H&T Pawnbrokers Reviews - www.handtpawnbrokers.co.uk

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★★★★★
4.7 / 5
108
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Latest Reviews

★★★★★

“good shoppig experience”

Written on: 27/08/2015

my husband lost a ring and was looking for a replacement the assistant was brilliant she found one almost the same which fits perfect we have sold some gold items in the past and got a good price the staff in our shop at sutton in ashfield couldnt be better they are very friendly and helpfull making it a good shopping experience i… Read Full Review

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★★☆☆☆

“Rude and unhelpful”

Written on: 12/08/2015

I went into the Bromley branch recently and was served (If you call it that) by the Manager. Never before had I been looked down upon like I was when I went it there. I felt like I wasn't good enough and the tone of her voice was one of a un compassionate person and the general attitude of her made me feel unwelcome. I was so upset as I was in a difficult time and your advert said that I could get money for my unwanted gold. I did try to complain to there head office but was never contacted by… Read Full Review

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Handtpawnbrokerscs's Comment

Written on: 13/08/2015

Thank you for taking the time to tell us about the experience you had at our Bromley store.

We work hard to ensure our customers experience a professional and friendly service. So we would like to find out more about your experience as our Bromley store has scored highly in previous customer service surveys. We would greatly appreciate it if you could contact us to discuss your experience further. Please email us or call our Freephone number (between 9am-5.30pm).

Thank you again for your feedback and we look forward to hearing from you.

H&T Pawnbrokers

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★★★★★

“Stockton Branch”

Written on: 10/08/2015 by kassiCH (1 review written)

Went into the Stockton branch a few days ago and the service I received was excellent; friendly and pleasant staff, lovely atmosphere and generous amount for both my buy back and the items I sold. Would definitely recommend them to friends… Read Full Review

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★★★★★

“helpful generous people save me from being short of cash”

Written on: 07/08/2015 by Alessandro42 (1 review written)

the staff at handt pawnbrokers made me feel so comfortable dealing with them that i lost all feelings of embarrassment about being short of money and having to use the wonderful service that they offer keep it up you saved my sanity by being so kind and thoughtful and not making me feel like a sponger… Read Full Review

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★☆☆☆☆

“Not A People Person”

Written on: 03/08/2015 by Nicholsonlb205 (1 review written)

I went into the bromley branch recently and I am disappointed with the way I was treated by the Manager. The tone of her voice and the way she spoke to me was a lot to be desired. If H&T are putting managers with that attitude to run stores than I will take my business elsewhere… Read Full Review

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Htpawnbrokers's Comment

Written on: 04/08/2015

Thank you for taking the time to tell us about your experience at our Bromley store. We are sorry that your recent visit did not meet your expectations. Providing our customers with a professional and friendly service is very important to us, and our Bromley store has scored highly in previous customer service surveys. We would appreciate it if you could contact us to discuss your experience so we can make sure it does not happen again. Thanks for your feedback.

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★★★★★

“Review of H&T Pawnbrokers ”

Written on: 28/07/2015 by JoyceWard (1 review written)

I was served by the person I dealt with at the bolton store she was very helpful and considerate.I was buying a surprise ring for my husband on our 50th wedding anniversary… Read Full Review

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★★★★★

“Currency exchange”

Written on: 17/07/2015 by june1098 (2 reviews written)

just back yet again from Almondvale Livingston branch,staff there are brilliant,very friendly,courteous and always try and either match or beat there competitors ,would not go anywhere else… Read Full Review

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★★★★★

“Excenlent customers services most definitetly use again ”

Written on: 08/07/2015 by Stout166 (1 review written)

The lady couldn't help me enough. I would recommend this service to any of my family and friends really satisfied would most definitely use this service again anytime in the future. so happy with your service I appreciate your help there is nothing bad about this service I can say there is wrong with the service is perfect I would completely recommend this service to anyone much appreciated because it was so quick and convenient and much a big thanks for the services help they have given they… Read Full Review

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★★★★★

“Amazing value and incredible service”

Written on: 29/06/2015 by cah53 (1 review written)

