Dog Doza Bed Reviews

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Dog Doza Bed

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Latest Reviews

★★☆☆☆

“Good product/No Customer Service!”

Written on: 01/11/2016 by anj_young (1 review written)

Bought a bed from dogdoza. Great product but when I took the inner cushion out to wash the outer casing I found a manufacturing fault! I have Tried and Tried to contact them, phone, email and even through their returns pathway! Not one acknowledgement or reply! Never mind any help! Product 4 Star/Customer Service a big fat ZERO!… Read Full Review

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★★★★☆

“Disappointing infill”

Written on: 31/08/2016 by Hil21 (1 review written)

Ordered waterproof dog bed for my Retriever. Overall I was pleased with it but the infill is only cheap rubbish. I had to put a folded babies duvet inside to pad it out. Cover good quality. I expected a proper cushion inside cover for £38. It's a shame they cut corners with the filling that spoils an otherwise good product. Delivery was excellent service… Read Full Review

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★★★★★

“Great dog bed”

Written on: 09/07/2016 by Sharonjane52 (1 review written)

Ordered on line Tuesday arrived Friday. Very pleased with product it appears to be very well made and obviously comfortable as all of my dogs have chosen to lie on this rather than the cushions on my sofa. I bought a medium size Doza active style bed and this is big enough for 3 toy (5kg) dogs… Read Full Review

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★☆☆☆☆

“No refund - No contact”

Written on: 28/05/2016

Bought dog bed back in December 2015, the bed was total unsuitable so I sent it back and asked for a refund. The bed was delivered as someone signed for collection. I never received a refund and have sent over 10 emails with no response… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 12/05/2016 by Lee357 (1 review written)

Supposedly heavy duty, 6 month old lab with no chewing issues has ripped it to bits in less than 24hrs, and she's crated overnight! No product warranty whatsoever. Avoid… Read Full Review

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★★★★★

“Excellant”

Written on: 14/04/2016 by MalcolmPierce251 (1 review written)

Fantastic customer service wrong item sent left a message after hours they got back immediately next day apologies for mistake as they had just taken over the bed that I ordered was dispatched immediately very pleased with it very good quality would recommend them and use them again… Read Full Review

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★★★★★

“Waterproof dog beds”

Written on: 13/04/2016 by Janiceshaw (1 review written)

I ordered two beds from this company but after ordering I wanted to change the size of one of the beds On phoning the company to request the change of colour I found the customer service EXCELLENT I was told that the company had just changed ownership and they believe in old fashioned customer service They changed my order the beds which are made to order arrived in three days both myself and two dogs are highly delighted three cheers for a company that deserves to be successful … Read Full Review

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★☆☆☆☆

“Terrible customer service - non existent”

Written on: 10/04/2016 by terriblebed (1 review written)

Bed ordered was awful and was not fit for purpose. No response from the company to phone calls or emails. I would not recommend this company, I have wasted £65… Read Full Review

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Caffelatte16's Response to terriblebed's Review

Written on: 12/05/2016

I was really shocked to read this and other negative reviews - I have ordered items from this company several times and never had any problems with quality of product, delivery time or customer service (I've never needed to complain). The beds have been robust and stood up to use both in the house and the car including use by a greyhound with very long sharp claws that have ripped other beds in no time. Re the sizing you do need to be aware that the measurements quoted are for the outside dimensions of the bed so the actual sleeping area of the sofa-style beds is slightly smaller - it might be helpful if the company gave internal dimensions too.

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★★★★★

“Very satisfied and dog sleeping well”

Written on: 09/04/2016 by Dombey (2 reviews written)

Well made dog bed delivered fast, will order again, we also use it in the back of the car when taking the dog out for a run, waterproof cover is perfect for his muddy paws… Read Full Review

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★★★★★

“satisfied customer”

Written on: 05/04/2016 by HopeMiranda (1 review written)

Ordered a large dog doza bed,it arrived on time,was exactly as described .My dogs love it.Was initially worried after reading previous reviews but my experience with this company has been very good… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY ”

Written on: 27/02/2016 by pjChilders165 (1 review written)

I ordered a dog bowl from a seemingly legitimate company, two weeks later had not received my goods, tried emailing, no reply, tried phoning, their voicemail is always full. I registered a dispute as I had paid with Paypal and guess what, my money was refunded shortly after that. I have never heard anything from them, my advice is steer clear… Read Full Review

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Caffelatte16's Comment

Written on: 12/05/2016

Is this DogDoza? do they do bowls?

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Harvey6100's Comment

Written on: 12/05/2016

Yes it was with dogdoza, website has now completely changed as has their sister sites. A site called tensmed.co.uk was the address that was listed as taking the money on Paypal and on the dispute resolution, I notice that website seems to be different as well now called pregnancy tens.co.uk scroll to the bottom of it and sister sites are listed. There are no pet accessories now on the dogdoza site but there were. I have no idea what these businesses are or who operates them all, some people seem to be lucky and have a positive experience, I didn't and my review stated as much, everyone is free to make their own choice. Good luck.

