The BoardGamers Reviews - www.theboardgamers.co.uk

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17
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Latest Reviews

★☆☆☆☆

“DO NOT USE THIS COMPANY!”

Written on: 02/06/2015

I made an order on 23/5/15 I received an email saying thank you for opening an account with us but no details of my order, I emailed them no response, no money taken, but I quickly thought something was wrong so googled reviews on them, after hearing some of you had never received your items & that your cards were being fraudulently used, I've canceled my card! Why has this company not been taken off the internet?!!… Read Full Review

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★☆☆☆☆

“This company seems legit when ordering online, you...”

Written on: 27/05/2015 by Laran202 (1 review written)

This company seems legit when ordering online, you even receive confirmation email right away. After waiting a month for any delivery, or to even hear a thing from company, I decided to email them. Never heard back. There is no phone number to contact them on either!! My dad also ordered game through them and has since had $800 of fragulant activity on his credit card. Ridiculous!! We both had to cancel credit cards because odviously this is not a legit business on the up and up. DO NOT ORDER… Read Full Review

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★☆☆☆☆

“Avoid!!!!!”

Written on: 27/05/2015 by 18Young (1 review written)

Fake company! I have managed to cancel my card before any money was taken. Many people have had their payment cards cloned! I have posted on Facebook in the hope that all will share and no will buy from them!… Read Full Review

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★☆☆☆☆

“I visited this website to purchase the pieface board...”

Written on: 26/05/2015 by jackcpfc (1 review written)

I visited this website to purchase the pieface board game as it was the cheapest place online. Despite the website saying the order was successful, I received an email saying the order had failed and wouldn't be processed. Not wanting to be charged twice I decided not to reorder. Two days later two transactions to Ladbrokes appeared on my account (£20 and £25). I informed the bank and they told me they had been put through not long after I tried to place the order. The original order… Read Full Review

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★☆☆☆☆

“Do not use this Company! ”

Written on: 23/05/2015 by Alexus1946 (1 review written)

I ordered a game off this company, gave all my card details, received an acknowledgement of my account and order and a day later received an email saying order accepted and then error. I emailed the company as no phone number given and have heard nothing! They have all my card details. Do not order from this company… Read Full Review

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★☆☆☆☆

“sad and ruined a child's bday”

Written on: 23/05/2015 by scottica (1 review written)

Ordered a board game. Can't get a reply to my email. Can't reach out to customer service, no working phone number. Highly upset at this point… Read Full Review

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★☆☆☆☆

“TERRIBLE EXPERIENCE!”

Written on: 07/05/2015 by USDORSEY (1 review written)

Ordered an item not received. No reply to email and telephone number not working. Not a way to run a business. My credit card had been charges from places that I never been before. The credicard company spoted the fraude and changed credit card. Is it coincidence?… Read Full Review

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★☆☆☆☆

“Not a company I would recommend”

Written on: 01/10/2014 by Fred8Boggs (1 review written)

Ordered an item not received, but no money taken. No reply to email and telephone number not working. Not a way to run a business. My credit card has been cloned recently but the Credit Card Company discovered it very quickly thank goodness… Read Full Review

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★★☆☆☆

“Not received the jigsaw I ordered...”

Written on: 15/07/2014 by lisa8st (1 review written)

I was so pleased to find this jigsaw at board gamers.com as I had been looking for it everywhere. My order was confirmed online and payment taken, but had no communication from them since. Fortunately, I paid through Paypal so I am not out of pocket, but after reading other reviews, I am anxious… Read Full Review

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★☆☆☆☆

“Do not waste your time with this so called company!”

Written on: 24/04/2014 by Davidson237 (1 review written)

Waste of time! Do not even bother placing an order as they do not dispatch the order and do not reply to emails sent to them… Read Full Review

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★☆☆☆☆

“Not delivered no response”

Written on: 18/04/2014

Ordered a game nearly 3 weeks ago and have heard nothing from them since,. Been sending emails to them which they have ignored. Would not recommend anybody to order from them… Read Full Review

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★☆☆☆☆

“I ordered the logo board game. It didn't arrive, and...”

Written on: 25/03/2014 by GraceLopez (1 review written)

I ordered the logo board game. It didn't arrive, and my card was just for fraudulent purchases afterwards. Not sure if they are selling the details on or using them themselves but nearly £100 was taken out of my account. AVOID!!!!!… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 21/03/2014 by DanielMacKenzie18 (1 review written)

Ordered a game and received an email confirming my order, promising another email with a tracking number once the game had been shipped. The game has never turned up, I have never received the second email, no money has been taken but I am now worried that they have stolen my card/identity details. Their phone number does not work, they do not reply to emails, and the 'customer service' and 'about us' links on the website do not work. Avoid!!!… Read Full Review

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★☆☆☆☆

“Order taken, nothing delivered”

Written on: 17/12/2013 by andysummers79 (1 review written)

I ordered Tension - the naming game from this place. It was a lot cheaper at £8.99 than I found anywhere else, so I should have realised. They sent me an email saying it was on order on December 1st and I would receive an email when it's dispatched but nothing has arrived by December 17th. I've tried emailing the address on the confirmation email twice and had no reply. They are also not answering their phone. All the links on their website for Customer Service and Live Chat go nowhere so… Read Full Review

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★☆☆☆☆

“Too good to be true???”

Written on: 06/04/2013

Ordered game. Apparently in stock and got confirmation e-mail but nothing forthcoming. No money taken, no game received. Just trying to get this high enough on Google so others aren't duped into ordering… Read Full Review

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Andysummers79's Comment

Written on: 17/12/2013

I had exactly the same problem. Rubbish service. Ordered a game on December 1st, nothing has arrived 16 days later, their Contact Number rings out constantly and nothing was taken from my account so far. I also noticed that all the links on their site for "Live Web Chat" and "Contact Us" and "Customer Service" go nowhere. Doesn't look like a very good operation, well advised to avoid this company.

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★★★★★

“Thanks for your help”

Written on: 19/03/2012

My thanks to Rhys who was so helpful when I was trying to obtain the boardgame 'Tension'. He was so prompt in replying to my enquiry and I now have the game. It took a couple of months to get but Rhys kept me up to date and when it did become available again I knew about it. Would recommend them to anyone… Read Full Review

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★★★★☆

“Good Delivery Times And Decent Support”

Written on: 06/12/2011 by Jane-Smith (1 review written)

Ordered the angry birds board game for £29.99. When I queried for delivery dates it did take a little while for a reply. Maybe down to the christmas period? item did arrive within 4 days… Read Full Review

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