Dog Doza Bed Reviews

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★☆☆☆☆
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Dog Doza Bed

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Latest Reviews

★☆☆☆☆

“Great Product - Lousy Company”

Written on: 04/02/2016 by EmileeMoran1962 (1 review written)

The product is great. The company is nothing short of crooked. They overcharged VAT on my order (charged 25% instead of the legal rate of 20%) and ignored all my requests to remedy it. They never answer their phone and never respond to emails. I plan to report them… Read Full Review

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★☆☆☆☆

“Uncontactable”

Written on: 03/02/2016 by 1964O'Rourke (1 review written)

Like so many, I wish I'd never ordered from this company. The initial bed I received was (as per other customers) smaller than quoted, so I returned it for exchange. Since then (over 2 weeks ago), nothing - no refund, no replacement. I have emailed and called, leaving messages, repeatedly. Shameful service… Read Full Review

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★☆☆☆☆

“Appalling customer service - do not buy from this company”

Written on: 20/01/2016

Do not use purchase from this company. I too ordered a bed - and returned it immediately following all the instructions for return. It was signed for on 15th December. I have not received a refund and have tried on numerous occasions to contact the company by phone. I cannot manage to speak to anyone - their mailbox is always full. On the one occasion it wasn't full I left a message - no response. I've sent several requests for them to contact me via the contact form on their website. No reply… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 19/01/2016

beds arrived, however one of the covers had a small tear in it meaning the bed was not waterproof as described. Phoned countless times but phone not answered, emailed repeatedly and sent photo but totally ignored. This is the first time I have ever left negative review for any item I have purchased What a shame Dogdoza have behaved in such a poor manner, very disappointed … Read Full Review

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★☆☆☆☆

“DO NOT USE!”

Written on: 18/01/2016 by lizzilbet (2 reviews written)

Also wish I'd read reviews before I ordered! Didn't receive bed despite having email saying it had been shipped - phoned courier company and they had no record of item. Tried again and again to email and phone but had no response. Have now had to open dispute with pay pal which they haven't responded to either. Will eventually get my money back through pay pal but wish I'd never bought from here in the firs place - AVOID THIS COMPANY AT ALL COSTS!… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 14/01/2016 by Bullterrier62 (1 review written)

Like others i wish i'd read these reviews first, the customer service is appalling, they dont reply to emails and you cannot get through on the phone. when i eventually did receive an email telling me the bed had been dispatched via DPD it turned out to be false, DPD had no record of receiving it or any of my delivery details. Out of desperation i contacted my bank and asked them to arrange a chargeback and my bed did eventually arrive albeit 3 weeks later. Do yourself a favour and avoid this… Read Full Review

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★☆☆☆☆

“I can't believe this company has a licence to operate!!!”

Written on: 09/01/2016 by NathanaelKeene131 (1 review written)

Received the bed however no resemblance to the item I ordered. I have sent several e-mails and left several messages and you guessed it ... I haven't had any reply from my e-mails or a call back. I bought via PayPal therefore I am now opening a dispute and let's see how that goes. This is not a reputable company and I hope you had the sense to read these reviews prior to making a purchase because I certainly wish I had!!!… Read Full Review

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★☆☆☆☆

“Please do not buy from this company. The website looks...”

Written on: 15/12/2015 by RussoItalian175 (1 review written)

Please do not buy from this company. The website looks great and very professional but trust me they are far from it. Received our "dogdoza" bed yesterday in a shabby falling apart box with no paperwork and the bed wasnt even in cellophane. It looked nothing like what we had ordered, no logo on it and generally something I could of thrown together myself. Tried calling them then noticed they only take calls between 10.30 and 2.30! i now know why!! Even when you call then they do not pick up or… Read Full Review

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★☆☆☆☆

“Extremley poor after sales service”

Written on: 07/12/2015

We have now purchased 4 beds from Dog Doza 2 waterproof ones for the truck and later 2 fleece ones for the house. First 2 beds were fine but one of the fleece beds began falling apart 2 months after purchase. This was back in August and I have spent the time since then (unanswered phone calls and about 6 emails) trying to contact the company to arrange a replacement. Looking at other reviews I really can't understand how this company is able to continue to trade with such a complete and utter… Read Full Review

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★☆☆☆☆

“WARNING: Do NOT buy from this company!!”

Written on: 02/12/2015 by DogDozaSucks (1 review written)

They should be closed down. They take your money and then make it impossible for you to contact them and they refuse to reply to emails. You will NOT receive your items ... and IF you do they will be faulty etc.... just look at the other bad reviews. Companies like this should be shut down. DO NOT GIVE THEM A PENNY. Find another store. … Read Full Review

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★☆☆☆☆

“BE WARNED STAY AWAY”

Written on: 02/12/2015 by Reyna305 (1 review written)

Bought a large dog bed from them and they sent a small bed,i emailed them and they said they want photos as proof so i did,never heard from them since 3 weeks,It's a trick you pay for a large bed and they send a small one.Please please stay away from them go else where the bed is no good to me it's far to small for my dog.Reading the reviews i'm not alone i'm out of pocket of £67 because the bed is no good.Terrible company i have been in touch with trading standards i'm going to my very very… Read Full Review

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Dogdozasucks's Comment

Written on: 02/12/2015

Dog Doza are absolute criminals. They cheat money out of you and then make it IMPOSSIBLE for you to get in touch with them. My product never arrived. I hope they go bust and go to hell.

