Loans Direct Reviews - www.loansdirectuk.net

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★★★☆☆
2.6 / 5
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Latest Reviews

★☆☆☆☆

“Misleading and Dishonest”

Written on: 11/07/2014 by DarkestD (2 reviews written)

Like many people I have fallen on hard times, so when I received what on the surface appeared to be a reasonable offer from Loans Direct I was happy to proceed with a short-term application on my mobile. The process I went through on my screen took me to a page where I was quoted a monthly repayment for a loan of £500, subject to a processing fee which I was willing to accept. When I accepted the fee I was then taken to a screen which offered me a selection of loans, this did not include the… Read Full Review

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★☆☆☆☆

“STAY AWAY!!!!”

Written on: 10/07/2014 by Miya367 (1 review written)

Words can not explain how much to stay away from this company. How people can work there I do not kno ! I applied for a loan as it had said I had been accepted so I put in my details thinking I was having my loan except there is no loan! I phoned to get a refund I had to go online then send a poxy letter.. They do it to make the process longer so that you forget about having it back.. then they offer you a rubbish refund of 35 quid. I have been in touch with the ombudsman who will now be… Read Full Review

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★☆☆☆☆

“How can I get my money back they are taking £4.95...”

Written on: 09/07/2014 by Munmy64 (1 review written)

How can I get my money back they are taking £4.95 every so often I have never been on there site… Read Full Review

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★☆☆☆☆

“Do Not Rescusitate this Company!!!”

Written on: 09/07/2014 by Fowlerth67 (1 review written)

DO NOT RESUSCITATE Loans Direct UK. You can do this by: 1. Not Applying for Membership OR 2. Applying for a Refund AND 3. DONT use Services. The Company - individual tailoring of loan packages/ broker (Appears to be a kind of gambling/ lottery Un ethical system of Customer Service and Intent) Brokerage Performance - Poor / Unsatisfactory / Misleading /not individual - Individual Customer Focus Borderline Theft/ Misleading/ NonTransparent/Hoax -… Read Full Review

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★☆☆☆☆

“do not use they rip off you out of money”

Written on: 08/07/2014 by nickwebster (1 review written)

if you make the mistake of apply for a loan with these please dont they will charge you 69.75.if you ask for a refund they will only give you £45.36 back. what a rip off company!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Money was taken without full knowledge and then was...”

Written on: 08/07/2014 by Giulianac408 (1 review written)

Money was taken without full knowledge and then was refused a full refund even though no service had been received. To date it has taken over a month to even be offered a partial (and wholly ludicrous) refund. If anyone know if these issues can be taken though criminal proceedings then please advise… Read Full Review

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★☆☆☆☆

“I was looking for a loan, entered details as soon as...”

Written on: 07/07/2014 by Williamsft234 (1 review written)

I was looking for a loan, entered details as soon as fee came up clicked of site, next think they have debited my account without permission this is not legal, still waiting in refund if not received they will be reported to FCA, even had cheek to say they will be charging £5 admin fee don't use them !!!… Read Full Review

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★☆☆☆☆

“thieves, robbers just after your money ”

Written on: 01/07/2014 by tman5457 (1 review written)

Do not!, trust me on this! Go without you are better off. Once they take your money its hard to get it back and that if you get it back. this company is out to rob you off your money even if you ain't got nothing. I fell for the trap of a guarantee loan which i didn't get. the refund process just shows how much they wana keep hold of your money. Its been 3 weeks and I've yet to get my money back. You have to ring them first, then go online to request a refund and wait for their response… Read Full Review

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★★★★☆

“another great loan company”

Written on: 30/06/2014 by leannephilbey (3 reviews written)

Loans Direct UK are another fantastic loan company... i have used before and repaid now, but all was good and clear… Read Full Review

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★☆☆☆☆

“Don't enter bank details! ”

Written on: 29/06/2014 by 131Hawkins (1 review written)

They are not direct. They refer possible lenders. I only got high interest payday loans recommendations and spam calls. THEY WILL DEDUCT £65 FROM YOUR BANK ACCOUNT INSTANTLY AND WILL TAKE SNAIL MAIL AND WEEKS TO RECOVER ONLY £40 OF THAT. I NEVER FELT SO EXPLOITED. It takes a few days for the letter to get there and now they want me to wait 5-7 days to receive the refund. They took them seconds to get my money and weeks to give only part of it back. They should have made it clear that they… Read Full Review

