Wooden playhouse

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★☆☆☆☆
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  • Customer Service

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qvDiaz490's review of Outdoor Toys Direct - www.outdoortoysdirect.co.uk

★☆☆☆☆

“Wooden playhouse”

Written on: 02/05/2014 by qvDiaz490 (1 review written)

Very disappointing service. Item was due to be delivered we had received emails, phone call and text to confirm delivery date, it didn't turn up on that date. When I phoned to enquire was told 'it's not on lorry, we don't have any in stock and we don't know when it's back in stock' . We had given them 3 weeks notice of our order before the delivery date, and they had taken full payment on the date it was ordered. It has now arrived 1 week late after much chasing by ourselves involving numerous phone calls, but.... 1 panel is broken so still waiting for replacement, told 2-5 working days! Not assembled playhouse yet but looks to be of good size, a little rough round the edges, had needed some tidying up, sanding etc before painting. Fingers crossed this replacement arrives soon! Would not recommend company due to poor customer service.

  • Mad dash gingerbread playhouse 7x5 £310

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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