Loans Direct Reviews - www.loansdirectuk.net

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Latest Reviews

★☆☆☆☆

“this company took £69.75 from my bank account this...”

Written on: 23/10/2014 by 422Grace (1 review written)

this company took £69.75 from my bank account this morning it has left me with nothing to live on for a week i have emailed them and tried to ring with no avail i will keep on trying i have been in touch with bank and they say i am entitled to a full refund will keep you informed of what happens… Read Full Review

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★☆☆☆☆

“Thieves ”

Written on: 19/10/2014 by McDonald1962 (1 review written)

Like everyone else I've been robbed by these filthy scumbags,they should be closed down they are operating under deception they are taking money out of peoples accounts when clearly they have been told to cancel any so called membership this is theft! Don't deal with these vermin!… Read Full Review

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★☆☆☆☆

“Fraudulent”

Written on: 11/10/2014 by ShellBell81 (1 review written)

I went online to apply for a loan somehow landed up on Loans Direct where I was then tricked in thinking I was dealing directly with loan lender thus I enteredy details including bank details where then another page appeared saying there will be a 10 p charge to validate your account to which I happily agreed. After a couple mintues I was then directed to a page that then mentioned they ate brokers and that they have taken out £69 out of account!! I automatically tried to cancel this but it… Read Full Review

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Stephsteph2014's Response to ShellBell81's Review

Written on: 23/10/2014

Did you ever receive your refund

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Samanyemba's reply to Stephsteph2014's Comment

Written on: 23/10/2014

I haven't received my refund

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Jamesmcc1990's Response to ShellBell81's Review

Written on: 23/10/2014

How did you contact them? I keep ringing an getting stuck on an automated loop

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★☆☆☆☆

“RUDE AN UNPROFESSIONAL”

Written on: 11/09/2014 by Culleneg239 (1 review written)

Was making an enquiry in to a loan without knowing apparantly signed up to a membership. Considering i signed up to a membership, i recieved no confirmation of any log in details or contact of any sort. When i went to get some petrol and my card was declined even though my tax credits had just been paid in. These sharks had decided to take just short of 70.00 out of my account. I then had to phone my bank to see the pending payments and find out who had done it. After spending 35 minutes on… Read Full Review

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★☆☆☆☆

“someone should stop these”

Written on: 22/08/2014 by hoHayes162 (1 review written)

They decided to take £69 out of my account. I only get lil money and as a result of their theft, I couldn't buy groceries or pay for my token electric that I budgeted for. It's horrible. Luckily, they agreed to refund me but still decided to keep £5. On a positive note, top marks for the girls on customer service for being so helpful… Read Full Review

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Ja1990's Comment

Written on: 22/10/2014

What number did you ring to sort a refund? Everything is automated when I ring

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Cad3061's Comment

Written on: 22/10/2014

Have you had any luck? I'm having the same problem and it's stressing me out a lot.

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Ja1990's Comment

Written on: 22/10/2014

What number did you ring to sort a refund? Everything is automated when I ring

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3In1's Comment

Written on: 22/10/2014

It was a while back but I I just called their ordinary number. The one that begins with 0844. They later gave me a normal landline number incase their were problems with my refund but, didn't have to use it. I don't have it to hand.

Just use the normal number and don't let them fob you off. Those people are pure evil. Tell them, you'll get the financial ombudsman to give them a ring. Good luck

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★☆☆☆☆

“Don't use them they rubbish”

Written on: 20/08/2014 by KamronShoemaker (1 review written)

They took £69.75 from my account when it said nothing would be debited within 62 day they took it start away and I still not got a loan… Read Full Review

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★☆☆☆☆

“A bunch of C U Next Tuesdays”

Written on: 17/08/2014 by Agustin54 (1 review written)

these guys stole money after I has cancelled after explicely telling me I had been removed… Read Full Review

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★☆☆☆☆

“rubbish ”

Written on: 14/08/2014

i needed money for our holiday in October with been off work ill i was short for our final payment,I paid the fee's and waited and waited and waited,I got offered a better loan else where,they have done nothing to help me in getting the loan so I asked for a refund its taken them 3 weeks to put the wheels in motion iv finally got through to them,iv probably spent more phoning them than I'm getting a refund,absolute joke… Read Full Review

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★☆☆☆☆

“COMPLAIN TO FOS...”

Written on: 11/08/2014 by MoneyExpert123 (1 review written)

DO NOT USE THEM!!!! This joke of a company which you will see from all the other hundreds of BAD REVIEWS. How on earth they are still in business baffles me! Like others I had £69 stollen from my account, I phoned for a refund and the girl told me I had to do it on line and it was "simple" - which was another lie. The process is ridiculous. After a week my on line account says I can have a full refund minus the admin fee of £5 if I put in a text code - then I request this code and get a… Read Full Review

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Jenstar0151's Response to MoneyExpert123's Review

Written on: 20/08/2014

Same here!!! No code!! Even wrote to them and called 5 times. Got told to weeks ago refund was sent to my account and today they told me it's still with refund department. The online request just sends me my bloody pass and no code to complete refund request!!!!

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Moneyexpert123's reply to Jenstar0151's Comment

Written on: 20/08/2014

Phone the ombudsman. I was getting no reply from loans direct for about a week when I phoned the financial ombudsman. They take some details over the phone and wrote to loans direct. Two days later I got a text from loans direct saying my full refund has been processed and 2 days later it was back in my bank account.
Give the ombudsman all the details on codes and any lies they've told as they are investigating this company!

