Visa Passport Pro Reviews - www.visapassportpro.com

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★★★★★
4.6 / 5
92% of users recommend this
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★★★★☆

“Went here twice in the last seven years. Good stuff!”

Written on: 25/05/2013

I had ordered my passport from these cats twice. They are the real deal. If I were you, I'd put yourself in touch with them and get it expedited! They are a hard competitor with RushMyPassport dot com, but they actually come through professionally. It was delivered a day and a half earlier than expected. The only thing that prevented me from rendering an all-5-star review is that my case manager didn't tell me via email that my passport had arrived until the next day (lol). But since I… Read Full Review

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★★★★★

“Fast services!”

Written on: 12/05/2013 by Sissiduan (1 review written)

I'm very impressed their fast service. I can get my traval visa for 3 days. It is helping me make my trip on time! Highly recommend!A+++++… Read Full Review

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★★★★★

“My Visa processed FAST!”

Written on: 23/04/2013

I had to get a visa for Brazil for an upcoming trip and no one I talked to except VisaPassportPro told me they could do it in the time frame I needed. My account manager over there walked me through the entire process and kept in constant contact. Highly recommended!!!… Read Full Review

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★★★★★

“Needed Emergency Passport”

Written on: 11/04/2013 by ddressler (1 review written)

We were to leave for Dubai on Sunday only to find that our passports were missing on Tuesday. Visa Passports walked me carefully through the entire process. Today is Thursday and we have our passports. Friendly, thorough, and professional services. Thanks Visa Passport… Read Full Review

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★★★★★

“Kindness, efficiency”

Written on: 26/03/2013

Pretty efficient service and people was very kind. I would recommend the service to other people… Read Full Review

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★★★★☆

“Would Use Them Again”

Written on: 26/03/2013

Needed visas on short notice for my wife and me to go to Brazil. Had a good experience with a very short turn around time. Only down side is the price seems a little steep, but then the company produced and got us what we needed in the time we needed them. The case manager and the company were responsive from beginning to end, both via email and phone. Would recommend their service and will use them again. A satisfied customer… Read Full Review

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★★★★★

“ Viva la Mexico!”

Written on: 25/03/2013

Thanks to everyone at your company who worked like a speeding locomotive to procure for me a new passport. After planning our trip to Cabo San Lucas, I discovered my passport had expired. We were flying out in 2 weeks. Panic set in, but y'all acted so promptly, I received my new passport in 3 business days! We were able to keep all our travel plans, and enjoyed a much needed vacation from the snow in Montana to the sunshine and surf in Cabo!… Read Full Review

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★★★★★

“EXCELLENT SERVICE AND JOB DONE! ”

Written on: 24/03/2013 by Kenjy89 (1 review written)

With having a little over a week and a half before my trip to brazil I turned to Adam K. And team and they pulled through with a day to spare. Excellent service, communication and patience. Cannot say enough praises about them. THANK YOU! I am recommending to everybody I know and will turn to them for all my visa/passport needs. PS. Writing this review as I wait to board the plane! Thank you again!… Read Full Review

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★★★★★

“ABSOLUTELY THE BEST”

Written on: 19/03/2013 by EnjoyLife07 (1 review written)

I must give Visa Passport Pro and my wonderful case manager Matt L. the highest praise. I am in the process of going to Jamaica and my previous passport expired and I needed one rather quick. I must admit that I was a little hesitant about the service...it seems to easy and too good to be true, not to mention how excited I was about my trip. The process from beginning to end was so professional and Matt was always there with any questions that I had and even suggestions. I have told friends… Read Full Review

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★★☆☆☆

“Poor customer advice - extremely poor communications”

Written on: 16/03/2013

I used Visa Passport Pro expidited service to get a VISA for travel to Nigeria on an expidited basis. I found that it was extremely difficult to get support from their customer service advocates confirming the details of what was required. They failed failed to return my calls or respond to my emails. This caused a delay in the expiditing process. Once I did confirm with an advocate I was told under no uncertian terms that this should be done within 2 days and I should receive my passport and… Read Full Review

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Travelstudent's Comment

Written on: 17/04/2013

I am experiencing a similar situation. Very disappointing customer service. I'm on the west coast, and the fact that their office closes at 2:00 my time, makes it very difficult to get in touch, and get anything done before I can no longer contact my case manager. (Not that I have been able to contact him anyway for the past two days.) I am getting more and more nervous as time goes on and my departure date gets closer. I don't know if this service is worth as much as it costs, but I already paid...so let's hope they pull through!

