PiggyBank Reviews - www.piggy-bank.co.uk

DJS House, The Riverside Suite, Knapp Mill, Mill Road, Christchurch, BH23 2JY
★★★☆☆
3.4 / 5
30
70% of users recommend this
  • Value For Money

Description (provided by business)

At PiggyBank, we're dedicated to being your 'go-to' short-term lender when you need a bit of extra cash to cover an unforeseen expense. If you're a first time borrower with PiggyBank, you are able to apply from between £50-£400 for up to 35 days. Representative example: Amount of credit £250.00 for 30 days. Total amount payable £310. Interest £60. 292% fixed. Representative APR 1270% WARNING Late repayment can cause you serious money problems. For help, go to the Money Advice Service website.
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PiggyBank - www.piggy-bank.co.uk

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Latest Reviews

★☆☆☆☆

“No help when needed!”

Written on: 26/11/2015 by Alfonsoq276 (1 review written)

Visit www.Piggy-Bank.co.uk

Took a loan with this company and re-loaned many times, on their website it states they will help if you fall into unexpected financial difficulty - I would advise otherwise, other companies available and treat customers better. Bad experience, look elsewhere… Read Full Review

By Danwareuk

Written on: 07/01/2016

Hi,

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Please be aware that although we take previous repayment history into account, as a responsible lender, thorough credit and affordability checks are carried out upon every application. If you could email us or call in, we will be more than happy to look into this further and see if we can help.

Regards

Sam
PiggyBank
Customer Care Team

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★★★☆☆

“Quick to make a decision, slow to pay”

Written on: 24/11/2015 by marc9sqn (1 review written)

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Everything done over email with no number to contact anyone. Fairly quick to make a decision but not as quick as an hour so please don't rely on this if it is a major decider for you then go else where. Other than that like I said cant fault the decision time and also when I emailed the customer service team were quick to respond although what they stated was not true to form unfortunately. Have been approved but still awaiting the funds to clear, hopefully this will happen at some point this… Read Full Review

By Danwareuk

Written on: 26/11/2015

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Here at PiggyBank we aim to pay all approved loans out within an hour. There are some circumstances where this is not possible but we will always try our best to get the funds to you as quick as possible.

Regards,

Sam
PiggyBank
Customer Care Team

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★★★★☆

“Not too bad”

Written on: 18/11/2015 by 270Greenwood (1 review written)

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i don't think anyone wants to use a payday loan. but they are the best of a bad bunch. i couldn't make my payment on time, so i called in, spoke to someone and he froze my interest and gave me a new date to pay. that was very helpful. Wish i didn't need them, but piggybank are okay… Read Full Review

By Danwareuk

Written on: 26/11/2015

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,

Sam
PiggyBank
Customer Care Team

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★★★★☆

“Not got a loan so far from them”

Written on: 17/11/2015 by johncashin (2 reviews written)

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I have applied a few times with PiggyBank and never seem to get approved, you can apply every 14 days according to what it says which is unusual, when you apply you get an account which you can log into and it will let you know when you can reapply, most lenders make you wait at least 30 days before reapplying if you get turned down, PiggyBank do seem okay on the whole though, I like them in principle and the way they can let you repay in segments rather than in one go, suits me sir, especially… Read Full Review

By Danwareuk

Written on: 26/11/2015

Hi,

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Please be aware that although we take previous repayment history into account, as a responsible lender, thorough credit and affordability checks are carried out upon every application. If you could email us or call in, we will be more than happy to look into this further and see if we can help.

Regards

Sam
PiggyBank
Customer Care Team

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★☆☆☆☆

“I applied to piggybank on a sunday using their online...”

Written on: 05/07/2015 by Ciara446 (1 review written)

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I applied to piggybank on a sunday using their online service. I was approved for a loan, filled in all the relevant information, then was told that someone at the office would have to manually approve my loan. This was after I'd already signed the loan agreement, meaning there was no I could cancel my application. I think it's an extremely dodgy tactic to lure a customer in, make them sign the loan agreement then inform the customer that they'll have to wait an additional 24 hours before… Read Full Review

By Danwareuk

Written on: 23/10/2015

Hi,

I'm very sorry to hear that you have had a negative experience with PiggyBank. We take all feedback from our customers very seriously.

