The Bridal Store Reviews - www.the-bridal-store.co.uk

★★★★★
4.6 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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The Bridal Store - www.the-bridal-store.co.uk

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Latest Reviews

★★★★★

“Highly recommend ”

Written on: 13/07/2014

I found a Beautuful pair of shoes in a department store that I wanted for my wedding but they did not have my half size. I Looked online and found the bridal store with the same shoes in my size for £10 less than in store with free delivery. I had left my order a little late so needed a eta so I used the website to ask a question and received a quick response. My shoes arrived quicker than promised (5 days later) beautifully packaged! Very pleased with purchase!… Read Full Review

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★☆☆☆☆

“I had nothing but trouble returning shoes ordered. No...”

Written on: 23/05/2014 by Perezfm417 (1 review written)

I had nothing but trouble returning shoes ordered. No returns label . Returns then sent to a different address. They were quick enough to take my money but took weeks to process a refund . Very disappoint with the service. Not worth the hassle look elsewhere… Read Full Review

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★★★★★

“Highly recommended and a joy to shop with!”

Written on: 28/03/2014

I saw great pair of shoes in a high street store but they had no stock of my size- googled them and found www.the-bridal-store.co.uk .I ordered my shoes from The Bridal Store and had my order the next week. Fantastic service and beautifully packaged- awesome experience and would buy and recommend again and again… Read Full Review

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★★☆☆☆

“confusing”

Written on: 24/03/2014 by WINKY308 (1 review written)

Ordered shoes. no returns form in the box. Had to phone up to find out how to return.Told to post them to a different address to the one on dispatch note at my own expense. Then another duplicate order turned up. Phoned again, was promised a pick up for both orders. It didn`t happen. After several e-mails they were eventually picked picked up. Not worth the time and effort spent on it… Read Full Review

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★★★★★

“Great!”

Written on: 22/03/2014

I found the Bridal Store through Google and found the shoes that I'd been searching for but had been unable to get hold of! The Bridal Store delivered the shoes quickly and efficiently and at a great price! The ordering was easy and I had no problems. I love the shoes! Would highly recommend the Store!!… Read Full Review

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★★★★★

“Beautiful comfortable shoes”

Written on: 22/03/2014 by tpHewitt414 (1 review written)

I ordered a pair of kitten heels for my wedding; they arrived quickly, are beautiful, and so comfy I doubt theyl need worn in. I'd definitely order from the bridal store again and recommend it to others… Read Full Review

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★★★★★

“Gorgeous gorgeous shoes!”

Written on: 11/03/2014 by Hazel19 (1 review written)

I ordered my wedding shoes online for convenience, they arrived promptly and we're really well packaged so were in perfect condition when I they arrived. I ordered a 6 and they fit perfectly, heel height is just right, not too high. I can't wait to wear them now!… Read Full Review

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★★★★★

“Shoes”

Written on: 11/03/2014

Great speedy delivery. However, ordered a size 6 and was sent a 7. Returned and emailed the company, very good customer service, size 6 couriered to me and arrived next day and refund being made on the postage back. Nicki was very helpful and corrected the error very quickly. Looking forward to wearing them!… Read Full Review

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★★★★★

“Anemone Headdress”

Written on: 28/02/2014 by Gem78 (1 review written)

Great service from the Bridal Store but unfortunately I had to return the beautiful headdress as it was just too big and kept slipping over my eyes every time I put my head down! Just awaiting my refund and wouldn't have a problem with ordering another item from them… Read Full Review

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★★★★☆

“Good shoes, good price, good service”

Written on: 26/02/2014 by KellsP (1 review written)

I ordered my wedding shoes online, not convinced it was a great idea at the time but the shoes were exactly as described, and fit perfectly. They were a good price and arrived promptly. Would def. order again or recommend to anyone… Read Full Review

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★★★★★

“The Rainbow Club Shoes”

Written on: 21/02/2014

I had trouble purchasing these shoes and the Bridal store had them and even though they were plagued by floods got the shoes to me. I telephoned to see if they actually had them and the staff member I spoke to was extremely helpful, polite and knowledgeable about the product and delivery times. All in all I would use the Bridal store again and definately recommend them to anyone who needs a bridal store. The only thing I would like to see is confirmation that the item required is definateley… Read Full Review

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★☆☆☆☆

“Exceptionally poor service”

Written on: 14/02/2014 by Beverl (1 review written)

I mailed the info address to enquire whether a size of shoe was in stock, no reply.. Needed to have them to get them dyed to match my wedding outfit . I ordered, received shoes and bag but shoes didn't fit. Having returned them by return, for a bigger size, two weeks on I have heard nothing, despite a further email. SO, GIVEN UP WAITING For shoes and gone to john Lewis where they arrived within 24 hours. Still waiting to hear about a refund. And there's no number to call. I may end up… Read Full Review

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★★★★★

“Shoesy :)”

Written on: 12/02/2014

The shoes fit perfectly and the delivery was on time. Thank you I can't wait to wear those shoes :)… Read Full Review

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★★★★★

“Happy feet”

Written on: 04/02/2014

So happy with my purchase. Shoes fit perfectly. Can't wait til the big day to wear them… Read Full Review

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★★★★★

“my wedding shoes”

Written on: 23/01/2014

there were lots of shoes to pick from,I found just the pair I wanted. the service was very good and the goods arrived on time. I have returned the shoes to be dyed so now I am waiting for them to be returned to me… Read Full Review

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★★★★★

“great customer service”

Written on: 20/12/2013

I ordered a pair of shoes from the bridal store, there was a delay in delivering them as they were waiting on the supplier. when i emailed them about this I recieved a reply the same day aplolgising and offering me a refund or discount, i took the discont and the shoes then arrives when they said, they are beautiful and great quaility. Very happy and i would definatly use them again … Read Full Review

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★★★★☆

“Wedding Shoes”

Written on: 08/12/2013

My future daughter in law showed me a pair of Rainbow Club Orvieto wedding shoes on the Bridal Store web site and asked if she could have them for her birthday, the wedding is next year, I was a little shocked at the £110 price tag but agreed. The web site was easy to use and the order was confirmed by email, I was still a little apprehensive about the cost as I had seen many pairs of similar shoes online for half the price, however on receiving my order the quality of the shoes is excellent… Read Full Review

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★★★★★

“Stunning!”

Written on: 16/11/2013 by laulauday (1 review written)

My shoes arrived promptly and are absolutely gorgeous - one very happy bride to be!!… Read Full Review

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★★★★★

“Very Helpful”

Written on: 30/10/2013

The shoes I ordered were a bit too small and I wanted to exchange them for the next size up. However, I was told that the style of shoe had been discontinued and they did not have any of the size I wanted left in stock. I got an email the next day to be told that they had contacted the manufacturer and had managed to source the correct size directly from the factory. The shoes arrived very promptly and were perfect. The lady I was dealing with went beyond what she needed to do and provided… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/10/2013

The service was very quick and I was delighted with the shoes I purchased! I would definitely recommend this site for any wedding purchases as its was completely stress free!… Read Full Review

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