Visa Passport Pro Reviews - www.visapassportpro.com

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★★★★★
4.6 / 5
From 9 reviews
92% of users recommend this
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★★★★☆

“One day service was excellent!”

Written on: 22/03/2014 by Jaylene116 (1 review written)

I used this company to obtain a passport in 24 hours. I called on Friday morning, and my passport was in my hand by Tuesday. The only reason I gave four stars instead of five is because my case manager was gone on the day I was trying to check the status of my documents, and I had to call the main line several times to speak with another representative. I would recommend this company, they worked a miracle by getting me a passport so quickly. Just remember to follow their instructions EXACTLY… Read Full Review

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★★★★☆

“Do exactly what they say. But not the most polite!!!”

Written on: 19/06/2013

To make it short and sweet! 1) Emails were (Case Manager pointed this out himself) confusing and deceptive on purpose to make sure you called them. 2) Emails online chat were always very short worded and lacking punctuation and business grammar entirely at times. 3) They do exactly what they say and no more. They hand deliver your items to the Department of State. Thats it! 4)If you need service or "updated status" other than tracking numbers provided by the shipping companies. There is no… Read Full Review

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★★★★☆

“Excellent Customer Service”

Written on: 06/06/2013

Visa Passport Pro was most helpful in securing a passport in an emergency situation. Their case managers walked me through step by step and remained available with any questions I had… Read Full Review

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★★★★☆

“Almost perfect”

Written on: 03/06/2013 by NewbieTraveler (1 review written)

Instructions were clear, and they answered my questions to make sure I sent in the appropriate paperwork. Delivery was faster than expected, I only requested the 10-15 day processing,and setting the whole thing up took very little time on my part. I sent an email asking them to confirm that all the paperwork I sent in was acceptable (I assumed they would check it all before submitting it to he Brazilian consulate) it took them two days to respond and all they said was that it was before my… Read Full Review

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★★★★☆

“Went here twice in the last seven years. Good stuff!”

Written on: 25/05/2013

I had ordered my passport from these cats twice. They are the real deal. If I were you, I'd put yourself in touch with them and get it expedited! They are a hard competitor with RushMyPassport dot com, but they actually come through professionally. It was delivered a day and a half earlier than expected. The only thing that prevented me from rendering an all-5-star review is that my case manager didn't tell me via email that my passport had arrived until the next day (lol). But since I… Read Full Review

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★★★★☆

“Would Use Them Again”

Written on: 26/03/2013

Needed visas on short notice for my wife and me to go to Brazil. Had a good experience with a very short turn around time. Only down side is the price seems a little steep, but then the company produced and got us what we needed in the time we needed them. The case manager and the company were responsive from beginning to end, both via email and phone. Would recommend their service and will use them again. A satisfied customer… Read Full Review

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★★★★☆

“Service As Promised”

Written on: 23/02/2013 by atmak (1 review written)

Needed a passport in a hurry--and got it. Make sure you ask questions and understand the answers. And follow the explicit directions. Communication was a little spotty, but I stayed in touch and they got the job done. Recommended service… Read Full Review

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★★★★☆

“Adding pages to passport”

Written on: 15/01/2013

Passport Pro professionals are very courteous and kind. It took one week after sending our passports to have them returned with new pages. I did find your web site quite hard to work through and it was not clear to me at first that there would be a separate payment made to the State Department. I am a frequent internet user, so do not usually get confused over these kinds of web sites; thusyou might think about how your directions could be made crystal clear. Thanks you for your prompt and… Read Full Review

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★★★★☆

“Very helpful”

Written on: 16/12/2012

I received my passport and for that I am very grateful. Most everything went well and Vince was very nice. My only complaint was that I didn't get a call back in what I thought was a timely manner. I needed the service so can't complain but I think it was very expensive. Thank you again for your help… Read Full Review

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