Written on: 29/02/2012 by jemjemb (1 review written)
I took out a payday loan from Wonga last year and when it came to paying it back i had lost my job and contacted them to tell them and we set up an agreement about paying back what i could until i got back on my feet!!
I thought this was a great help at the time and a huge weight had been lifted off my shoulders!
However......Once i got a new job and got myself sorted I got paid and the same day my account was empty!!! I contacted my bank to find out that Wonga had taken the full amount i owed and was now left with no money to pay my rent or any bills and my bank advised me to contact Wonga themselves and get them to return the funds to my account!
After a 20 minute phone call of being told the same thing over and over again, they told me it was my fault that i didnt pay on time (even though i had set up an agreement) and they couldnt do anything about it and i should apply again so i can pay my rent and if they refused me then it was tough luck!!
I was not contacted once about a date they would take the full payment and only 2 days before they took the arranged payment from me!!
They are absolutely discusting and i advise everyone to stay clear of them and dont give them the satisfaction of taking your money
As rated by our community of reviewers
" Absolutely brilliant and willing " Read More
" Very helpful staff " Read More
" Like Peaches & Cream " Read More
Written by Tearoze
" Terrible Service " Read More
" Closing Account. SUNNY LOANS " Read More