Sunny - www.sunny.co.uk Review

Sunny - www.sunny.co.uk
★★★★☆
3.9
75.0% of users recommend this
  • Value For Money

coPollock131's review of Sunny - www.sunny.co.uk

“Phoned to change details of account due to changing...”

★☆☆☆☆

written by coPollock131 on 12/01/2017

Phoned to change details of account due to changing banks. They would not take the details on phone and insisted I would need to upload them online via their website. It would not upload. So phoned them to make payment over the phone. Same response upload card sunny side up for underwriters. Still didn't work. Website glitch ? Phoned 7 times and got nowhere. Now I have seen they have doubled my balance on the late payment which is their fault and affected my credit file as a a default late payment. Don't bother emailing them they email same response it's rubbish and doesn't help you get anywhere. Stay away at all costs!!! They are a company who charge ridiculous APR rates for their defected website! I will be reporting this company as they're still trying to take payment out of my previous account that is in the process of closure as transferred all my direct debits. Not happy sunny!!!

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