written by marthah_uk on 19/02/2020
I had an unusual order for some plates for overseas, Demon Plates were able to fill my order really quickly and exactly what I wanted. The person I dealt with was amazingly helpful and made the whole experience go really well, especially as the order was generated in the Christmas break. The plates look great and I know my friend in the US is going to be very happy to receive them.
Click here to buy Car & Motorbike Accessories on Amaonwritten by Dominickh359 on 15/04/2019
How I wish I had had read some reviews before proceeding with my order. Avoid at all costs if you value customer service when purchasing new items, when making an enquiry about my order the assistant that answered the phone was ignorant, rude, and condescending. When I asked for his name he refused to provide me with this information and became very threatening. I feel selecting one star as a rating is being generous!
Click here to buy Car & Motorbike Accessories on Amaonwritten by danielblack1987 on 22/09/2018
Poor quality product and terrible customer service. I purchased a gel domed number plate for my car around 8 weeks ago. After searching for various companies I settled on DemonPlates. This week I noticed one of the domed letters peeling off my number plate. I emailed Demon plates and asking for a replacement number plate. I received a rather short email telling me that I'd probably drilled a hole in my plate and caused the damage myself. I had not. The plates were untouched and undrilled, sitting nicely in my number plate holders. I emailed them back explaining this and asking again for a replacement plate. Demon plates emailed me back and said it looks like someone has vandalised my plate. Hmm, nice how their story had changed and still not admitted that it was just poor quality. I was posted a replacement letter and told to stick it on and fix the plate myself. Poor customer service and poor quality plates. Use them with caution.
Click here to buy Car & Motorbike Accessories on Amaonwritten by richard9099 on 26/07/2018
Good communication and quick enough postage but overpriced for the quality. I bought 3d gel plates that I could have got from eBay a fair bit cheaper.
Click here to buy Car & Motorbike Accessories on Amaonwritten by nicksith63 on 16/05/2018
horrible rude company to deal with won't refund us, they have not made my plates cancelled order after not hearing from them for 1 weeks now contacting bank to get my money back Rude return emails from them Not professional whats so ever
Click here to buy Car & Motorbike Accessories on Amaonwritten by Jon_from_Belper on 03/02/2018
I don't like having number plates which are not much more than advertising boards for the company that supplied them. I've used Demon Plates twice and each time the service has been excellent. Their company name only appears in very small print in the bottom right corner if you go for the 'no border' option. This company is very fast and each time my plates arrived a day before I was expecting them. I had a query about my second set but that was dealt with extremely quickly and efficiently by email - thanks again to the person I dealt with! Top company - top service - top recommendation from me.
Click here to buy Car & Motorbike Accessories on Amaonwritten by PaolaRoberts155 on 03/02/2018
Fabulous service, quality and price. I would happily recommend Demon Plates to anybody :-)
Click here to buy Car & Motorbike Accessories on Amaonwritten by Davescowen on 19/12/2017
If you listen to one piece of advice today then let it be this review. Do not, I repeat DO NOT buy from this company! Their staff are incredibly rude, Arrogant and i am in the process of taking these clowns to court for a refund on an order which i had cancelled 1 minute after placing. Only to be told that this is too late to cancel as these are made to oder and they would have started to make the sign. But offered me a partial refund minus admin fee! Unbelievably bad company and i will following this up all the way to the top.
Click here to buy Car & Motorbike Accessories on Amaonwritten by Nothappy1357 on 06/11/2017
As a civil servant I must comply with all legislative requirements especially when taking my vehicle on to government property. As the website states they are legal and meet all standards set out in BSAU145d. These standards require all vehicle registration marks to be displayed with the BSAU145d number clearly visible on the bottom right hand side of the plate and must have the plate manufacturer and their postcode located at the bottom centre. If these requirements are not met your personal registration number will be removed by DVLA if corrected plates are not fitted. All DVLA Registered number plate suppliers (RNPS) must confirm the legislative and British standards are met in order to remain on the register. I was supplied plates that do not meet the BSAU145d standards and their website still continues to allow customers to change their “Slogan” which is not allowed. The centre of the plate is solely reserved for the manufacturers name and postcode. In this instance “demon plates (postcode)”. Due to this they replaced the number plates free of charge and I was charged for delivery. I had to pay as I only had 14 days to change the plates or my reg would be removed by virtue of section 23 of the Vehicle Excise and Registration Act 1994. Owner doesn’t have the best customer service or communication skills. Good quality plates I must admit but they are not producing legal plates even if you don’t amend the slogan. It must have the postcode in the centre. Be aware! The BSAU145d standards are not readily published so you have to rely on RNPS to ensure your plate is legal.
Click here to buy Car & Motorbike Accessories on Amaonwritten by dipsj123 on 16/08/2017
Made an order for number plates about an hour ago, got to the end and made payment .as soon as the payment went through , the company demanded to see some documents before they send the plates , so within 2 minutes i was on the phone to cancel , but was told the plates are already been made (magic),although it was 5 to 7 days delivery,its ok asking for documents , but to take payment first and then demand to see them is wrong .if i new this i would not have submitted final payment and gone to Halfords .maybe it does say some where that they want to see documents , but its not very clear,and can they tell me what magic machine they use that makes plates in 2 minutes, i give you a example , i run a pizza business and if a customer places an order , pays by card and then cancels i will still refund them,even if its in the oven ,or about to go in the oven, and in my case i am sure the plates were not been made in 2 minutes. to them i think the customer is always wrong.
