Loans Direct Reviews - www.loansdirectuk.net

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Latest Reviews

★☆☆☆☆

“robbing basterds”

Written on: 12/12/2014 by Gibbs43 (1 review written)

Didnt even get a loan off this company but they tried taking money out of my account. Never heard of them till my bank said they have set up a direct debit taking money every month robbing basterds… Read Full Review

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★☆☆☆☆

“NO STARS IF I COULD!!! had £69.99 taken out of my...”

Written on: 08/12/2014 by BAINSTER40 (1 review written)

NO STARS IF I COULD!!! had £69.99 taken out of my account. took me 4 days to get a response and was told would get a refund -£5 within 30 days. its now 40 days and I have send 10 emails a day and no resonse. the phone number every option directs me to email and then hangs up. I have never been able to talk with anyone from them. I notice that on all the review sites they only respond to possitive feedback which TBH the review is put on by them. I have reported them to action fraud and… Read Full Review

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★☆☆☆☆

“Please stay away!!!!!”

Written on: 28/11/2014 by 104Miranda (1 review written)

Guys please do not enter this company  like everyone else my trusting human nature got the better of me and I first got charged 70 and then 190 for activation and then charged 240 and they said these are all refundable. They then charged me asupposedly late fee which I stupidly paid. The last straw was that they wanted 90 and i finally woke up and said no and so they said they would only refund 230.....please check the reviews and do not give your bank details to any one on phone or otherwise… Read Full Review

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★☆☆☆☆

“AN OUTRAGE ”

Written on: 12/11/2014 by shellbells1973 (1 review written)

Does anyone have the contact details for the financial ombudsman? i would really like to contact them, i have had the same problem as everyone else, its appalling these people are still allowed to trade!! 10p i can live with but almost £70??? if i could afford that amount of money to pay someone else to search for a loan for me then i would need one in the first place! its a no brainer really! these people are preying on vunerable people who have little or no money and putting them deeper into… Read Full Review

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Waynehouse's Response to shellbells1973's Review

Written on: 20/11/2014

Ihave been waiting 6 months and still cant get a reply, phone is automated, text i recieve after i claim a refund has no code to enter. This money they took putme over drawn and bank charges, does anyone have a contact number to speak to someone directly?? Its christmas and 70£ wld help

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★☆☆☆☆

“Couldnt be more misleading if they tried!!!”

Written on: 12/11/2014 by cuPugh339 (1 review written)

I was enquiring about a short term loan to get repairs done to my car when I come across these people it stated clearly on the mobile site 10 pence would be taken from my debit card for a credit check and nothing more, I had no issues with that my fault for not reading the small print but as it said only 10 pence will be taken I wasn't worried then before I could blink 69.75 was taken from my account which screwd me big time had to miss a payment on my car insurance because of them. I tried… Read Full Review

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Shellbells1973's Comment

Written on: 12/11/2014

Hi There cuPugh339 i have had the same trouble, i emailed them as when i tried to call them there is no actual option to be put through to an advisor AT ALL! its either email there support email or send a message, the message system does not send by the way, i have tried it on 3 seperate PC's and a tablet and it jut freezes when you click submit! the website tells you that you can apply for a refund online but when i tried to log-in surprise surprise it does not recognise my log-in details! (which i know are correct, i use the same one for everything!) when i try to change my password this also freezes, the robbing so and so's made it very simple to take my money though, i have had no response from my email, i did not mention the financial ombudsman but i did say i would be complaining to the FCA if i do not receive a refund, this clearly has not worked, can i possibly ask for a copy or draft of the letter you sumitted to them as this clearly worked for you and i am getting no where! :( many thanks in advance

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Cloud1989's Comment

Written on: 12/11/2014

i had the same issue aswell i was lucky enough to find the page i originally used to signup in my phones history the one that says the loan amount and press continue from there it logged me in then i changed password and then i was able to apply on the website .

heres a copy of the email i sent which they suddenly replied to .

Hello
I have now sent several emails now regarding a refund that i am rightfully owed .

ive been in touch with the financial ombudsman by reccomendation by my solicitor and they say if i have not received a refund within 30 days to call them back and they will investigate the matter further

I find it very distressing that i am unable to contact anybody from your company .

there reply

Hi,
Thanks for your E-mail.
I can confirm your refund of £64.75 has been processed and the funds can take between 1-7 working days to appear in your account.
If there is anything i can help with in future, please don't hesitate to get back in touch.
Kind Regards
Loans Direct
Customer Services


hope it helps

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★☆☆☆☆

“Rip off”

Written on: 06/11/2014 by Gabriellar33 (1 review written)

I fell for the tricksters and they ring fenced nearly £70, called Barclays and they said contact the company and they cancelled my debit card. Like everyone else, I tried e-mailing them, phoning them and wrote a letter to them every day. Yesterday the money went back into my account and then I had a couple of e--mails back saying different things but at least I got my money back. So may people are being shafted by them and yet they continue to do what they're doing, if it was a one off and a… Read Full Review

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Luckenzo28's Comment

Written on: 21/11/2014

how did were you able to get a refund?

