Terrible company. Avoid them at all costs

★★★☆☆
3.5 / 5
64% of users recommend this
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Guest's review of Animal Friends Pet Insurance - www.animalfriends.org.uk

★☆☆☆☆

“Terrible company. Avoid them at all costs”

Written on: 06/08/2012

I recently put in a claim for the only dog I have insured with AF as she is just a pet. I do have 3 show dogs including 2 females who I occasionally have had a litter from. AF saw an advert for one of these litters and decided it was the girl I was claiming for her pyometra op and refused to pay out. Looking at their policy it is not well written so I presume that is in order to confuse the policy holder. I will be reporting them to the Insurance ombudsman also

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