I used this company to obtain a passport in 24 hours. I called on Friday morning, and my passport was in my hand by Tuesday. The only reason I gave four stars instead of five is because my case manager was gone on the day I was trying to check the status of my documents, and I had to call the main line several times to speak with another representative. I would recommend this company, they worked a miracle by getting me a passport so quickly. Just remember to follow their instructions EXACTLY. If you have any questions or doubts, call the company to clarify. Slightly expensive, but absolutely worth it.

The folks at Visa Passport Pro were able to help me get my expired passport renewed very quickly and then right away were able to turn it around in order to obtain my Visa to Brazil--not an easy task. They were helpful to the end!

I recently booked a flight for a quick trip with my brothers and then found out my passport had just expired. With less than three weeks before my departure, I turned to Passport Pro for help and they came thru with several days to spare. Highly recommend them for their services.

Very impressed with this service. I was pleasantly surprised by how fast and easy the whole transaction was from start to finish. Received my Passport even earlier than promised! Excellent service and I will recommend Visa Passport Pro to friends and colleagues.

Adam and everybody and Visa Passport Pro was excellent to work with. They were thorough and made every part of the process of dealing with getting our child's passport easy. They made what was a stressful undertaking with sometimes confusing instructions an extremely simple process. They provide an excellent service, professional personal, and for an incredibly reasonable price. The price of piece of mind of getting passport and visa on the first time for parents not use to travelling abroad was well worth the expense. My husband and I cannot say enough good about Adam and the other people at Visa Passport Pro. We strongly recommend this organization's services for anyone looking to obtain a passport or visa (or both).

I booked my European trip not knowing my passport was expired. I had only 7 business days left to get it renewed. Thanks to Visa Passport Pro I've got my renewed passport just in time for my trip. Extra cost I incurred for this service was far less than the cost of rescheduling my trip. Their online chat service in particular was very useful to find out the status of the process along the way.

Great service at competitive pricing! What more can anybody say? I travel for a living and would highly recommend you try this Service Provider! - Jim

We had never had to get a Visa before and our cruise line, Holland America, recommended this company. I tried to do it online with little success, so I called the number provided by HA. I was not able to contact a Visa person, so I went online to the live Chat and connected with an agent. We were doing great and he had been very helpful, when their system went down. The following morning I got an e-mail from the agent explaining what had happened and he gave me his number to call. We discussed all my issues and then He sent me all the information that he would need to get the Visa process taken care of. I was getting 4 of them as was getting them for our traveling companions too. He was very helpful and would call me when ever he was sending me more information. I would use this service again, as well worth the money. I feel secure that we are all set to go and have the paper work to take along in case there is any confusion. Very helpful agent!

My wife had used your service and recommended it to me. I talked with two people who were very helpful about filling out the visa form. The visa arrived a day or two before it was promised. I would definitely use you again.

Great service, 3-4 business days means just that. I was terrified I wasn't going to get it in time and I got it at 10:00 a.m. on the 4th business day. The case manager was wonderful and helped me with all questions and even told me I didn't need to pay for the FEDEX expediting service (ontop of theirs) so she saved me some money. Great service. Liked everythign - make sure you print your application and no handwriting.

Efficient, good follow through, on time, professional, personal, great service.

After a few phone calls the passport was delivered ahead of promised time I am very pleased with the outcome KEEP UP THE GOOD WORK This process is very daunting for the eldery (84) but you got me through it !!!

I recently used Visa Passport Pro to get a tourist visa to visit China and I must say that their service is top notch! They helped me every step of the way and were very clear on what documents I needed and how to go about filling out applications. They were also extremely helpful with the many questions I had during my process and always responded promptly to any questions or concerns I had. I highly recommend them!

Used this service since I simply do not have time on my own to do. Quickly needed 2 passports for our young girls to go on a vacation with family friends and I met the experts. Looked them up online wth a Google search and found Visa Passport Pro. She jumped into action with a calming voice, never speaking down to me and was very discriptive as to how to do this. Highly recommend them.

THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER HAD IN MY LIFE. Everything COULD have gone much smoother if this company was more honest, open, and efficient with their communication. They lack A LOT of common sense about customer service. In customer service, you should actually CARE about the customer, when in fact this company has NO empathy or urgency to your situation after they have your money. Here's what they said they will not do on their website: What We Will Not Do Mislead you in any way: We Are a Third-Party Passport Expediter. Leave you hanging. Promise service if we can't deliver in the requested time frame. SOURCE: Visapassportp… Well that was all total BS. They left me hanging and panicking for days, never returned my phone calls when they promised multiple times in a day that they would, wasted hours of my time, and would not let me speak to a manager or owner of the company (they just kept saying "i'm the highest person" and said "i do not work in customer service so I am not here to offer you any." this was said by a man). In the end I had to cancel my international plane ticket and reschedule it and had to miss my job interview, in which I received NO empathy or apologies from this company. When you apply for a visa, you pay them in the beginning, before they have ever completed the service for you. Once they have your money, their sense of urgency goes down the drain. They are so full of empty promises that you could probably make a comedy reality show out of them. They don't go out of their way to help you and just do the bare minimum if even that, and could care less whether you make your international flight or not, or how much money you have to waste changing your ticket. In fact, they actually make you feel worse about it than you would by their condescending tone and complete lack of consideration. I chose the 5 day service and my case manager was a lady I applied for a visa over 2 weeks before my flight date. She failed to inform me of a couple pretty important things pertinent pieces of information about obtaining my Chinese visa before snatching my credit card number. First off, she failed to inform me that there is a Chinese holiday coming up lasting 3 days and that the Chinese Embassy will be closed during those 3 days. Second, she failed to inform me to send in my previous passport with a previous Chinese visa because in some cases, they want to see it. She also decided to choose to send my passport to the FARTHEST Chinese embassy from Fl in L.A, with the most densely populated area of Chinese people in this nation, thus slowing down my visa process. Mind you this is a VISA PROCESSING AGENCY. Knowing these things BEFORE they happen should be a daily routine and a matter a common sense in their line of work. Due to this carelessness, I did not receive my visa on time. I called them everyday to followup but the phone calls were full of empty promises telling me I'll receive my passport on a certain date (BEFORE my flight) and that never happened. I stayed on hold with them for countless hours while at work in order to get updates and they never called me back even after being told by multiple people multiple times that they would. Thank God I have a laid back job that allows me to waste time for hours otherwise I probably would have never received my visa. In the end, all this drama and misfortune could have been avoided had someone kept in contact with me keeping me informed about what's going on. Nothing I communicated to the staff was being heard or acknowledged. I clearly told them multiple times that I would pay extra to expedite my visa the same day so I could leave the following morning. Yet this was not communicated to the proper people to make this happen. In fact, when I called them the following morning, they told me my passport was in Florida. Yes NO ONE called to tell me that my passport was in Florida, I HAD TO CALL THEM. I don't even know what I paid them for! They did nothing for me but cause a headache. I couldn't leave for Asia until the next morning, delaying my trip even more! I gave a few examples of this company's actions to hopefully prevent any of this from happening to you. If you want to know more, just message me. If you want to obtain a Chinese visa (or any other visa), just print their visa form directly from the website and submit it yourself. It's MUCH faster AND cheaper. Or pick another company that's within a major metropolitan area that actually has a Chinese Embassy! Had I known this company was located in South Florida, I would have never used them. I would have definitely used a company located in a more intelligent part of the country. I guess I shouldn't be surprised by their complete lack of competency to accomplish something as simple as processing a visa in a timely manner. There is no Chinese Embassy around here for miles, but there are definitely many closer ones than LA!! STAY FAR FAR FAR FAR FAR AWAY!!!! You have been warned :)