Written on: 09/11/2012
I am a first-time customer at this webstore and one of the items that I received is faulty. I emailed the company over 14 days ago and haven't heard back from them. They have no returns address on their website or a telephone number so email is the only way you can contact this company. Unfortunately they don't reply to emails.
I am waiting for a delivery address so that I can return my faulty item recorded delivery as they suggest.
Having said that, the quality of the products is fantastic so if their customer service improved I would definitely recommend them.
As rated by real users
" Just fine " Read More
" Excellent service and good quality products " Read More
" Avoid like plague " Read More
" Item no show " Read More
Written by Grobler
" Overall service, communication and delivery " Read More