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★★★★★

“wowza - what a company”

Written on: 26/06/2014

im so surprised about other complaints ive read on here. they found a lender too suit me great and i had the loan into my account within hours. they do take a membership fee which was stated online.i got the loan and managed to get my dream trip to Fiji all paid for within hours. recommend to a Friend...... if i had any… Read Full Review

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★☆☆☆☆

“Disgusting”

Written on: 26/06/2014 by RD1967 (1 review written)

This organisation should be investigated and reported. I cancelled my "membership" which I didnt even realise I had signed upto the very next day. I emailed them as well as spoke to them and they confirmed that my "account" was now closed and no monies would be debited. My bank rang me 4 weeks later to say that this company had attempted to debit my account for 4 consecutive days. So I rang Loans Direct and they said that they hadnt. So my bank just randomly made this up did they? I have… Read Full Review

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★☆☆☆☆

“Customer Support”

Written on: 26/06/2014 by Brett347 (1 review written)

I have found the support from Loans Direct UK awful. I have tried since 10/06/2014 to contact their customer support to cancel a membership that I do not want, its now 24/06/2014 and I've had no response. The contact number they display is just as useless as they're always experiencing high call volumes! They constantly send you text messages saying you've been approved and to log in but I don't even have any log in details to access an account so not very happy about them taking money for a… Read Full Review

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★★★★☆

“I am SATISFIED with Loans Direct UK”

Written on: 24/06/2014 by phayjones111 (5 reviews written)

What would make loans direct uk a 5 STAR LOANS COMPANY is more clearer details of WHAT THE UPFRONT FEE covers... HOWEVER, i paid the fee, got a loan and have been supported very well so i am more than satisfied with loans direct uk… Read Full Review

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★★★★☆

“join their membership and the loans come through ”

Written on: 23/06/2014 by jasonrichards (4 reviews written)

I was a bit surprised when i saw that £54 had been taken from my account so i called the customer service team and was told that i joined the program to access a list of lenders. when i checked i had more than 10 different loan companies offering me a loan so i took the one that had the cheapest repayment rates and the funds were in my account the next day. its really quite a good service… Read Full Review

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★☆☆☆☆

“Anyone who is having problems getting a refund from...”

Written on: 19/06/2014 by Gustafson41 (1 review written)

Anyone who is having problems getting a refund from loans direct contact the financial ombudsman and they will get your money back within 3 working days, more people need to complain as it is impossible to get a refund without the ombudsman… Read Full Review

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★☆☆☆☆

“Avoid at all costs..!!”

Written on: 14/06/2014 by GloriaMorrison (1 review written)

The conduct of this company is absolutely scandalous..!! Their web-site is worded in such a way as to encourage the belief that they're a direct loan provider. In fact, all you get for your 'membership' is a list of loan providers and services all of whose details are readily available on-line for free..!! What's worse, I've had a further £67.88 removed from my account from n company called My Loan Now who I've never heard of and I've never provided my debit card details to. It would seem… Read Full Review

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★☆☆☆☆

“RIP OFF MERCHANTS”

Written on: 12/06/2014 by BradySchofield417 (1 review written)

I have had £69.95 taken from my bank by this company and I have never even applied for a loan with them or became a member. After alot of harshly worded emails - none were replied to, and a few heated phone calls I was then told I had to write to them to request a refund. After doing this, I got an SMS from them saying they had a n update on my account for me regarding my refund. They have offered me £34.99 as a refund!!!! Their reasons?? "We have authorised a refund of £34.99 for you… Read Full Review

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★☆☆☆☆

“This company are very bad news report to the FSA”

Written on: 12/06/2014

This company are quick enough to take the so called membership fee out of your bank but not so quick to pay it back I am still fighting to get it back because I realised what 'rip- off' merchants they are too late I'd filled out the form. I certainly will change my bank account details after I have received the refund!!… Read Full Review

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★☆☆☆☆

“Dont deal with these people...they have given my debit...”

Written on: 07/06/2014 by djfreight (2 reviews written)

Dont deal with these people...they have given my debit card details to third parties that Have overnight taken over £400. Not even herd of these cow boys....STAY AWAY… Read Full Review

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