written by Alex_J on 25/07/2014
I am a German boxer lover and this is my 3rd one. Boxers are prone to injuries or various illnesses so I dealt with lots of insurers in the past. Currently I am with Tesco on their Superior cover and unfortunately there were bills, high bills. Though it takes them a while to process claims, they paid all without any problems. One occasion when I had to write to them to accept new injury (I had to supply supporting documentation and letter from the vets) which they previously classified as existing, though it took them a while to process, they accepted without any quibbles and paid up. My insurance premium did go up last year, but I would probably get the same from every other insurer bearing in mind the costs so far. It is the no fuss payments that impressed me enough to write a good review. When I contacted customer services is certainly not "personal" and mostly they were just reading off the screen, but they were never rude, and I got the results eventually. So 4 stars instead of 5.
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