Click here to buy Car & Motorbike Accessories on Amaonwritten by RobinsonPaul on 04/08/2017
Do not deal with these imbeciles nothing but hassle from start to finish.Go to HALFORDS save yourself the grief it's easier and you get your plates immediately they try as hard as possible to not give you your plate even after you send licence and documents now I'm worried my details will be used fraudulently due to their style of non service so far.BEWARE DO NOT USE !!!!!!!!
Click here to buy Car & Motorbike Accessories on Amaonwritten by Sjm198 on 10/04/2017
Plates arrived and holes drilled using block of wood to support the back. Plate is seperating from the inside and will now let water in. Emailed demon plates who responded with a two line email saying it's basically not there problem. Would recommend Halfords over this company as there quality is better. Would not use this company again
Click here to buy Car & Motorbike Accessories on Amaonwritten by ChasitySparks219 on 09/03/2017
By a mile the worst online service I've came across, once they have your money there not interested in helping,customer service agent the person I dealt with is absolutely useless so is the manager STAY AWAY
Click here to buy Car & Motorbike Accessories on Amaonwritten by Jeffree on 03/01/2017
Never buy plates online and defo not off these rip off merchants, just go to halfords its easier and cheaper. The whole process is a nightmare and DP staff are useless, and they lie, a lot.
Click here to buy Car & Motorbike Accessories on Amaonwritten by johnDsutherland on 03/11/2016
Have used for the second time and equally impressed in terms of product and service
Click here to buy Car & Motorbike Accessories on Amaonwritten by Kaelynp168 on 22/04/2016
3 weeks wasted time, rude manager and would not replace the plates. Customer services told me they were legal which is obviously a lie!!
Click here to buy Car & Motorbike Accessories on Amaonwritten by elainerobertson on 03/02/2016
I wanted a new set of plates made with an old design not shown on the website, I sent in a photo of the old design and they made the plates to match, great service with a personal point of contact made it really easy. Thanks.
Click here to buy Car & Motorbike Accessories on Amaonwritten by rob00158 on 20/01/2016
Immediately after ordering the number plate I realized I wouldn't have access to my V5 document which was at home (I work away). I called to try and cancel the order immediately. I was told it was not possible to cancel the order once it was placed. Not very helpful and the member of staff I was talking to simply refused to help and just stated that it's their "Terms and Conditions" Fair enough I thought, so I submitted my documents a few days later once I visited home. Four days have now passed and still no delivery. After complaining to management I received this email , along with a Royal Main receipt stating delivered but unsigned for and no delivery address, so not proof of delivery i my mind. Having looked everywhere I can't find the number plate anywhere. His response..... "Not bad seeing as how the carriage was FREE. Who needs customers like you hey? No class. Put that in your feedback" I'd avoid this outfit, they don't deal well with customer complaints, nor are they interested in helping you once they have your money.
Click here to buy Car & Motorbike Accessories on AmaonWritten on: 02/02/2016
Our site and terms are very clear. If you place an order with us then we will not cancel that order nor refund the payment. The goods we make are bespoke (made to order) and you have no rights to cancel the order once placed. This is made clear to you.
You received your order and it was delivered for free. I really do not see what you have to complain about. I guess some people are just like that hey.
We have a 90% satisfaction rate on this site. That tells us that we're getting it right ...... even if you don't feel the same way.
Demon PLates
Written on: 11/07/2017
This seems to be the case having just had the same experience with them. They are obliged however to give a cooling off period due to long distance selling rules. Trading standards is a phone call away.
Written on: 02/02/2016
Our site and terms are very clear. If you place an order with us then we will not cancel that order nor refund the payment. The goods we make are bespoke (made to order) and you have no rights to cancel the order once placed. This is made clear to you.
You received your order and it was delivered for free. I really do not see what you have to complain about. I guess some people are just like that hey.
We have a 90% satisfaction rate on this site. That tells us that we're getting it right ...... even if you don't feel the same way.
Demon PLates
written by Lukephy on 09/12/2015
Ordered doomed black with plastic surround. Around £50 but good quality and looks great. 3 days for delivery which is fantastic! Good service thanks!
Click here to buy Car & Motorbike Accessories on Amaonwritten by Rylieb309 on 23/01/2015
These guys are great. On my third set of weird shape legal plates from them. Always a fab service thanks guys 370z driver.
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As rated by our community of reviewers
Lukehoulder's Comment
Written on: 17/07/2017
Very expensive and when ordered the spacing was not correct. I asked for a refund and was refused because its a bespoke product. Delivery time was very long I will definatly not be buying or recommending this company to anyone I know, you're better off going to Halfords and getting them done on the day for a cheaper price!