Hidden charges not disclosed when asked!!!

“Hidden charges not disclosed when asked!!! ”

Written on: 06/06/2012 by C0bbie (3 reviews written)

I think the review written has been written by the enjoy team as this simply isn't true. I did a chat conversation with one of their staff, carrie, asking about costa rica calls. Using a landline in Canada to call costa rica, I was told, categorically that the call charge is 7.5 cents per minute using a pin code. I specifically asked if there was anything else, i was told NO!!! Truth is, if you call from a local access number, the landline call cost is 2 cents per min, so, the cost is 9.5 cents either way, they give you a toll free number but charge your account 7.5 then 2 cents if you use the toll free number, or, youaway 7.5 for the call from your card and 2 cents landline call, but they hide this!!!! So effectively, a $20 card I've bought, isn't worth that, as they take $2 fee off it, then $5.23 in landline calls!!! They keep all this quiet so be warned!!!! They also go by the name enjoy prepaid as well as Nobel.