Best service ever

I can't understand why tesco receive such negative comments and wonder if most is a case of you get treated how you treat others, any way moving it along I'm a clubcard holder since tesco began, I then took out car insurance , followed by current account and credit card, now I won't say it went without hitches because it did not on each one I encountered 1 problem each, however there fb and twitter pages are fab and staff sorted it for me, even there customer service phone line is helpful and quickly sort issues, now I did go elsewhere for a loan at first and that was my mistake I'll name and shame them hitchia loans is a waste of space stamp all over your credit score and no intentions of accepting you unless you have super bad history, so I turned to tesco since I have everything else, was reffered online needed some info so they rang the next day and asked what I intended the loan for , knowing this was make or break I was upfront and honest and told them and told them how another company turned me away , only defaulted a few payments in my time yrs ago, straight away the confirmed they had approved my loan paperwork turned up 3 days later ,sent back nxt day 1st class and on day 2 I logged onto my banking and the loan was sat in my account waiting, overall best experience ever they tell you everything, they make sure you understand terms and if u can afford it etc they do not push you to accept ,overall I would apply again if needed