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★★★★★

“Love this Bed”

Written on: 15/02/2016 by symon12 (1 review written)

I ordered the Orthopaedic Memory Foam Mattress for Mildred my Bassett, She absolutely loves it. I put the mattress down for her and she was on it straight away, she just spends most of her time sleeping the day away, she is so comfortable on it, and it helps her joints, delivery was fast, am very pleased with this Mattress and would recommend it for any one considering a lovely bed for their dog. I'm happy and Mildred is Happy !!… Read Full Review

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★☆☆☆☆

“PATHETIC CUSTOMER SERVICE”

Written on: 07/02/2016 by ClarenceLewis-Alt (1 review written)

I purchased dogdoza beds which cost me 94 pounds. Though happy with the material and quality of the bed, it wasn't what I had ordered. I have been trying constantly to contact then via email and telephone and an getting no reply. Disgusted that I have two beds I can't use, and an now going to have to take this up with my credit card company. Do not go nest this company!!… Read Full Review

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Paulastan's Comment

Written on: 16/02/2016

Hi, I ordered a dog bed and there saying they delivered it and was signed for , no one was in my house and I've checked with all the neighbours , I also have sent several emails but no reply , I've asked for delivery company details but they havent replied , I'm disgusted with the service

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★☆☆☆☆

“Great Product - Lousy Company”

Written on: 04/02/2016 by EmileeMoran1962 (1 review written)

The product is great. The company is nothing short of crooked. They overcharged VAT on my order (charged 25% instead of the legal rate of 20%) and ignored all my requests to remedy it. They never answer their phone and never respond to emails. I plan to report them… Read Full Review

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★☆☆☆☆

“Uncontactable”

Written on: 03/02/2016 by 1964O'Rourke (1 review written)

Like so many, I wish I'd never ordered from this company. The initial bed I received was (as per other customers) smaller than quoted, so I returned it for exchange. Since then (over 2 weeks ago), nothing - no refund, no replacement. I have emailed and called, leaving messages, repeatedly. Shameful service… Read Full Review

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★☆☆☆☆

“Appalling customer service - do not buy from this company”

Written on: 20/01/2016

Do not use purchase from this company. I too ordered a bed - and returned it immediately following all the instructions for return. It was signed for on 15th December. I have not received a refund and have tried on numerous occasions to contact the company by phone. I cannot manage to speak to anyone - their mailbox is always full. On the one occasion it wasn't full I left a message - no response. I've sent several requests for them to contact me via the contact form on their website. No reply… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 19/01/2016

beds arrived, however one of the covers had a small tear in it meaning the bed was not waterproof as described. Phoned countless times but phone not answered, emailed repeatedly and sent photo but totally ignored. This is the first time I have ever left negative review for any item I have purchased What a shame Dogdoza have behaved in such a poor manner, very disappointed … Read Full Review

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★☆☆☆☆

“DO NOT USE!”

Written on: 18/01/2016 by lizzilbet (2 reviews written)

Also wish I'd read reviews before I ordered! Didn't receive bed despite having email saying it had been shipped - phoned courier company and they had no record of item. Tried again and again to email and phone but had no response. Have now had to open dispute with pay pal which they haven't responded to either. Will eventually get my money back through pay pal but wish I'd never bought from here in the firs place - AVOID THIS COMPANY AT ALL COSTS!… Read Full Review

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Paulastan's Response to lizzilbet's Review

Written on: 16/02/2016

I'm in the same situation as you , tracking information says it's been signed for by me , even though I wasn't in , checked with neighbours , I've sent several emails but no reply , now I'm going thro PayPal but tracking says I signed but I didn't

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 14/01/2016 by Bullterrier62 (1 review written)

Like others i wish i'd read these reviews first, the customer service is appalling, they dont reply to emails and you cannot get through on the phone. when i eventually did receive an email telling me the bed had been dispatched via DPD it turned out to be false, DPD had no record of receiving it or any of my delivery details. Out of desperation i contacted my bank and asked them to arrange a chargeback and my bed did eventually arrive albeit 3 weeks later. Do yourself a favour and avoid this… Read Full Review

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★☆☆☆☆

“I can't believe this company has a licence to operate!!!”

Written on: 09/01/2016 by NathanaelKeene131 (1 review written)

Received the bed however no resemblance to the item I ordered. I have sent several e-mails and left several messages and you guessed it ... I haven't had any reply from my e-mails or a call back. I bought via PayPal therefore I am now opening a dispute and let's see how that goes. This is not a reputable company and I hope you had the sense to read these reviews prior to making a purchase because I certainly wish I had!!!… Read Full Review

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