written by Hanaw64 on 07/03/2014
We bought a Fagor 981X double oven two and a half years ago and the heating elements have failed already. We understood we had a 5 year warranty on our Fagor oven and fridge freezer but there were no registration cards provided when the products were installed and we've recently found out that the kitchen company we bought the new kitchen from hadn't completed the registration either. We've therefore been quoted £197 call-out and repair costs for the oven repair but have decided instead to replace the Fagor oven with a Neff one - our previous Neff oven gave us no problems during the ten years we had it! The kitchen company have been great however, selling us a new Neff oven at cost price. We've also replaced the Fagor extractor hood with a Neff one as the Fagor hood was dropping to bits. The kitchen company have also told us that they stopped using Fagor products some time ago because of other problems.
Peterellisson's Comment
Written on: 04/09/2014
We bought a similar one nearly 6 years ago and the element is sound, in spite of our mains voltage regularly rising 250 Volts. However, many years ago ago the heater in the main fan-oven failed twice in a short time. I discovered that my wife ,when using aluminium foil to wrap a large turkey in, whilst roasting, had not not ensured that the foil was secure, hence part of the foil was sucked across the air inlet to the fan, so blocking the air flow to the element, resulting in its over heating. The inside edge of a bend in the heater is a good indicator of this, as this the point where the internal embedded spiral element coils are closer together, so the heat is normally more intense. Also an air space must always be maintained between the fan inlet and any large utensils within the oven.
Toddysenior's Comment
Written on: 05/09/2014
Hi Peter,
It's good to know you sorted your oven problem but this wasn't the problem with ours. You might also be interested to know that the company which services Fagor products in the UK (De Dietrich of Basingstoke) went into liquidation in August 2014 so customers with Fagor warranties will have to apply to the liquidator if problems occur. It hardly gives confidence in Fagor products, does it......?