Dreadful indescribable poor service from the worst in the UK

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Direct Line Pet Insurance
★★☆☆☆
1.9
23.0% of users recommend this
  • Customer service

  • Value For Money

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197Mead's review of Direct Line Pet Insurance

“Dreadful indescribable poor service from the worst in...”

★☆☆☆☆

written by 197Mead on 05/10/2015

Insurance supposed to take the financial pain away from sad occasions 4 weeks on and after a £600 bill , that I have paid directly to the Vets , Direct Line still haven't paid , I have cancelled car insurance , home insurance and breakdown insurance in the past because of the poor service , so this policy will be cancelled soon and be placed with a professional company

DEAL WITH DIRECT LINE WITH CAUTION , BUYER BEWARE

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Jussy123's Comment

Written on: 07/01/2016

I've just been told that my dogs oral tumour might not be covered as its their choice after she has had the op and biopsy?? What my exactly have I been paying for? My home and car insurance will also be cancelled adapt. Livid is not the word:(((

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