Total Rubbish

Peachy.co.uk - www.peachy.co.uk
★★★★☆
3.6
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Wade95's review of Peachy.co.uk - www.peachy.co.uk

“Total Rubbish”

★☆☆☆☆

written by Wade95 on 20/02/2017

I have been waiting hours for a loan that was approved form them. I have gone else where for a loan. I have tried calling to cancel it, but there isn't anyone there. Useless company, really useless.

  • Value For Money

Peachyloans's Comment

Written on: 21/03/2017

Dear Wade95,

Thank you for taking the time to leave feedback about your experience with Peachy Loans. We are very sorry to hear that you've been left disappointed by our service.

We can assure you we usually process applications within minutes and take great bride in the speed of our service.The only reason you may receive the funds later than expected is because we only process loan applications during our opening hours. We review each application on an individual basis and in case you submitted your loan request after our office hours, you would receive the loan first thing in the morning.

We are passionate about delivering a top notch service and we are sorry we have fallen short of your expectations. We would like to deeply apologise for any inconveniences we have caused and hope to be able to provide you with the exceptional service you deserve. We truly appreciate all of our customers and want to do our best to ensure that their experience with Peachy Loans exceeds all of their expectations.

Please, do not hesitate to contact us should you have any further queries.

Kind regards,
Peachy Loans

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Rev02's Comment

Written on: 24/03/2017

i'm concerned now about identity theft because they asked absolutely everything about me. I don't what's happening with my application because they said they'd sent an email for verification but the email never arrived.

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Peachyloans's Comment

Written on: 28/03/2017

Hi,

Thank you for your comment.

We can assure you that you don't need to have any concerns about the security of information provided to Peachy. If we asked you for some additional information then it was for the sole purpose of assessing affordability and creditworthiness and verifying your identity. We always ensure that information collected from customers is kept secure and confidential. We are VeriSign certified for SSL encryption and all transmitted data is processed in accordance with our Privacy Policy and completely safe.

If however you have not received the verification e-mail or have any questions as to the status of your account or application then we would strongly advise you to contact our Customer Support Team.

Kind regards,
Peachy Loans

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