My Pension Expert - www.mypensionexpert.co.uk Reviews
Latest Reviews
★★★★★
“a 1st class service from start to finish”
Written on: 04/04/2013 by siandeve15 (1 review written)
Quick, easy, efficient, straight to the point, professional, just got on with the job as requested in the minimum amount of time resulting in the right result first time. Many thanks to Shawn who dealt me - who is a "TOP MAN" in my eyes. He said that sorting out my annuity was one of the quickest he had ever done which was only 11 days from start to finish apparently it usually takes much longer. Gets my vote of 10 out of 10. Would diffinatly recommend "my pention expert" to all mt family &... (read more)
★★★★★
★★★★★
“Unlocking cash from my pension fund”
Written on: 28/02/2013 by nickmg (1 review written)
I found my pension expert on the web and put in a request for details. I was contacted the very next day by Peter Keenan who discussed with me the best way forward. He has been brilliant all the way through this and has dealt with everything for me as I have requested. I would recommends this service and Peter especially to any of my friends or family who need help with the "minefield" of pensions. I was also very impressed with the amount of pension he could get me for what I had... (read more)
★★★★★
“Clear pension fund alternatives.”
Written on: 23/01/2013 by donaldblackburn (1 review written)
Arranging my pension that is designed to fund my life style in retirement was a big challenge. Fortunately I found Mypensionexpert .co.uk to guide me through the process. The friendly manor of my advisor went a long way to making the process pleasant and relatively stress free. (read more)
★★★★★
“Excellent, professional "can do" customer service.”
Written on: 23/01/2013 by terenceclarke (1 review written)
My Pension Expert were absolutely brilliant at researching, advising and recommending my pension . Their unbiased, professional "can do" approach made my "customer experience" seamless, painless, and yes, with Scott Mullen my personal advisor, a thoroughly enjoyable experience. From initial enquiry to pension delivery l have nothing but praise for My Pension Expert and would recommend them to anyone entering the perplexing world of pension annunities. (read more)
★★★★★
“Excellent service from knowledgable staff ”
Written on: 23/01/2013 by PaulHughes (1 review written)
From my first contact with My Pension Expert to finally agreeing the correct pension for me, Shane has been diligent,knowledgable,understanding and patient ! He understood what a big decision it was to make and put me under no pressure or obligation. I would thoroughly recommend My Pension Expert to anyone looking for the suitable pension for themselves. (read more)
★★★★★
“Straightforward, fast and helpful service. ”
Written on: 23/01/2013 by WendyBroome (1 review written)
Found the service helpful and appropriate to my needs. All aspects were covered and my options explained clearly. Once a decision was made things were dealt with quickly and I was kept informed of progress throughout. Also really appreciated not being bombarded with unwanted junk mail. (read more)
★★★★★
“You came, you saw, you conquered.”
Written on: 23/01/2013 by MauriceHillier (1 review written)
From my first contact with Shane,I was dealt with in a professional,efficent and informative manner,all my questions and inquiries were answered concisely.I could not be more happy with the outcome and I would have no hesitation in recommending Shane and My Pension Expert to anyone in the future. (read more)
★★★★★
“1st Class Friendly Service ”
Written on: 23/01/2013 by EricCusack (1 review written)
Exellent Service, everything explained simply and clearly. Very friendly people. I would highly recommend anybody wanting to sort out their pensions to contact My Pension Expert. (read more)
★★★★★
“Excellant service ”
Written on: 23/01/2013 by AnthonyHoff (1 review written)
I'm very pleased with the help and advice from Shane Kao at Mypensionexpert. He always kept me informed and all telephone conversations were confirmed, promptly, in writing. The annuity quotes were very good and I have no hesitation in recommending Mypensionexpert. (read more)
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Showing 1 - 10 of 32 Reviews
★★★★★
“FIRST CLASS SERVICE FIRST CLASS COMPANY ”
Written on: 18/01/2013 by HarryQuarmby (1 review written)
MY PENSION EXPERT DID EVERTHING EXPLAINED EVERYTHING GAVE A FIRST CLASS SERVICE WOULD RECOMMEND THEM TO ANYONE SEEKING PENSION ADVICE I WOULD RECOMMEND AND PERSONALLY THANK MR SHANE KAO FOR HIS HELP AND ADVICE (read more)
★★★★★
“Fast , Friendly , Efficient”
Written on: 16/01/2013 by ColinSamuels (1 review written)
I found the company to be very good. I was kept informed at all stages of the process and I would be more than happy to recommend their services. (read more)
★★★★★
“Perfect *****+ ”
Written on: 16/01/2013 by EricEatock (1 review written)
