In July 2012 I purchased a Suzuki 20hp outboard motor. Hearing of the new technologies that Suzuki had I took a leap of faith and bought one. It is for my small 16 foot boat. Bottom line, a horrible experience. I went out with this motor a total of 3 times and had to be towed in 2 times. The first time, it just quit. Cabela's said both plugs fowled for some reason. The second time I was traveling just above idle and hit a log. It broke part of the lower unit. Cabela's had it for 2 months trying to get Suzuki to solve the issue. I wrote a letter to Suzuki in CA. The service manager called me (good news) but was not sympathetic in the least. He sounded like he could care less. I just picked up the motor repaird, went to my nearest Honda dealer and traded it on the spot. Shame on Suzuki both tech wise and service follow up. Never again.
As rated by our community of reviewers
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