Dog Doza Bed Reviews

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★☆☆☆☆
1.2 / 5
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Dog Doza Bed

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Latest Reviews

★☆☆☆☆

“Spammed weekly by these idiots!!”

Written on: 09/12/2014 by Jallen68169 (1 review written)

I bought a dog bed from this company once and have been email spammed ever since. I've unsubscribed from these countless times to no avail, the company doesnt respond to any requests and there isnt a phone number listed on their website!! It makes me wish they go out of business just so I stop getting emails about bloody dog beds!!!… Read Full Review

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★☆☆☆☆

“Do not use!”

Written on: 05/12/2014 by ArmaniDavis (1 review written)

Missing item. Ordered a bed and collar together. Bed came (not nice) but collar missing. No response to several emails and the phone is never answered. Unacceptable service. Go elsewhere. My collar is STILL MISSING… Read Full Review

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★☆☆☆☆

“DO NOT USE!!!”

Written on: 02/12/2014 by minidiva (1 review written)

please anyone do not use this company!! im still awaiting my dog bed, there is NO WORKING telephone number to contact them on & they do not respond to emails! they are shocking!… Read Full Review

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Minidiva's Response to minidiva's Review

Written on: 04/12/2014

Just to let you know I have now received the dog bed from them! But still no email from them, there customer service skills do not exist and I would never use this company again!

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★☆☆☆☆

“I've reported this company to Trading Standards”

Written on: 17/11/2014

I've purchased nearly £200 worth of dog beds from this company. I wanted to return them as they were like giant bouncy castles and my dogs wouldn't go near them. They offer no returns paperwork (which is against the law), had no telephone number to contact and didn't respond to any or my emails. They now have a phone number on the website, but it's never answered and their messaging systems is always "off line". After reading other reviews about non-funding of items returned, I decided to… Read Full Review

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Harlyboy1's Comment

Written on: 18/11/2014

Completely agree, I ordered two beds at the end of October 14. I received one which I agree is like a bouncy castle and the dog is not keen on. The other must be lost in the ether. I have emailed several times and tried to phone. I have also checked the company they claim to be, "Tens Med" with Companies house and it does not seem to exist and should not be mixed up with Tens Medical who are not associated I believe. I usually check companies I buy from, but it was only a dog bed and it is a shame they are not as professional as the web site.
B 4 Armed!

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Lexie122's Comment

Written on: 19/11/2014

I also came unstuck a few months ago when returned 2 beds recorded delivery and have never received a refund. They ignored all my emails and at the time had no phone number. I eventually went through my credit card company who have tried to get the money back. The credit card company refunded my money but I'm still unsure as to whether they had any luck with dog doza. DONT go near this company.

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★★★★★

“Five happy dogs!”

Written on: 06/11/2014 by Alejandra1993 (1 review written)

Ordered 4 waterproof beds plus 4 spare covers. Emailed when they where shipped and again when they on the way to me. Excellent quality,exactly what I wanted,I will be using them again cheers… Read Full Review

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★☆☆☆☆

“ignored emails”

Written on: 29/10/2014 by Robertsid46 (1 review written)

I know its just few days since I ordered this bed ...but it says they will email when product is shipped.my dog has no bed so I emailed them afew times with no reply.never again I want money back arghh.if I had seen this site I would never have ordered from them I feel so stuiped… Read Full Review

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★☆☆☆☆

“Avoid this company at all cost ”

Written on: 16/10/2014 by Rory497 (1 review written)

Do not purchase from this company , customer service there isn't one . I ordered a large Doza Active Style - Durable Deep Filled Waterproof bed , it's noisey my dog is scared of the noise of it and will not go anywhere near it. The dog bed is more like a blow up bed than a durable deep filled bed for a dog. I have sent this company numerous emails and they open them but choose to totally ignore and my advice is DO NOT part with your money to this company . I have since ordered a new… Read Full Review

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★☆☆☆☆

“No space for dog to sleep!”

Written on: 14/10/2014

I ordered a Dog Dreamer Deluxe Lounger Memory Foam Waterproof - Chocolate Brown - Beige- Small 65cm x 53cm x 30cm The actual size of the area your dog is supposed to sleep in is at best 45 x 31 x sides to thick! Company has failed to answer any emails or forms submitted on their website with regards to this complaint. Material is great for odour control but not comfy… Read Full Review

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★☆☆☆☆

“DONT BUY”

Written on: 12/10/2014 by Brendonq94 (1 review written)

I have ordered these very expensive dog beds for a while the first one I ordered came with all stitching falling apart. The second one( not a replacement) arrived ok rectangle bed so I ordered some replacement fillers they came wrong they where oval, No contact number just e mail to which nobody responds to I have recently had 3 orders cancelled preumably because I live offshore but no correspondence to say why . Terrible Company… Read Full Review

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★☆☆☆☆

“PURCHASE AT YOUR PERIL !!!”

Written on: 11/10/2014

Rubbish dog beds, rubbish description of products, non existent warranty, non existent complaints procedure, no contact numbers, no customer service, non refundable and no returns policy from this unscrupulous company. I spent £100 on 2 chew resistant beds which were lined with plastic which dogs love to chew - they lasted 1 day!!! DO NOT WASTE YOUR MONEY WITH THIS AWFUL COMPANY!!!… Read Full Review

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★☆☆☆☆

“Wish I'd seen this website before ordering!”