I have nothing but praise for the service i received from My Pension expert,from the very first phone call i made they were very helpful,answering every question in great detail and giving me expert advice.I would recommend this company to anyone wanting a very good professional service regarding there pension etc. Thank you. Eric. (read more)
★★★★★
“very good service ”
Written on: 16/01/2013 by EdwardBird (1 review written)
The annuity market is so complicated and so many choices are avalable , so to have "my pension expert "and "andy binns" to help and advise was great. the whole process was professional and friendly , altogether a good experience. would recommend the company and andy to anyone. (read more)
★★★★★
“Eat out the maximum pot ”
Written on: 16/01/2013 by TerenceCook (1 review written)
When searching online for advice on what to do with a small pension pot that was due in the next three months I was inundated with emails from firms trying to get me to deal with them. Luckily I responded to the three that gave me the best initial advice and from that three it was obvious that Shane at My Pension Expert gave the most comprehensive advice without trying to sell himself or the company. If you do not know or are unsure what to do with an annuity I would speak to My Pension... (read more)
★★★★★
“The extra mile”
Written on: 16/01/2013 by Boat_Man (1 review written)
Having tried two so called FAs with regard to a pension annuity I was very disappointed & confused with their recomendations. None of which fitted my requirements. Thankfully I found My Pension Expert on the internet & after a phone call from Scott Mullen to introduce himself & his company I was confident I had found someone who was listening to my wishes. Nothing was too much trouble & Scott certainly went the extra mile to find the best income from my pension fund. It was extremely... (read more)
★★★★★
“Highly Recommended ”
Written on: 16/01/2013 by stuartrenshaw (1 review written)
I had done lots of research and felt quite knowledgeable, yet their advice helped to give me the confidence I needed to move forward and complete. In the end I felt that they got me the best the Open Market had to offer. I would like to give a special thanks to Samantha Packham my pension expert. (read more)
★★★★★
“Superb Service ”
Written on: 15/01/2013 by IanMachin (1 review written)
Friendly Fast and Full of knowledge (read more)
★★★★★
“First class service all the way. ”
Written on: 15/01/2013 by MalcolmThorpe (1 review written)
Rang my advisor Shane Kao for some pension advice, One week later called in to see me with all the details I`d requested. He explained it really well and gave me sound advice.Couldn not fault it,first class! (read more)
★★★★★
“First Class service”
Written on: 15/01/2013 by DavGraham (1 review written)
Having had some papers from my then current advisor, I decided to carry out a comparison to the pension arrangements I had been offered and found MyPensionExpert via Google The initial contact was thorough without being pushy. The paperwork trail, including letters of authority were swift and acted upon professionally by Andy Binns who personally looked after my file from inception to completion The quotes received from MyPensionExpert were far higher than those offered by my current... (read more)
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Showing 11 - 20 of 32 Reviews
★★★★★
“Absolutely superb service and not pushy at all ”
Written on: 14/01/2013 by ChristopherGreaves (1 review written)
At the age of 63, I'd been getting a rather frustrated with my pension plan (St James' Place) and its lack of performance, and wanted to do something about it. I'd heard about drawdown, and had been exploring the possibilities on-line and with my IFA. In fact, my IFA was not a pension expert - I'd hired him for quite different purposes - and he introduced a colleague, who I found really pushy. This was a bit different from my St James Place experience where the agent was being, frankly,... (read more)
★★★★★
“Brilliant, "can do" customer service”
Written on: 23/06/2012 by eltelclarke
My Pension Expert were absolutely brilliant at researching, advising and recommending my pension . Their unbiased, professional "can do" approach made my "customer experience" seamless, painless, and yes, with Scott Mullen my personal advisor, a thoroughly enjoyable experience. From initial enquiry to pension delivery l have nothing but praise for My Pension Expert and would recommend them to anyone entering the perplexing world of pension annunities. (read more)
★★★★★
“Interim Annuity Product”
Written on: 10/06/2012
My Advisor (Andy) was very clear both on the phone & via email exactly what I needed to do, how the product worked and why it suited my needs. I was able to raise questions and got replies very quickly. If a promise was made to do or send me something, it was kept. The transfer of my pension fund was actioned efficiently, despite my previous Provider not being the most helpful of companies to deal with. The Product I decided to go with has given me a better return than quoted elsewhere. ... (read more)
★★★★★
“Excellent service provided.”
