimCard's, one for my daughter and one for myself, we have easily saved hundreds of dollars on calls, Data and text whilst in Europe, we have been ringing and texting family and friends back in Australia without worrying. I use the data sparingly but its good to know you are not going to pay AU$15.00/Mb Australia carrier charges, (it costs AU$0.65/Mb with OneSmCard in Europe). The other good thing is that people don't call you because it costs them, which for me is good, I... (read more)
★★★☆☆
“One sim card is great to use over seas! ”
Written on: 10/07/2012 by jcummings05
I like how I can use my phone and receive text messages while traveling abroad! One sim card is easy to use and I would reccommend this to anyone that travels alot like I do. (read more)
★★★☆☆
“Limited coverage / limited savings”
Written on: 06/06/2012
I travel extensively throughout the Middle East and Sfric and often find that the OneSim is not supported by the local mobile phone carrier. Also, in many parts of the world it is less expensive to purchase a local Sim Card that to use OneSim. (read more)
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Showing 41 - 50 of 64 Reviews
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Onesimcard's Response to sim-traveler's Review
Written on: 30/04/2013
We have thousands of customers using our service in Japan without any problems. If you would like us to look up your account to see why texting wasn't working for you, then you will need to contact us at www.onesimcard.com/contact.php.
Our charges are completely transparent and listed online. Money does not "disappear" unless you are making calls, sending texts or using data. There are no connection fees, maintenance fees or other hidden charges of any kind.
Dialing is the same as with any other phone when abroad: 00 or + followed by the country code and phone number. For example, to call our customer service number in Boston you dial 00 1 617 313 8888.
Thank you,
OneSimCard