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★★★☆☆

“Good product but very poor service”

Written on: 22/11/2015 by CorneliusRossiItalian (1 review written)

It's a real shame these guys can't sort out thier customer service as I like the product. The first bed I ordered had delivery added which I didn't notice until I after. I email them twice, no joy, they don't answer thier phones. … Read Full Review

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★☆☆☆☆

“NEVER EVER BUY FROM DOG DOZA / TENS MED”

Written on: 21/10/2015 by veHouston91 (1 review written)

How I wish we'd have read these reviews before purchasing. We have bought 2 beds from this company - the first been a waterproof bed which apart from being much bigger than expected given the dimensions was good quality. The second was a faux leather bed which cost c. £60. We have had it for just over 4 months when I noticed that the faux leather is coming away on each of the back seams - almost as though it was glued rather than stitched in any way. That is where the problems began - we… Read Full Review

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★☆☆☆☆

“bad customer service”

Written on: 11/09/2015 by Salisbury81 (1 review written)

I recently bought a dog bed that was too small for my dog. I tried to call them but I never got a call back. I sent them an email I never got a reply. They have wrong measurements and even though I asked for a larger size and was willing to pay the difference, I heard nothing. I would not recommend anyone to buy from this company, the communication is non existent… Read Full Review

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★★☆☆☆

“Only 6 months warrantee ”

Written on: 10/09/2015 by atom49 (1 review written)

Alas we bought 2 Dog Doza beds and they fell apart after about 8 months and they hadn't been washed in a washing machine only wiped clean.... Upon contacting the manufacturer/ distributer Tens Med, we eventually got a 1 liner as a response.. Quote: "Hi im very sorry we only give a 6 month warrantee, kind regards Sincerely, Tens MED - Dog Doza " I can't actually find this statement on their web site, as there is no period defined. I feel there customer relations procedures are non… Read Full Review

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★★★★★

“Great bed!”

Written on: 08/08/2015 by Andrews449 (1 review written)

I have to admit I ordered this bed for our dog and then found the reviews and had a complete panic! We have been lucky however. We had an almost immediate acknowledgement of purchase, a dispatch notification and the bed arrived a couple of days after ordering. We're really happy with it and considering getting a second one. We haven't left it with the dogs unsupervised yet so we don't know how chew proof it is. Hpy with our purchase. We also got the bed in the sale with 40% off so that was nice… Read Full Review

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Jn01763's Comment

Written on: 27/08/2015

This company are fine if you get what you ordered. It's when you need to contact them, or return something the problem for me and MANY other arises. They do not reply and rarely refund. I can't believe they are still trading. I contacted TS about them months ago. I am STILL being bombarded with sales emails over a year on. Every time I block their address, they change their email. They now have three different one. They are also part of this company which has equally awful reviews. They need shutting down!!

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★☆☆☆☆

“Terrible company, do not use.”

Written on: 06/07/2015 by 70Harvey (1 review written)

Ordered a dog bed 105cm * 70cm. Bed arrived in nine days and was the incorrect size, not by 1 or 2cm, it was 97cm * 68cm. This is way to small for our dog crate, 8cm??? Wish I had read these reviews before I ordered this bed, silly me. We have decided to give this dog bed to a rescue home, better that than deal with this shambles of a company. Cheap product that is badly made. Forgot to say, they asked me to take photographs and post them, never heard such rubbish from a company… Read Full Review

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★☆☆☆☆

“Disgraceful communication”

Written on: 01/07/2015 by Keefy123 (1 review written)

I rdered 2 beds and only 1 arrived. Have so far spent 2 weeks trying to speak to someone. The couriers have all but confirmed they have lost the parcel but as I'm not their client they won't tell me anything. Have attempted to contact company too many times to recall via phone and you just get an answer machine. No one calls you back. Emails sent and no response. Giving them an ultimatum befor I go to the small claims court. Shame is the bed I received does actually appear of decent quality… Read Full Review

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★☆☆☆☆

“Extremely disappointing”

Written on: 19/06/2015 by patricia2701 (1 review written)

I actually ordered the wrong bed, but, in most cases, one can return the item with no problem. In this case the problem was I had to pay for postage, which would have cost almost as much as the bed. Also the bed they sent was smaller than advertised and the filling of the bed is of extremely poor quality. I phoned three times to ask if I could exchange for another bed, bigger, better and more expensive, but they did not answer the phone or call back. I sent an e-mail through their website but… Read Full Review

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★☆☆☆☆

“Dog doza - need help/advice”

Written on: 14/05/2015 by Edmondsonqg389 (1 review written)

I received a bed at the end of last year and to start with everything was fine. However the padding inside became flat and very grubby. I disposed of it and wanted to order more padding. However I have called and left messages (no one has ever answered the phone) emailed (no one has ever responded). The web site doesnt give any info regarding padding for the size of dog bed that I ordered. Very unhappy and will never use this company again. … Read Full Review

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