Written on: 27/12/2011 by K.dusty
I bought a soda stream machine in September. I bought the model with the optional fizz chip which cost more than the basic model. When I got it home I found that the fizz chip didnt work and called the company immediately. I was assured they would send a replacement fizz chip out. Here is the problem...It is already almost January and I still havent received the replacement part. I have been lied to on multiple occasions when I call to find out what the hold up is. I caution anyone who is considering buying this product just for this reason. They are not standing behind thier product. Buyer beware.
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