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★★★★★

“Saved my trip”

Written on: 01/03/2013

I was a little nervous about the service, I didn't know how it worked. But within two days I had my passport back and I didn't miss my trip… Read Full Review

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★★★★★

“Better than promised”

Written on: 01/03/2013

I was skeptical but hopeful when I turned to Visa Passport Pro to help me get a visa for a mission trip that everyone told me would be impossible to get in time. They promised me that they could get me a visa just barely within the five day period I needed it. Not only did they do what they said they would but they exceeded my expectations and I had a visa in less than 48 hours. They were professional and helpful and did what they promised at every step of the process. Thank you VPP. You saved… Read Full Review

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★★★★★

“Passport Expediting Done On Time”

Written on: 28/02/2013

Thanks to this company, Visa Passport Pro - I was able to get my passport renewed in time to make my trip. They were professional and available on the phone when I had questions and I received my passport exactly when they told me I would. I would use them again and recommend them to others… Read Full Review

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★★★★☆

“Service As Promised”

Written on: 23/02/2013 by atmak (1 review written)

Needed a passport in a hurry--and got it. Make sure you ask questions and understand the answers. And follow the explicit directions. Communication was a little spotty, but I stayed in touch and they got the job done. Recommended service… Read Full Review

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★★★★★

“Made my wife happy!”

Written on: 22/02/2013 by Shelman2 (1 review written)

My wife and I were getting ready for our first cruise together and I didn't have a passport. My wife was a little worried and wanted to see if we could get it quicker. I searched online and found this company and we decided to give it a try. They were very helpful and really fast and told us exactly what to expect. I would recommend anyone to use these guys!… Read Full Review

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★★★★★

“visa application”

Written on: 20/02/2013

Vice was fantastic - followed up on my application daily and made sure that my visa was in my hands as soon as possible! He is a great agent! Renee Rempert… Read Full Review

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★★★★★

“Best customer service I have ever recieved ”

Written on: 14/02/2013

I called Visa Passport Pro to help renew my passport because I had a last minute family emergency overseas and needed to get my passport in 3 days. When I called in and spoke with the customer service girl, she was extremely courteous and helped to get all my paperwork processed and my passport sent directly to me in no time. I was overwhelmed by how fast and how friendly their employees are. Without hesitation, I would recommend Visa Passport Pro to any and all of my friends. In fact, two of… Read Full Review

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★★★★★

“Good Service”

Written on: 14/02/2013 by jimjimbo (1 review written)

Thanks you Visa Passport Pro for helping me get my kids passports. Was planning on a trip to Canada and found out at the last minute that passports were needed for my 11 and 13 year old. Found these guys and they got it done really fast! I didn't have to miss any work and it was as smooth as could be! Definitely would use and recommend them again!… Read Full Review

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★★★★★

“quick and easy”

Written on: 31/01/2013 by oomwar (1 review written)

the staff was professional and easy to work with. got the job done quickly and hassle free. if you need your visa done, this is definitely the right place to go. they don't promise what they can't deliver so you aren't wasting your time or kept hanging when you need to get this done quick. do realize they can only process the paperwork if you are timely with sending them your documents so if you want it quick, make sure you hold up your end and send them the paperwork asap too… Read Full Review

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★★★★★

“Great customer service!”

Written on: 24/01/2013 by Tequestafarian (1 review written)

I was in a bind and needed to go to Brazil quick. I called a few expediting companies and the only one that could expedite a Brazilian vias was Visa Passport Pro. The person helping me did an awesome job! Thanks!… Read Full Review

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