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Luckenzo28's Comment

Written on: 21/11/2014

how did u get the money back?

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★☆☆☆☆

“rip off”

Written on: 05/11/2014 by JoliePratt430 (1 review written)

just had the exact same thing happen to me wish i had read the review before i applied.I am not happy about how they go about things, i wanted a loan of £100 and the loan i applied for said there was no hidden charges, the only thing i had to pay was the interest at the end of the month with the £100 -- the loan with interest which would be £125 in total. plus 10p for bank verification Then at the end of filling all the forms in, SURPRISE SURPRISE they CHARGE ME £69.75P AND TOOK IT OUT MY… Read Full Review

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Joannacreighton's Comment

Written on: 22/11/2014

I know they have done it to me

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★☆☆☆☆

“Rip off merchants ”

Written on: 04/11/2014 by Craig85ch (1 review written)

Do not use this company or put any of your details into there system, there site said to put in card details for a 10p verification payment. After this I looked at the t&c's and it said there was a £69.99 membership fee so I did not accept the terms and canceled the action. Went to the cash machine the next day to find I was overdrawn and they had taken the £69.99, left me with no cash for petrol for work so lost 2 days wages plus incurred bank charges. No point calling there number no option… Read Full Review

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★☆☆☆☆

“£69.75 taken from my bank account by this...”

Written on: 04/11/2014 by pkMacDonald55 (1 review written)

£69.75 taken from my bank account by this company,Loans Direct. A further £68.99 debited from my bank account from a WWW.MAGICFI,NANCE.CO.UK,whom I have never heard of before.Now,I gave my bank account details to this company only,and in good faith.This is unbelievable,these deductions have caused my to go overdrawn,which is going to cost me even more money in fees and charges.I never signed up to,or agreed to this nonsense.Also,I have been bombarded with nuisance phone calls and text… Read Full Review

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★☆☆☆☆

“Bunch of muppets”

Written on: 01/11/2014 by Theghost (1 review written)

After looking for loans online I got redirected to this site. They managed to get the £69.75 out of my account without my consent. I have made several attempts to contact only to be given the run around by their useless automated phone line. Bunch of robbing pigs. I am in disbelief as to how this company is still running should of been shut down already! I have since been in in contact with the FSO today who have been more then helpful and are very aware of this company. I still await my… Read Full Review

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Truskavka's Response to Theghost's Review

Written on: 13/11/2014

They are too to get the 68.99 lut of my account without my consent. I dont know what I can do?Where i can will write

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★☆☆☆☆

“Terrible”

Written on: 30/10/2014 by koCurran325 (1 review written)

I had the exact same problem as everyone else, i rang up the financial ombudsman and they told me they would write a letter and should get my money back in maximum 8 weeks, anyway a day later ive got a text telling me i should be getting my refund in the next 5-7 days. So everyone i suggest ringing ombudsman first!… Read Full Review

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Mandilou42's Comment

Written on: 04/11/2014

Many Thanks for your help, I rang the Financial Ombudsman after reading your review, so angry with these idiots at Loans Direct! Am waiting to hear from FO, hopefully won't be too long. Thanks again

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★☆☆☆☆

“robbing company stay clear!!!”

Written on: 29/10/2014 by Hollandzi299 (1 review written)

We were redirected to this company from another but did not realise. It asked for.our debit card details to check our bank and then on next page said they were charging us but not straight away! They took my last 70 out my account we have cancelled and requested a refund and 16 days later still don't have a refund!! We were able to talk to someone at start of the process and have been told 4 different things now it's just an email address and automated service. Has anyone else had this and how… Read Full Review

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Nic66's Comment

Written on: 29/10/2014

I had the same problem, you will have to keep e-mailing them and submitting messages via their web site, threaten them with legal action and tell them you have complained to the FOS also I told them I was contacting media companies and consumer watchdog programmes, use every possible legal excuse you can and they will soon cough up within 10 mins of me sending my last e-mail with these threats they e-mailed me to say my refund was being processed,

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★☆☆☆☆

“I can't even get through to this mob to get a refund....”

Written on: 28/10/2014 by jbobing (1 review written)

I can't even get through to this mob to get a refund. I keep getting a list of options but not getting to speak to anyone. I am so angry. Can anyone shed any light?… Read Full Review

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★☆☆☆☆

“this company took £69.75 from my bank account this...”

