HFE Reviews - www.hfe.co.uk

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Latest Reviews

★★★★☆

“Efficient effective ”

Written on: 24/04/2017 by Shropshiremassage (1 review written)

Efficient effective and good value for money The option to pay over months was helpful The support staff have been amazing patient and supportive The teaching staff were knowledgable and encouraging Small bugbear is the learner site which I had problems nearly everytime I used it… Read Full Review

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★★★★★

“L3 GP Referral Review”

Written on: 13/04/2017 by gavinlees (1 review written)

Initial contact with HFE was great - I had a person to contact in registrations/reception who had no problem in me referring back to her if I got stuck. My tutor I asked for weekly contact just to touch base. Every Monday I had a phone call to see how I was doing and, for me, this ensured I worked at least an hour a day studying as I wanted someone to report back to. So - I have felt very involved with HFE from day one. Course work notes were complete and detailed. Venue for assessment was… Read Full Review

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★★★★☆

“Exercise referral”

Written on: 26/02/2017 by NayeliBuckley289 (1 review written)

Interesting course , well supported and definately good value for money. ould welcome more local venues… Read Full Review

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★★☆☆☆

“Think carefully ”

Written on: 24/02/2017

Course book excellent. Tutor was difficult to get hold of at times. Not quick replying to some mails although there is always some. Excuse why. My major issue was the exams and chosen locations. I'm a busy PT I booked and arranged all my clients around my exam venue and date. Then they informed me the date had changed! No reason simply changed. Then the venue for my exams changed to another location. Travel here was really difficult from colchester. Again lots of moving clients. In the exam… Read Full Review

Creatorsdilemma's Comment

Written on: 07/03/2017

Hi,

Thank you very much for your review and feedback. We sincerely apologise if you feel we have underserved you or not appropriately taken due consideration with any part of your training course.

With regards to the venue changes, this was unfortunately beyond our control and is a rare occurrence. We do our best to always inform students well ahead of time of such changes so they can make appropriate travel arrangements.

The resit fee is standard policy for all students and we believe it is a highly competitive price compared to industry standards.

If you are happy to do so, please do not hesitate to contact the HFE Head Office. Alternatively please feel free to email our operations team.

Kind regards,
HFE

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Deanopt's Comment

Written on: 09/03/2017

Thank you for yor reply. Although simply stating business practice and following set protocol may well be efficient it states very little for true compassion and understanding. I'm interested in your statement. That your charges for resist are competitive. Compared to whom I wonder... I can assure you and I know if several premier training companies that do not charge for the first Resit. If you are truly sorry I welcome your head office to contract me.

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Creatorsdilemma's Comment

Written on: 15/03/2017

Hi,

Would it be possible to email us with the subject line "FAO Rick" (our Operations Director) and we will be in touch with a detailed explanation of policies including why we have have a fee in place for re-sits. Hopefully we can get this all sorted.

Unfortunately we don't know your exact identity otherwise we would have already contacted you directly sooner.

Would that be okay?

Thanks,
Josh

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Creatorsdilemma's Comment

Written on: 17/03/2017

Hi,

Rick from HFE here. Thank you very much again for taking time out to speak with me this afternoon. I’m delighted to have had the opportunity to discuss your experiences and to reach a satisfactory conclusion.

If there is anything else I can support you with today, please do not hesitate to contact me. I’d be very happy to help.

Best regards

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★★★★☆

“A GREAT LEVEL 4 BACK PAIN COURSE”

Written on: 20/02/2017 by Ramirez1 (1 review written)

I really liked the depth of knowledge of the teachers, and the relaxed and professional way that I was treated, I would certainly recommend HFE to any serious fitness professional… Read Full Review

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★★★★★

“This Pilates course is excellent, the best one to go for!”

Written on: 29/01/2017 by KateHaynes1957 (1 review written)

So far I am have been working hard for this DIPLOMA since September on the theory. The tutor support is excellent from Monday-Friday 9-5.30 there is always somebody there to speak to, they read their emails daily and respond, and a land line number to dial rather than expensive 08 numbers. The course is well constructed using online and three very informative easy to follow manuals with good diagrams/photos etc. In this highly technical world we do not want to damage our bodies sitting at a… Read Full Review

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★★★★★

“Level 3 Certificate in personal training”

Written on: 19/01/2017 by AndreaBlackburn (1 review written)

Fantastic training and support throughout. On-line learning was new to me, and I opened the website and felt quite daunted BUT I contacted my support tutor who went through everything step by step with me, explaining it all and getting me to try things out until I was comfortable with it. Learning materials - website and textbooks. Variety of teaching methods meant that there was something to meet everyone's learning need, whether you prefer reading the textbook or the interactive website… Read Full Review

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★★★★★

“Excellent training and tutor support!”

Written on: 13/01/2017 by Belinda.currie (1 review written)

I trained for my Level 3 Award in Nutrition in Physical activity. I chose to study from home with access to a tutor when needed. I found the reading material not only informative but very interesting and really enjoyed learning lots of new things. The course material provided over and above what was needed to pass the exam. I liked this as I wasn't studying to just pass an exam but to learn as much as I can for when I have to put my qualifications into practice. The tutor support was second to… Read Full Review

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★★★★★

“Yoga, Pilates, Pre-and Post Natal,Exercise Referral...”

