Written on: 18/07/2013 by slobberedon (1 review written)
My 6 year old dog had a bone tumour in her front leg. Apparently because she had a dislocated knee operated on 3 years before she was not covered. Our vet wrote a letter explaining that these were not related problems but they still refused, saying that the tumour pre dated the start of the policy ( it didn't).
As it was we had her put to sleep so the bill was not massive, imagine if we had her leg operated on and chemotherapy which were the other possible choices.
As rated by real users
" Speedy payments every time on long term condition " Read More
" Total rip off. they double the premium every year! " Read More
" Any excuse not to pay!! " Read More
" Don't go with Pets at Home insurance " Read More
" Misleading Policy. Lenghty complaints procedure " Read More