I cannot speak highly enough of the fantastic service and value for money I received from H&T Liverpool One. The young lady that looked after me ,Sinead,was an absolute pleasure to do business with. Friendly and professional with excellent product knowledge . She was intuitive, instinctive and she won my confidence and trust very quickly. This was the first time I've bought from a pawnbroker but it won't be the last .I am delighted with my purchase and with my entire buying experience. You… Read Full Review

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★★★★★

“cheapest easiest smartest ”

Written on: 26/06/2015 by Maliyahc230 (1 review written)

1 of the best pawnbrokers in the UK customer service was top was so easy and quick and helpful… Read Full Review

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★★★★★

“Great ”

Written on: 17/06/2015 by 332Freeman (1 review written)

When I went to the H&T pawnbrokers in Colchester I stoke to a lovely man called Joseph I was seen and treated with really kind people when leaving I was told to give a review and would recive £250 pounds which sounds great my unique reference number is 6918-0906-PU-007348 so I hope I win as the money would come in handy for my kids as I'm a single mum whom would be so great full in wish my self luck my name is Charlene Riley 26 magdalene close IP2 9ux… Read Full Review

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★★★★★

“Amazing staff”

Written on: 29/05/2015 by niceperson (1 review written)

Its been my first visit. I was surprised by welcomed gentlmen who explain me everything in details. We had nice chat and I was so happy when left the shop. How amazing people there. Will go there soon again. Like to thank to them. … Read Full Review

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★★★★★

“theyve been very helpful and explain things to me properly”

Written on: 26/05/2015 by GlennJenkins399 (1 review written)

No everything was fine I don't have any problems ,anything bad to say about the company, very helpful .i highly recommend them to everyone… Read Full Review

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★★★★★

“sold my gold”

Written on: 17/05/2015

The lady i delt with was fantastic. efficient and very friendly and polite..Thankyou preston store… Read Full Review

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★★★★★

“Best in town”

Written on: 06/05/2015 by Thomaslw135 (1 review written)

I am a long term customer and over all service and value for price is 99.9% and I always recommend to family and friends… Read Full Review

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★★★★☆

“FIXED SUM LOAN”

Written on: 17/04/2015 by Rafferty36 (1 review written)

I HAVE BEEN DOING BUSINESS WITH WALTHAMSTOW H&T FOR MORE THAN 7 YEARS, THERE ARE COUPLE OF THEM I WOULDNT LIKE TO GO, BUT OTHERS ALL VERY KIND AND ASSIST WITHIN THEIR AUTHORITY. I WAS ROBBED ONCE HOWEVER I WAS ASSISTED TO GET SOME INFORMATION ABOUT MY JEWELLERY SO THAT I COULD COMPLAINT TO POLICE. ALSO MONTHLY THEY GIVE ME QUOTE SO WHAT I COULD EXPECT FOR THE FUTURE. … Read Full Review

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★★★★★

“Customer Service”

Written on: 13/04/2015

When I visited my local H&T store today, I was greeted with a warm welcome an smile, the assistant was very helpful, informative and polite, she dealt with my requests efficiently and I walked out completely satisfied, WELL DONE TO YOUR STAFF… Read Full Review

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Caasho's Comment

Written on: 18/04/2015

I have been your store and I have been sold my ring to .you really nice

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★★★★★

“H&t pawnbrokers sevices”

Written on: 07/04/2015 by Upton1955 (1 review written)

The services was brilliant whenever I shop at H&T pawnbrokers the staff are really polite and we can have a bit of a joke out of the blue and I really do recommend that other people to shop there. There was nothing that I actually did not like about the store my opinion I think everything was perfect and up to my standards… Read Full Review

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★★★★★

“exceptional service and freindly staff”

Written on: 02/04/2015 by TitusBowen444 (1 review written)

Very friendly staff in the Stirling branch . Great service shop was spotless fast efficient freindly staff would recommend this service to freinds and family. Best cash loan service available on the high street… Read Full Review

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★★★★★

“excellent service and so helpful”

Written on: 26/03/2015 by Kenz (1 review written)

Thanku to the person I dealt with for your helpful advice and knowledge about the ring I bought 2 wks ago. I love wearing the emerald ring. You were so patient with me while i decided which one i wanted, your sizing knowledge was excellent. Sorry I mislaid my receipt to get details about website! I will certainly be coming to see you again when I want another ring or exchange/sell any gold I have, I have/will recommend to friends too… Read Full Review

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