Written on: 12/06/2012
We bought the kit a few weeks ago and a package of extra bottles. One of the bottles in the package was missing the gasket. I emailed the company to see if the could send a replacement gasket. Within 20 minutes a rep called and said they do not have extra gaskets to send. She asked the color of the top and said they would send out the 2 bottle package as replacement. I just got the replacement bottles and a free gift sample flavor. I would recommend the soda stream since we enjoy the different flavors. I would also say that they have great customer service. I have never gotten that kind of fast service before. They great an A++ from me.
As rated by real users
"New cola concentrate" Read More
"Unwanted vending machine, not ..." Read More
"Short life, outrageous servici..." Read More
"Can't use 12 oz cups" Read More
"Flat Soda on Sale" Read More