Written on: 06/05/2013 by Bex_19 (1 review written)
Bought a collar for my dog from this company, I have not received the item, I ordered it at the beginning of march. Due to the fact they have not e-mailed me back nor tried to contact me on the phone number I provided, yet they have taken the money from my account!! DO NOT BUY FROM THIS SELLER!!! I have e-mailed them so many times via the dogdoza site and via the tens med e-mail as this is their other internet company that you get confirmation of your order from. The cheek is they have... (read more)
Written on: 06/05/2013 by Catriona99
I bought a memory foam bed for my saluki. It was not waterproof and when I tried to take the bag off to dry it out, the inner bag fell apart and I had masses of memory foam pieces in my living room. Tried to contact the firm 4 times and yes you guessed it, no response. I will never use a company again that doesn't have a phone no on their site. Wish I had read reviews first ! They will hopefully go out of business soon. (read more)
Written on: 13/04/2013 by CheesedOff1966
As reported elsewhere only part of an order delivered and no respsonse to any email enquiries. Three items charged for but only one was delivered. AVOID AT ALL COSTS (read more)
Written on: 29/03/2013
I purchased one of these beds online prior to Christmas 2012 (4 months ago) for my Golden Retriever. On arrival, I found this bed to be very heavy to handle, which I was not prepared for, and it is takes real effort to move it around. The memory foam element does not appear to work and the bed certainly does not spring back into shape. Since the bed is so heavy to lift, my dog has to put up with the dip in the middle where he lies. At first, my dog did not like the crackling sound when he... (read more)
Written on: 25/03/2013 by Shoalhill (1 review written)
Initially pleased with size and comfort of the bed. After a fortnight I removed the cover because it had a small split in the seam. I intended to repair the split myself but found that the inner cover had several splits and the memory foam was coming through. The material of the inner cover is very poor and unable to withstand my Labrador scratching the bed to make himself comfortable- as dogs do!! I purchased a second cover at the same time with a fleece on one side and waterproof fabric on... (read more)
Written on: 15/03/2013
The product is not bad but my dog would not go on the bed as the memory foam means the bed rises and falls so my dog was spooked by it. I returned it under internet guarantee as stated on the website as I hadnt seen the product and since returning it over 2 weeks ago I have sent virtually daily emails with no response at all and no refund! There is no phone number so I will have to go via PayPal to register a dispute so wouldnt ever use and certainly dont recommend a company that has no... (read more)
Written on: 07/03/2013 by Fangsareus
Please do not use this company. Dogdoza or Tens Med are not registered with Companies house, they do not answer their emails and all telephone numbers that are listed do not work. The bed was smaller than advertised, left out in the rain on delivery and one month on the seams on the cover are falling apart. There is no contact or reply to emails and there are three bogus addresses listed for this company AVOID sub companies also linked with TENS MED. Trading standards advise there is very... (read more)
Written on: 19/02/2013 by rev312ilo (1 review written)
Ordered dog duvit and collar. Received only part of order. No dog collar Not replying to my emails for rest of order How many more customers have they taken for a ride. There is phone number (read more)
Written on: 12/02/2013
Purchased a bed, and it was very small and not plump like the photos, so I returned the bed and the company are not answering emails or processing the refund. Wished I researched before purchase, but luckily paid be Credit card. Keep well clear of a company that does not have a telephone no. (read more)
Written on: 23/01/2013 by StolenMoney
The beds themselves are excellent quality but if you need to return it for any reason you will not get a refund. Their website has no telephone number on it to contact them, they will not respond to your emails. Hard to believe for a quality product but you will lose your money if you return anything. (read more)
Written on: 08/11/2012
I bought my dog a bed from here as brilliant reviews for the round doza dog bed. Now this is not a bad product but quite expensive. When I came to wash it properly and took off the cover the inside cover had disintegrated and so the crumb foam filing went everywhere. I thought I would warn other's thinking of buying one on the site however Dogdoza.co.uk will not put my review on even though an email was sent to confirm they had received. So potential doza dog bed owners, the site... (read more)
As rated by real users
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Rrowner's Response to StolenMoney's Review
Written on: 30/01/2013
I couldn't agree more: having struggled to find a decent dog bed for my large dog, I was really pleased when I came across this site. However the person who wrote the previous comment is absolutely right - there is no way at all as far as I can see of contacting the company. And they've not replied to 2 emails I sent asking the questions I would have asked over the phone. Really disappointing; they are doing themselves a great disservice by not responding to emails or including a phone number. - This just makes potential customers very suspicious!
Simsyuk's reply to Rrowner's Comment
Written on: 12/02/2013
Having same problems as well, but if you paid by credit card or paypal then go to them