SHOCKING SERVICE!!!

Hi everyone out there, i would like to advice you not to make a mistake applying for anything from visa hq. They are the most wicked agency i have ever seen on the planet, i summited my documents for nigeria visa, everything requested was given to visa hq, including our tickets, which they knew the dates and times we were meant to leave yet they kept saying that the nigeria high commission will not accept my documents 1. The consent letter from my husband was not typed so it was not acceptable, 2that my bank statement there was only one transaction and it will also not acceptable. 3they wanted me to upgrade by paying another £450 so to get my visas for two working days then they could do it for me. I accepted to upgrade as my kids were looking forward to go to africa for the first time my kids are so sad. 3. My holidays given to me from work is running without making use of it. 4 they have returned my documents two days after the date we were meant to go. I asked about the fees i paid since we were not given a visa, they said the high commissioner may not give me my money as they would want to take fees for my application. I have told them that i will not let it end there this is why i wouldn't advice anyone to use them as they are not the right people to deal with.