Written on: 11/06/2012 by Myireview (2 reviews written)
Total Service Station, 6-8 Green Lane, Sale, Cheshire, M335QH.
As at 11JUN12, this station's Jet Wash has been out of order for over three weeks. I have been supporting this local village filling station for around five years and regularly use it's other service facilities, often spending £80 - £100 a week here...
WELL NO MORE!!
I approached the cashier today to ask about the Jet Wash, actually having done so twice already over the last few weeks, to yet again be told it's out of order. I asked why had it not been fixed and to speak with the Manager, I was rudely told that he was the Manager and owner, named Saeed. I then went on to ask the name of the area or territory Manager for this place, I was told by Saeed with surprising attitude that there is no other Manager, I quote...
'I said I am Manager and owner, my place, ok!!'
Really? No, that's not ok.
Wanting to maintain my car well and keep the dirt and insects off, I just asked when is it going to be fixed and working again, this time I got...
A male figure appear from the back office, who then entered shop side where I stood and came up very close by my side in a imposing and threatening manner - I didn't even give whoever it was a glance.
However Saeed behind the cashier desk told me...
"It could be three days, weeks or months...whatever I like"
With TOTAL disgust, I left there to never return.
Total Customer Complaints Dept
Total UK Limited
40 Clarendon Road
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