We do approve and pay loans out 24/7 however sometimes we cannot give an instant decision, as a responsible lender, as we may need some further information which we would request within business hours. If you could email us or call in, we will be more than happy to look into this further for you.

Kind regards,

Sam
PiggyBank Customer Care Team

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★★☆☆☆

“piggy bank review”

Written on: 28/05/2015 by JonahPorter80 (1 review written)

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i got a loan very quickly with piggy bank, but then things happened in my life and i couldnt pay it back on time. agreed to a payment plan, but on one occassion took the money twice. i withdraw continous payments, but they kept my card details even when i told them not to, as they still wanted to go into my account for money. dont trust them, and only use if you can 100% pay it back on time… Read Full Review

By Danwareuk

Written on: 23/10/2015

Hi,

I'm very sorry to hear that you have had a negative experience with PiggyBank. We take all feedback from our customers very seriously. So if you could email us or call in, we will be more than happy to help you further.

Kind regards,

Sam
PiggyBank Customer Care Team

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★☆☆☆☆

“unreliable”

Written on: 12/04/2015 by Pattersonar47 (1 review written)

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You build up your trust with this lender and then they let you down when you need them the most. Approval system makes no sense. … Read Full Review

By Danwareuk

Written on: 23/10/2015

Hi,

I'm very sorry to hear that you have had a negative experience with PiggyBank. We take all feedback from our customers very seriously.

Please be aware that although we take previous repayment history into account, as a responsible lender, thorough credit and affordability checks are carried out upon every application. If you could email us or call in, we will be more than happy to look into this further.

Regards

Sam
PiggyBank Customer Care Team

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★★★★★

“Great service”

Written on: 04/02/2015 by Rylieq400 (1 review written)

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Needed cash when I was left short one month got great service and money in my account quickly. Would use again… Read Full Review

By Danwareuk

Written on: 23/10/2015

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,

Sam
PiggyBank Customer Care Team

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★☆☆☆☆

“Never even heard of this company”

Written on: 23/01/2015

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To any consumer wanting to submit there information with this company be careful. They do not listen to my requests and they just put the phone down when challenged. Below is my experience with them. Be cautious I have asked for Piggy Banks data compliance officer as I am on a suppression list , this means company's like Piggy Bank are not allowed to email and text me. Piggy Bank have broken this request with one of their affiliates and have refused to acknowledge my complaint regarding… Read Full Review

By Danwareuk

Written on: 23/10/2015

Hi,

I'm very sorry to hear that you have had a negative experience with PiggyBank. We take all feedback from our customers very seriously. So if you could email us or call in, we will be more than happy to help you further. Although we can't talk about specific accounts, please be aware that we have to keep records of our customers on file for 12 months for data protection and money laundering purposes.

Kind regards,

Sam
Customer Care Team PiggyBank

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★★★★☆

“esy,fast,reliable”

Written on: 04/01/2015 by Caldwellxl139 (1 review written)

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a great friendly easy to use site,lets u know exactly everything u need to know… Read Full Review

By Danwareuk

Written on: 23/10/2015

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,

Sam
PiggyBank Customer Care Team

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★★★★☆

“Fine when in a bind”

Written on: 29/12/2014 by xiFigueroa253 (1 review written)

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I've used piggy bank a few times and they have always been good. Not the cheapest but have there for me when I've needed a bit of extra cash… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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★☆☆☆☆

“I do not recommend”

Written on: 21/12/2014 by Jefferyz128 (1 review written)

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Piggy bank does not want to close my account,does not to erase my data. Think before open your account… Read Full Review

By Danwareuk

Written on: 29/12/2014

Hi,

I'm very sorry to hear that you have had a negative experience with PiggyBank. We take all feedback from our customers very seriously. So if you could email us or call in, we will be more than happy to help you further.

