Another stitched up customer!

VetsMediCover - www.vetsmedicover.co.uk
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MARIENORTHWAY123's review of VetsMediCover - www.vetsmedicover.co.uk

“Another stitched up customer!”

★☆☆☆☆

written by MARIENORTHWAY123 on 09/10/2015

I too took out the 'lifetime' policy. I have never had to claim before but when my dog turned 5 he was diagnosed with inflammatory bowel disease. He had some tests which I claimed for due to the high cost. My premium was about £40 a month.

Ive today had a letter too saying the underwriters have changed. My premium has gone up to £114 per month (that's nearly a 300% increase!!) and they will now only pay a further £3k for his lifetime towards any inflammatory bowel disease related issues! What a joke! You pay for lifetime cover for just that. Avoid like the plague!!!

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Vetsmedicover's Response to MARIENORTHWAY123's Review

Written on: 13/11/2015

Hi there,

I am so sorry about this. We are working hard on finding the best solution that pleases our customers and keeps the business balanced. Please do keep in touch as we are constantly working on solutions.

Apologies again,

Team VMC

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