Do not use this company - Only half my claim back

E and L Pet Insurance www.eandl.co.uk
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Guest's review of E and L Pet Insurance www.eandl.co.uk

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“Do not use this company - Only half my claim back”

Written on: 24/05/2012

I have just put in a claim with E&L after not making a claim for 11 years.
I was shocked and horrified to see a percentage claim on my form, meaning I only got just over half of my money back. I basically had to pay £79.00 excess which was ok and then £200.00 percentage excess....never heard of this before.....maybe my own fault should have read the small print I suppose but I have never heard of a percentage excess!! Very annoyed. I would cancel my poliy but just found out my dog has terminal nose cancer so can't.............

Do all pet insurance companies charge a percentage excess?
Maybe check before you buy

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