JLT uses Unprofessional Delay Tactics

JLT Employee Benefits is a trading name of: JLT Benefit Solutions Limited and is the company with whom my former employer placed our pension money with.

Recently I met with a new financial adviser who reviewed my pensions and informed me that with JLT Employee Benefits I would have to wait until UK retirement age before I could access my funds but since I lived offshore I could use another vehicle called a SIPP to get access at 55. So after some review I decided to make the move on all of my UK Pensions and that is where the issues begun.

JLT at every level have bombarded us with new requests and documents to prove I am who I say I am and that I am making the right decision, all of which I appreciate but to be frank all of this could have been done in one round. JLT Benefits have been using long drawn out tactics to stall and delay my transfer and today I found out why.

I am retyping this out word for word just so you can understand what this company does to delay your transfers.

Please note we are unable to proceed with the transfer as the value transfer guarantee date expired on 18th September 2015. The scheme is only obliged to provide one transfer date within any 12 month period; any further requests will attract a fee of £250 plus VAT.

Having been with JLT Benefits for over 20 years I am shocked just how they treat their long term customers when they choose to move for their betterment!

I will be reporting them to the government bodies to ensure they are dealt with accordingly.