Please do not place an order!

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Aimee's Boutique - www.aimeesboutique.co.uk
★★★★☆
3.7
68.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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michelle4922's review of Aimee's Boutique - www.aimeesboutique.co.uk

“Please do not place an order!”

★☆☆☆☆

written by michelle4922 on 14/07/2013

I do hope you are lucky enough to read this review before placing an order with this company.Do not be deceived by the good quality website as I was.Similarly to other consumers I never received my order that I placed at the beginning of May. I have had several telephone conversations (only because I persevered with the number as most of the time it just states is unavailable)with staff that have made so many excuses / promises that were never delivered. I have sent numerous emails some of which go no reply, I was happy at last to receive a reply that said I would be refunded and low and behold I never have, I am still trying by every means possible. I am awaiting response from the consumer rights department at the citizens advice and I urge anyone else in my position not to let their case drop, the way this company is operating is disgusting, scandalous and they should be highly ashamed. Clearly they deliberately ensure some customers receive their orders in order not to appear entirely phony. I have used google maps to trace the exact location and it is merely a 'barn' style building in a field. Please please avoid at all costs!

  • 12 x glass baloon weights

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Sara521's Response to michelle4922's Review

Written on: 05/08/2013

I have traced this company online.
I have reported them to Trading Standards via Citizens advice.

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Sara521's Response to michelle4922's Review

Written on: 09/08/2013

On Yell Aimee's Wedding Boutique is listed and gives a business address, which is a residential street.
This company are actually breaking distance selling regulations by not providing a business address on their website.
Take a look at Yell!
I have reported them to Trading Standards via the Citizens Advice website, as like many others I did not receive my delivery or a refund.

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