Although we can't talk about specific accounts, please be aware that we have to keep records of our customers on file for 12 months for data protection and money laundering purposes.

Kind regards,

Sam
Customer Care Team
PiggyBank

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★★★★☆

“helpful and fair, juse what you need”

Written on: 12/12/2014 by VioletPugh (1 review written)

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I recently found myself in a position needing a short term loan to pay for an unexpected bull. After being declined by several other lenders I stumbled upon piggybank. Their service was quick and simple and I had the loan in my account within two hours of applying. The best thing about piggybank was when I found out my wages were being paid a day late meaning I'd miss my payment. I simply contacted someone over the phone and he was able to move my date for me by two days. This meant that not… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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★★★★☆

“I would recomend”

Written on: 11/12/2014

Visit www.Piggy-Bank.co.uk

I had to borrow quickly cash and saw this one before and thought it is the same as others who take a lot of personal info just to say NO at the end. But I was wrong. No additional documents needed. Money within hour. Only downside is no matter how much you borrow you still need to pay payout fee. So for small amounts it is bit expensive, but other than that GREAT… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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★★★★☆

“Quick And Friendly ”

Written on: 09/12/2014 by Stilesba491 (1 review written)

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Found the website easy to use and the decision was almost instant. I had to call them once to update some of my details and found the agent ( Marc ) really customoer focused, friendly and was on point with any questions i had for him. All in all fantastic from start to finish. A*… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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★☆☆☆☆

“stay clear”

Written on: 04/12/2014 by Maddenmn36 (1 review written)

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rubbish company with no sense of customer loyalty whatsoever… Read Full Review

By Danwareuk

Written on: 08/12/2014

Hi,

I'm very sorry to hear that you have had a negative experience with PiggyBank. We take all feedback from our customers very seriously. So if you could email us or call in, we will be more than happy to help you further.

Kind regards,

Sam
Customer Care Team
PiggyBank

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★★★★☆

“saved the day!!”

Written on: 27/11/2014 by 424Gill (1 review written)

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My cat was hit by a car a few weeks back. Piggybank lent me the £300 I needed to cover some of the vets bills. Would definitely use again if I get into a tight spot!… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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Mariamira08's Comment

Written on: 02/12/2014

can not log in to piggy bank loans

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★★★★☆

“A fun weekend, thanks.”

Written on: 26/11/2014 by Connelldw45 (1 review written)

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I managed to get a loan out using Piggy. I had a great weekend and thought I would comment on my experience. It was quick and simple albeit a lengthy form filling process but this was quite similar to other companies I've used. All in all I was happy with the result and knew it was relatively cheap compared to the rest of the market. I paid back 1 day earlier so saved a little. I'd use them again and recommend doing this than going into your overdraft for a long time, cross fingers the next… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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★★★★☆

“good for quick cash”

Written on: 26/11/2014 by JazminGilliam (1 review written)

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i made a few mistakes in the passed with missed payments, so when i went to my bank to ask for an overdraft, they said no. so i searched online and found piggybank loans. the site was simple and nice, but the application form was very long and needed lots of detail for just £100 for 10 days. i was accepted straight away and my money was paid out very quickly. the money was taken from my account at 4am on the date it was supposed to so i didnt have to worry about phoning up to payback. i… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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★★★★☆

“Money in a hurry”

Written on: 26/11/2014 by CheyenneSloan196 (1 review written)

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I needed some cash to get me to payday so I applied online with Poggybank. The firm was quite long and asked a lot of questions. I was put into underwriting and had to send over a payslip, which slowed down the process a bit. They called me 3 days before I was due to pay to see if I wanted to pay early and save money, which was good. All in all, I would use again… Read Full Review

By Danwareuk

Written on: 29/12/2014

Thank you very much for your feedback about PiggyBank. We really appreciate your comments about our service.

Regards,
Sam
PiggyBank Customer Care Team

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www.Piggy-Bank.co.uk