Atag Reviews - www.atag.co.uk

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★★☆☆☆
1.5 / 5
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

''Since 1948 ATAG has been the leading Dutch brand of innovative, high quality kitchen appliances. 2009, the year of our 61th anniversary, will see ATAG continue to accelerate its European expansion, its highly desirable product portfolio and enviable reputation for quality and style!During late 2006 the company re-established a UK base from which to present ATAG as a luxury appliance brand with genuine differentiation to the British and Irish markets. A brand that is dedicated to the Kitchen Specialist retailer and their customer.''
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Latest Reviews

★☆☆☆☆
Atag www.atag.co.uk

“Dishwasher”

Written on: 10/07/2014 by thesoapmaker (1 review written)

The Atag dishwasher was fine when it worked. It stopped working properly, and now not at all nearly 4 months ago. The appliance is still under guarantee and we are still waiting for it to be mended. Atag will not replace, because they say it is fixable, even though they and their agents have been unable to do so. Apparently more parts are on there way-I won't hold my breathe! We wanted to get Bosch, but were advised to get Atag by the company that made our kitchen, big mistake… Read Full Review

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★☆☆☆☆
Atag www.atag.co.uk

“atag combi oven”

Written on: 07/07/2014 by AshlynnDavies30 (1 review written)

So annoyed that I did not review this product before I purchased it as I've had nothing but trouble with it. Burns everything you try and cook as if the grill is on but it's actually the oven as it burns the top of the food but doesn't cook the food through. Also accidentally spilled fat in between glass on doors and cannot remove inner glass or door to clean so consequently always looks and is dirty. Steam cleaner is rubbish, doesn't actually loosen any spills even after one use so have to… Read Full Review

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★☆☆☆☆
Atag www.atag.co.uk

“Poorly designed products and even worse customer service”

Written on: 30/06/2014 by Tonkinese (1 review written)

Our own experiences of ATAG have unfortunately been similar to most of the other reviewers here. We had a new kitchen fitted 6 years ago and went with the designer's recommendation of ATAG for the fan oven (Model no. ZX6011K) and combi oven (MC4111L). It soon became apparent that there were significant flaws in the design of the products. The first problem was that the door of the fan oven has a number of large holes giving access to the space between the inner and outer glass panels… Read Full Review

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★★★★★
Atag www.atag.co.uk

“Surprised!”

Written on: 01/12/2013 by Pattipos (1 review written)

Was very surprised at the other reviews. Years ago I had an Atag installed in a renovated kitchen and loved it, so years on when we were having a kitchen installed in a house we'd renovated I ordered another. We only lived there six years but I loved my oven and had no problems except I inadvertantly turned the manual off and wondered why it didn't come on! I now have a gas AGA in our present house and love that too but its expensive to run so when we move again, as we hopefully will do… Read Full Review

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★☆☆☆☆
Atag www.atag.co.uk

“Premium Rubbish”

Written on: 31/07/2013 by ilikethingstowork (1 review written)

We inherited an ATAG SQ4211T Steam Oven when we bought our house. The oven was manufactured in 2010. It looks lovely and the ergonomics of the control panel works in an intuitive way. It seemed to work fine at first. We were wondering whether to keep it and add more ATAG appliances to match it later on. The drip tray was damaged so I went on the internet to find a replacement and also buy some additional pans too. Well, after spending many hours I didn't find one single ATAG replacement part… Read Full Review

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★☆☆☆☆
Atag www.atag.co.uk

“BE WARNED”

Written on: 06/03/2013 by ladybluev9 (1 review written)

Had new kitchen fitted by specialist supplier four years ago; chose ATAG combi oven and fan assisted main oven as I was under impression premier brand - be warned - do not go there - from day one the combi/microwave proved problematic in that after three uses the oven lamp bulb blew; took almost a year for this to be replaced only for it to go again a year later - unfortunately no one wanted to know and now have an oven which I cannot see into. The microwave itself makes a dreadful noise and… Read Full Review

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Richardcollman's Response to ladybluev9's Review

Written on: 20/07/2013

We've had similar problems. Bought ATAG combi oven, microwave, steam oven and also coffee machine. The four look good but it's a shame they don't work as well.

Coffee machine has twice had problems clearing used coffee, leaving growing pile of ground coffee in machine not receptacle. Have eventually got repaired twice.

Microwave door handle loose, one end came off before could be tightened scratching front. "Engineer" caused more damage attempting to "repair" it. Eventually got this sorted out.

Combi oven leaks fluid into drawer below when roasting turkey etc. Door seal has joint in middle of bottom. Atag's response so far is disinterest. Our view is 'not fit for purpose' so interesting legal debate coming up.

Steam oven has flake of paint fallen off. Concerned that continued use could cause damage.

Tried to get Atag's engineer to attend to 3 outstanding problems. They would only accept 1 fault per call, so came out and sorted out coffee machine.

We now need to try and get them back out again for other 2 faults.

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★☆☆☆☆
Atag www.atag.co.uk

“NO to Atag”

Written on: 11/04/2012

Had a new kitchen fitted 2 years and have been very pleased with it apart from the 2 Atag ovens we purchased.Poor after sales service, it took an engineer 6 weeks to come out to change an oven light bulb (could only be done by an engineer). Handle has fallen off one of the ovens and you can't access the inside of the door to fasten (looks like it might be time for another engineer!) And the other oven is completely unreliable, it switches between oven settings all on its own. I burnt a cake the… Read Full Review

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★☆☆☆☆
Atag www.atag.co.uk

“Expensive brand to avoid”

Written on: 10/03/2012

Atag is a brand of kitchen appliances that you can only buy through specialist kitchen fitting companies. I bought two when I had a new kitchen put in. I was not able to find any reviews for the company, so trusted their own marketing information. The ovens were expensive. Both have presented problems. The after sales service has been very poor indeed. I wrote a long e-mail to Atag detailing my concerns. After four weeks I have not even had an acknowledgement of my complaint, let alone… Read Full Review

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