Written on: 07/06/2011
I have used Petplan for years through all my dogs, and never had any issues, however I have recently had 2 valid claims rejected ( retained testicle and Heart Murmur )on the grounds that "you did not tell us of your animals history when you first arranged cover" very strange considering the vets I use filled in a immediate vetinary cover with Petplan which was free for 4 weeks when he had his first injections. The other issue is that they fail to see that vets do encourage you to leave both of these problems for approx 6 months as these are common in puppies and they can both rectify themselves.
I never had any of these problems until Petplan changed there underwriters!!
My mother also used Petplan for years but changed when Petplan kept increasing there premiums certainly after a dog hits 10 years of age, We both now use More than and through the claims have been excellent I would not recommend or use Petplan ever again.
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