Written on: 23/10/2014 by 422Grace (1 review written)

this company took £69.75 from my bank account this morning it has left me with nothing to live on for a week i have emailed them and tried to ring with no avail i will keep on trying i have been in touch with bank and they say i am entitled to a full refund will keep you informed of what happens… Read Full Review

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Shannensmith's Comment

Written on: 27/10/2014

What did you say to your bank be ahse the same thing has happened to me

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Kaz1926's Comment

Written on: 27/10/2014

i told the bank what had happened did not know they were brokers but to make matters worse they have passed my details on to third parties and another £63.99 has been taken i have been given the £63.99 back and loan direct are putting the money back into my account in 1-7 days the bank says i am entitled to it all back they have closed my bank account to stop other companies trying to take money i got a new card this morning if i coudlnt get it back the bank were going to do a chargeback for me

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Nic66's Comment

Written on: 28/10/2014

I have finally had confirmation from this appalling company that I am getting my refund, this is after I sent more than 30 e-mails and messages, it was only after I threatened them with my soliicitor that it was finally resolved, do not go near these people, persevere and tell them you are taking legal action, they will soon cough up

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★☆☆☆☆

“Thieves ”

Written on: 19/10/2014 by McDonald1962 (1 review written)

Like everyone else I've been robbed by these filthy scumbags,they should be closed down they are operating under deception they are taking money out of peoples accounts when clearly they have been told to cancel any so called membership this is theft! Don't deal with these vermin!… Read Full Review

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★☆☆☆☆

“Fraudulent”

Written on: 11/10/2014 by ShellBell81 (1 review written)

I went online to apply for a loan somehow landed up on Loans Direct where I was then tricked in thinking I was dealing directly with loan lender thus I enteredy details including bank details where then another page appeared saying there will be a 10 p charge to validate your account to which I happily agreed. After a couple mintues I was then directed to a page that then mentioned they ate brokers and that they have taken out £69 out of account!! I automatically tried to cancel this but it… Read Full Review

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Stephsteph2014's Response to ShellBell81's Review

Written on: 23/10/2014

Did you ever receive your refund

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Samanyemba's reply to Stephsteph2014's Comment

Written on: 23/10/2014

I haven't received my refund

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Jamesmcc1990's Response to ShellBell81's Review

Written on: 23/10/2014

How did you contact them? I keep ringing an getting stuck on an automated loop

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★☆☆☆☆

“RUDE AN UNPROFESSIONAL”

Written on: 11/09/2014 by Culleneg239 (1 review written)

Was making an enquiry in to a loan without knowing apparantly signed up to a membership. Considering i signed up to a membership, i recieved no confirmation of any log in details or contact of any sort. When i went to get some petrol and my card was declined even though my tax credits had just been paid in. These sharks had decided to take just short of 70.00 out of my account. I then had to phone my bank to see the pending payments and find out who had done it. After spending 35 minutes on… Read Full Review

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★☆☆☆☆

“someone should stop these”

Written on: 22/08/2014 by hoHayes162 (1 review written)

They decided to take £69 out of my account. I only get lil money and as a result of their theft, I couldn't buy groceries or pay for my token electric that I budgeted for. It's horrible. Luckily, they agreed to refund me but still decided to keep £5. On a positive note, top marks for the girls on customer service for being so helpful… Read Full Review

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Ja1990's Comment

Written on: 22/10/2014

What number did you ring to sort a refund? Everything is automated when I ring

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Cad3061's Comment

Written on: 22/10/2014

Have you had any luck? I'm having the same problem and it's stressing me out a lot.

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Ja1990's Comment

Written on: 22/10/2014

What number did you ring to sort a refund? Everything is automated when I ring

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3In1's Comment

Written on: 22/10/2014

It was a while back but I I just called their ordinary number. The one that begins with 0844. They later gave me a normal landline number incase their were problems with my refund but, didn't have to use it. I don't have it to hand.

Just use the normal number and don't let them fob you off. Those people are pure evil. Tell them, you'll get the financial ombudsman to give them a ring. Good luck

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★☆☆☆☆

“Don't use them they rubbish”

Written on: 20/08/2014 by KamronShoemaker (1 review written)

They took £69.75 from my account when it said nothing would be debited within 62 day they took it start away and I still not got a loan… Read Full Review

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★☆☆☆☆

“A bunch of C U Next Tuesdays”

Written on: 17/08/2014 by Agustin54 (1 review written)

these guys stole money after I has cancelled after explicely telling me I had been removed… Read Full Review

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