Written on: 11/01/2017 by PhoenixJordan335 (1 review written)

Both these courses were very complementary as the awareness of people's state of health is always a concern for an exercise professional. The yoga course was well-organised with lovely tutors who were very friendly but firm. Practical classes were fun and assessments were carried out with lots of great tips. The exercise referral courses was lead by an experienced tutor who carried out excellent assessments and was very good at picking up on essential points needed for the gym and dance… Read Full Review

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★★★★★

“Great support ”

Written on: 25/12/2016

I have recently completed the Exercise Referral Level 3. The flexibility worked great for me as I am working full time in the industry. If you're motivated to work yourself at home then this is a great option. The support provided by HFE was very good. my contact always came back to me very quickly with any queries which I had and provided good feedback. The practical element of the course was delivered clearly and precisely. All in all I would recommend. Supportive team and cost… Read Full Review

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★★★★★

“A high quality course with friendly & knowledgeable...”

Written on: 08/12/2016 by YHaynes (1 review written)

Having recently passed the Health Referral Course at HFE I would definitely recommend it! My tutor has been incredibly supportive and encouraging throughout the course. I was very impressed with his knowledge and enthusiasm about the subject. My practical teacher also shared these qualities and really made the course enjoyable. The supporting course booklets are fantastic and will continue to be incredibly valuable to me. Overall my confidence and knowledge about the subject has grown… Read Full Review

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★★★★★

“Amazing ”

Written on: 02/12/2016 by Crosssd1946 (1 review written)

An excellent course , Instruction was fantastic I would definitely recommend HFE… Read Full Review

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★★★★★

“Excellent Level 3 GP Exercise Referral Course”

Written on: 22/11/2016 by Seymourclearly (1 review written)

I was initially interested in Older Adult courses as this is a growing market, but when I spoke to the staff at HFE they were very helpful in explaining the difference between this course and the Older Adult course; this was much more appropriate for me and the participants in my classes as it covered health conditions (13 of them) in detail. I would recommend the course to anyone who is interested in teaching the older demographic. I teach group exercise but find more and more people with… Read Full Review

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★★★★★

“Impressed from start to finish”

Written on: 04/11/2016 by DianeFlorenceBaker (1 review written)

I have today received an email confirming that I am an HFE Accredited Instructor so I felt this was the time to put pen to paper and do my own assessment on training with HFE. What can I say, I have been impressed with them from day one. Their customer service is second to none, they have answered my queries, or dealt with any problems in record time, and get a gold star for helping me stay on track with my goals after an unexpected stint in hospital. Their on line learning is good - a couple… Read Full Review

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★★★★★

“HFE - The Best Health & Fitness Provider!! ”

Written on: 25/10/2016 by iscottbainbridge1 (1 review written)

I have been training as a student with HFE for around 10 months and working in the Health & Fitness industry for around 16 years (always at senior Director level). I decided to change my career direction and having a good knowledge of the UK main training providers I opted for HFE to complete my PT qualification. I was so impressed with the company I went on to complete an Exercise Referral and Low Back Pain qualification. The team have been exceptionally professional both at Head Office and… Read Full Review

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★★★★☆

“A really great course”

Written on: 20/10/2016 by deeleelee (1 review written)

The practial assessment is the best part of this course. My trainers were amazing and so were my class mates. We all had such a laugh and have all pushed each other and kept in touch. The distant learnign tutor was also greast, but i prefered to just learn in my own time with minial help but the help was always there if i needed. The online material took abit of getting used to but got there in the end Cannot fault the course, i was so blessed to choose this course, i shopped around alot. … Read Full Review

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★★★★☆

“Level 2 Exercise to Music”

Written on: 22/09/2016 by KarinaHolmes405 (1 review written)

Really enjoyed this course. Everyone was friendly and helpful. The course tutor was very knowledgeable and I learnt a lot. When it comes to improvements I would only say that the booklet given and the info on their website differed at times which was frustrating, but thankfully the course tutor helped with any questions. Best of all with this course it has made me want to learn more… Read Full Review

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★★★★★

“Excellent course delivery ”

Written on: 15/09/2016 by Jalenp260 (1 review written)

I completed this course, going into it with little experience on Pilates, I've trained in lots of other qualification courses with other companies and this Pilates course by far had the best all round experience for me. The delivery by the tutor was excellent, and the online support from my dedicated tutor was fantastic, quick response times to emails and clear, concise delivery throughout with the help of some very helpful manuals enabled me to pass this course, with little stress. I've now… Read Full Review

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★★★★★

“Level 3 Mat Pilates Course - Fantastic”

Written on: 11/08/2016 by Grosvenordaw (1 review written)

No experience of fitness training, just 8 years of attending Pilates classes, so I felt overwhelmed by the course and what was to come. However, I passed, through having support from online learning tutors, on the course in Birmingham. It's a tough course, and you'd expect it to be, a lot of paperwork, but it helps you to learn, I have learnt more than I could ever imagine. Everyone wants you to do well, there is support from everywhere, even fellow colleagues on the course were supportive...I… Read Full Review

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★★★★★

“Really fantastic!!”

Written on: 18/07/2016 by Sparrolette (1 review written)

Very high standard support and availability of support staff - couldn't rate them higher! The tutors on the learning days were outstanding. An excellent experience all round. The venue wasn't ideal- a bit stuffy but it was a hotel conference room and was absolutely fine and did the job more than adequately and very conveniently located. I will definitely be back for CPD's! Very good price, absolutely good value and very positive experience. … Read Full Review

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