Written on: 10/10/2014

Didn't think companies like this actually existed, I'm genuinely shocked. Same as what everyone else has said basically, no number to call, emails all ignored. To be fair the bed and covers are/were fantastic for our Wolfhound (until he ripped one to shreds) but maybe we were just lucky there. Do not use dog doza… Read Full Review

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★☆☆☆☆

“Don't Buy DogDoza Beds”

Written on: 24/09/2014

Ordered an Xlarge waterproof bed. A bed came within days but they sent wrong size. I have tried several times to contact them to get correct bed sent & collect small one, but no luck,. No phone number only on line contact to which you do not get a reply. I a now going to forward this to BBC watchdog, and Trading Standards as all these complaints cannot be ignored… Read Full Review

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★☆☆☆☆

“Non-existent customer care”

Written on: 15/09/2014 by RyannDowling (1 review written)

Title says it all really. Very quick to take your money, not quite so quick in responding to complaints. No phone number to call anyone; just an online enquiry firm, which they seem to ignore. I contacted them as soon as I opened the package, and realised the product was smaller than the one I had paid for. They had basically crammed a bigger dog bed into a smaller cover. I have filled in three online forms and had no response. My advice would be not to touch these people, not because of the… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 11/09/2014

Placed an order for a dog bed had great reviews on the website so went for it. Filled in my delivery address (work add) on the order form and paid via paypal. They sent me an order acknowledgement straight away and I noticed that they had used my paypal address not the delivery address I had given. This was an issue as I had just moved house and I no longer lived there I lived 50 miles away! I emailed them straight away and looked for a tel no on their website with no luck - this worried me -… Read Full Review

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★☆☆☆☆

“AVOID - CAN NOT BE CONTACTED/DO NOT RESPOND TO EMAILS”

Written on: 03/09/2014 by Dea332 (1 review written)

I am a previous customer and owner of a Doza Bed, I required an extra bed and a replacement cover (the bed has been a great buy for my giant pedigree breed dog, bought approx 12-18mn ago) after I have contacted them multiple times via email, including all the companies registered at the same address, a few weeks later and still no response. I have even marked some as URGENT as I had wanted the bed for when my dog came home from hospital. There is no contact telephone number, something I find… Read Full Review

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Adctd2Shindig's Response to Dea332's Review

Written on: 10/10/2014

Hi
I am also a customer. We had one of their 'near indestrctable' dog beds. OUr Border Collie actually pulled it to pieces and nearly choked eating hand size chunks of the outer casing, which is very heavy, treated material. I have written to them twice now and no reply. If you go to Watchdog, I will back it up.
Lack of contact is outrageous.

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★☆☆☆☆

“Terrible service don't buy!”

Written on: 20/08/2014 by instone67 (1 review written)

I returned two beds that were so much smaller than described it was ridiculous. Horrible material that neither of my dogs would go near. I returned them at my own cost within the time stated on their website for returns. I've contacted them 6 times for a refund and they just ignore me. They have also removed my account from their website so I can no longer even view my purchase or leave feedback (I guess that's why they do it). I paid with PayPal and have opened a case with them we'll see if… Read Full Review

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★☆☆☆☆

“Do not order from them under any circustances”

Written on: 18/08/2014 by Brandonm225 (1 review written)

I ordered three beds and they turned up at different times and they are all the wrong colors. I immediately contacted them and there is no number for them and there address does not exist! I have sent so many e mail now and they just ignore them. I have reported them to trading standards and everyone else should as well. They run about three other companies in the same way and all with the same feedback. Please take the time to report them as this is the only way to stop people behaving… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID !!!”

Written on: 15/08/2014 by KarlieStrickland (1 review written)

I cancelled my order with this company almost immediatley after placing it, there is no telephone number on their website (should have checked this before ordering) so sent message after message with no response from them. They ignored my requests, sent out the order, I refused to accept delivery and a month on am yet to receive a response or refund. I am amazed this company is still trading. I sought advice from Citizens Advice and they will notify Trading Standards of my complaint… Read Full Review

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★☆☆☆☆

“Poor service.”

Written on: 11/08/2014 by Deanky1 (1 review written)

I ordered three beds from this company and received two. I have tried to contact them to no avail and have come to accept that I'll never get the third. Total rip off. … Read Full Review

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★☆☆☆☆

“Poor quality beds and rubbish customer service”

Written on: 13/07/2014

Ordered two XL and one large orthapedic mattresses. Pic advertising looked good. Delivery was one XL, one large and one of something small and completely different (did not open it). When I opened the XL mattress, I found inferior quality inner bag and filling, which I do not think could be described as orthapedic. It looked cheap and not durable. No responses to any of my emails firstly complaining about and later rejecting the goods. I have asked credit company to get money back and am… Read Full Review

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Tectops's Comment

Written on: 31/07/2014

They're also trading as dogbedsdirect and dogruff.

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Kodi123's Comment

Written on: 02/08/2014

Not surprised. I have been told Dog DOZA is not exactly a "they" it is one person running all the other businesses as well. From my experience and what I see from others Dog DOZA is breaching legislation ie sale of goods act, trading standards, business names act etc as well as no customer service whatsoever. I am still getting marketing emails even though none of my many emails of complaint have been replied to. Since my complaint emails, I have had to refuse delivery twice more on the sub-standard bed that I refuse to pay for.
If you want a good dog bed at a reasonable price, go to Tuff Mutts, they are brilliant!

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