Not worth the hassle!

★★★★☆
4.4 / 5
85% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Girls of Elegance - www.girlsofelegance.co.uk

★☆☆☆☆

“Not worth the hassle!”

Written on: 27/12/2012

I purchased 4 dresses and 4 pairs of shoes in September and was quoted up to 6 weeks for delivery. The order took 8 weeks to arrive (payment was taken in September). No contact or apology was made by G of E during my 8 week wait. When I finally received the dresses and shoes the sizes came up far smaller than quoted and had to be returned. I returned the dresses by courier 2 days after I had received them and G of E confirmed receipt on 26 Nov and advised me I would receive a refund within 10-14 days. As I had still not received a refund on 23rd Dec I emailed them querying this. A refund was then processed, again with no explanation or apology for the delay. Although the dresses are reasonably priced I would never use this company again as the sizes are misleading and the service was disgusting.

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