Was enticed to try Iris by the offer of support, got no support when experienced issues, passed around and then left on hold for 20+ minutes before being disconnected multiple times. Absolutely disgusted.
Why would any accountant with a small practice use IRIS? The software is clunky and takes ages to download. You can get unlimited clients and CT returns on Taxcalc and BTC for a fraction of the price and their software is hassle free. The staff at IRIS are unpleasant. If you have one of multiple problems you end up on a phone for 20 minoutes before you have to hang up. Terrible company.
Jimbo99's Response to John010101's Review
Written on: 24/04/2018
Why would any accountant with a small practice use IRIS? The software is clunky and takes ages to download. You can get unlimited clients and CT returns on Taxcalc and BTC for a fraction of the price and their software is hassle free. The staff at IRIS are unpleasant. If you have one of multiple problems you end up on a phone for 20 minoutes before you have to hang up. Terrible company.