Written on: 22/05/2012
Execllent service provided by my Pension Expert and in particulary Andy who put me at ease all fhe way through the process. I cannot recommend the service enough and will definitely deling with Andy again if the need arises. Thanks again for a top service. (read more)
★★★★★
“Good Pension advice”
Written on: 09/05/2012 by Stuart_Courtney (1 review written)
I needed to decide what to do with my investments when I retired, I was confused by all of the terminologies and realised that if I did not get some help I would probably make the wrong decision and it would be final and irreversible. My Pension Expert was the perfect partner to help me. They explained the options in a simple way that gave me confidence that I could now make an informed and balanced decision. Always available on the phone but never intrusive. Would thoroughly recommend... (read more)
★★★★★
“Top draw pension expert”
Written on: 06/05/2012 by malpat610
Great service, got me more pension than i was expecting and very friendly (read more)
★★★★★
“Their diligence was victorious over a pension goliath.”
Written on: 04/05/2012 by Michael1947
The information given by my pension company leading up to my retirement date was misleading. They wouldn’t allow me to take a 25% lump sum out of my GMP fund nor permit me to transfer my fund to another pension provider. Their intransigence only yielded after Andy Binns intervened on my behalf. Andy’s professional and courteous attitude gave me the confidence to allow him to pursue the company with vigour on my behalf. His diligence resulted in a victory against a goliath in the... (read more)
★★★★★
“Sound Pension Advice And Support”
Written on: 04/05/2012 by chippenham (1 review written)
Since I began working nearly 50 years ago I have always saved for a pension. My first 30 years in employment were with companies who administered a final salary scheme In the early 90's when the pension rules were changed I transferred from occupational schemes to private schemes. A mistake as it turned out. When decided to cash in my first private scheme pension the advisor I used was not very efficient in collating the information and setting out the options to the extent that it took so... (read more)
★★★★★
“First class, professional and efficient service”
Written on: 03/05/2012 by steve.mcdonald64 (1 review written)
After trawling the internet and getting 5 or 6 quotations from different companies for my annuity, I finally chose My Pension Expert as they provided the most professional and helpful service as well as the highest quotation. I found that they were the most knowledgeable and were able to answer all my questions without any hesitation and were prepared to spend as much time as was necessary to explain all my options fully and gave me full confidence so I could make my final decision. They... (read more)
Johnbrendon's Response to steve.mcdonald64's Review
Written on: 05/05/2012
Ya dear I really agree with you, this company is the best than others companies in the market. This company provide me fantastic services, with the help of this company my concerned has finished about retirement life.
Reply to this comment
★★★★★
“Got me so much more than i expected ”
Written on: 29/04/2012 by Brendacook
I was given a quote from Aviva which i though was quite good but because of my high blood pressure, My Pension Expert were able to get me 1,600 a year more.They were able to this they told me because the place so much business with various providers that they get better rates which they pass on to me Fantastic service and highly recommended. (read more)
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Showing 21 - 30 of 32 Reviews
★★★★★
“so glad i found my pension expert.”
Written on: 21/04/2012 by jacquelineknight (1 review written)
So glad i found My Pension Expert.After receiving advice from Uncle Tom Cobley and all,I could not have been more confused.They provided me with easy to understand options and found me the best quote i had seen.I really can't recommend them enough. (read more)
★★★★★
“Helpful Advice, Speedy Service and I got More!”
Written on: 17/04/2012 by StevenBurrows
Just wanted to write a review about this company as I am so impressed with the service they provided me when purchasing my Annuity. I didn't know were to start or what my options were however this was soon not a problem as I received three seperate quotes with fantastic explanations and in the end I got £798 more than my current provider offered me. Top Class. (read more)
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Guest's Response to Stuart_Courtney's Review
Written on: 15/07/2012
I think that your illustration is not cslpeiaely useful.The average pot that is a352k which would give an income of a33200 or a32600 if you are about to retire. The average salary is a326000, or even if you were lucky enough to be in the top 25% of earners, you are earning just under a332,000.the idea of putting away another a310 rather than a31000 per month into a pension is very unrealistic in this current situation.If you manage to retire at 60 then you will have no one to play glof with as your friends will be working for another seven years at least.We also need to be very careful where we put our savings for our retirement, so many pension funds have been lost or looted, so you may find that your fund is less than you thought, or even less than you put in, and what that fund buys you is less than you thought.We need to put more emphasis on spending less now, saving it and investing it in many different ways and needing less in our retirement by sharing resources and costs.