Poor customer service

Pet Plan UK Pet Insurance www.petplan.co.uk
★★★★☆
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Mickb70's review of Pet Plan UK Pet Insurance www.petplan.co.uk

“Poor customer service”

★★☆☆☆

written by Mickb70 on 11/01/2017

Disappointed that it took a complaint via Twitter to get a response and no action has been forthcoming after I asked for my phone calls to be listened to. My claim has been paid but a stressful situation was made so much worse by the poor communication and lack of action. All about the money not the animal insured

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