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★☆☆☆☆

“Refund”

Written on: 11/08/2014 by Elsiek167 (1 review written)

Very un-professional. They took their money from my account the next day and when I told them that I wanted a refund as I did not realise that the money is for a membership (not sure what that covers if anything)I was informed that they would send me a text with my new password!! 3 days later no text or email and now when called by phone I was cut off having tried all options and still no answer on the phone. I have contacted the Financial Ombudsmen and have made a complaint to them… Read Full Review

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★★☆☆☆

“Misleading information however very helpful r.e refund”

Written on: 07/08/2014 by 178MacDonald (1 review written)

Like most people on here I got blind sided by the description of their services, when I rang around 4 weeks ago to ask for a refund I was told the usual to go onlie blah blah. I found the information online very confusing however I filled out the forms and was about to post them today until I read the feedback on here ! I rang Loansdirect and thankfully a friendly customer service agent answered the phone, I asked if I woud get the full refund and how long it would take, she then informed me… Read Full Review

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★☆☆☆☆

“How To Get Your Fee Back!!”

Written on: 02/08/2014 by 272Pollock (1 review written)

I battled for a short while with both these companies and finally got my fee back (minus £5 admin fee on both accounts). I never visited these websites to register, my details were taken from a third party website including my card details. I thought I was being approved for an actual pay day loan but instead the original website I was on was obviously a third party company, passing on my details to LW and LD. Firstly, LoanWizard and LoansDirect use the same call-centre. So when you call… Read Full Review

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★☆☆☆☆

“I would never recommend loans direct there full of...”

Written on: 24/07/2014 by Leahruby (1 review written)

I would never recommend loans direct there full of lies just take the money even though people are unaware there's a cost until it's to late emailed them get no reply hard to contact and I want my refund they just rip people off so stay away… Read Full Review

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★★☆☆☆

“Took a fee from my bank but getting refunded”

Written on: 24/07/2014 by JayleenMcKnight (1 review written)

They took a membership fee from my account and I don't remember ever having signed but, but I called and they advised on how to get a refund. I followed the process all online and was told that I would get an email and a text message to update me and someone would call me within 24 hours. I was reading on here then about how someone of you had loads of trouble with them and so I emailed to be sure that it was a full refund and it would be done within the 3 days. again I was told I'd get a… Read Full Review

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★☆☆☆☆

“Worst company I've ever dealt with”

Written on: 22/07/2014 by AlishaStone (1 review written)

Where to start..this is a company that preys on desperate and vulnerable people. All it is is a site that allows you to compare potential loan providers, all the info they provide is online for free and other sites such as money saving expert. I fell prey to this comparing of companies and 3 days later £70 had been taken from my current account for the privilege. No way was I wasting anymore money so I emailed them rather than call the premium helpine- they say they will respond within 24… Read Full Review

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★☆☆☆☆

“Pure scumbags”

Written on: 15/07/2014 by Evab467 (1 review written)

Never trust these people they ripped me off for £69 absolute tramps I have been chasing them for 3 months complete liars vile tramps a girl told me merchant holders had my money and I had to go to bank with a code and it would be released the bank actually laughed these people are out to take your money. Jbb… Read Full Review

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Scarlettgreen91's Comment

Written on: 22/07/2014

couldnt agree more! blood sucking parasites

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★☆☆☆☆

“Misleading and Dishonest”

Written on: 11/07/2014 by DarkestD (2 reviews written)

Like many people I have fallen on hard times, so when I received what on the surface appeared to be a reasonable offer from Loans Direct I was happy to proceed with a short-term application on my mobile. The process I went through on my screen took me to a page where I was quoted a monthly repayment for a loan of £500, subject to a processing fee which I was willing to accept. When I accepted the fee I was then taken to a screen which offered me a selection of loans, this did not include the… Read Full Review

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★☆☆☆☆

“STAY AWAY!!!!”

Written on: 10/07/2014 by Miya367 (1 review written)

Words can not explain how much to stay away from this company. How people can work there I do not kno ! I applied for a loan as it had said I had been accepted so I put in my details thinking I was having my loan except there is no loan! I phoned to get a refund I had to go online then send a poxy letter.. They do it to make the process longer so that you forget about having it back.. then they offer you a rubbish refund of 35 quid. I have been in touch with the ombudsman who will now be… Read Full Review

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★☆☆☆☆

“How can I get my money back they are taking £4.95...”

Written on: 09/07/2014 by Munmy64 (1 review written)

How can I get my money back they are taking £4.95 every so often I have never been on there site… Read Full Review

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★☆☆☆☆

“Do Not Rescusitate this Company!!!”

Written on: 09/07/2014 by Fowlerth67 (1 review written)

DO NOT RESUSCITATE Loans Direct UK. You can do this by: 1. Not Applying for Membership OR 2. Applying for a Refund AND 3. DONT use Services. The Company - individual tailoring of loan packages/ broker (Appears to be a kind of gambling/ lottery Un ethical system of Customer Service and Intent) Brokerage Performance - Poor / Unsatisfactory / Misleading /not individual - Individual Customer Focus Borderline Theft/ Misleading/ NonTransparent/Hoax -… Read Full Review

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