OneClickToys.com Reviews - www.oneclicktoys.com

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★★★☆☆
3.4 / 5
From 8 reviews
64% of users recommend this
Click here if this is your business
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★★☆☆☆

“Be prepared to be disappointed if you order”

Written on: 24/10/2012 by Rugosa (1 review written)

The undercot drawer I wanted had to be a specific size so I phoned and emailed OneClick to confirm that they had the item in stock and was assured they had. First suspicions arose when they asked for an additional £7 for carriage despite their website stating that carriage was free. I reluctantly paid the extra. What was delivered was the wrong size - a different unit to what I had ordered. I tried phoning their customer services but the phone was never answered. I emailed and they replied 4… Read Full Review

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★★☆☆☆

“Tardy delivery”

Written on: 10/10/2012 by Sroo (1 review written)

I ordered a baby bath which was supposedly in stock and had an indicated delivery period of some four days. It eventually arrived over three weeks beyond the expected date. It seemed "in stock" meant at their suppliers and it turned out that that was not, after all, the case. I would only order from this company again if their price on an item I wanted was exceptionally low… Read Full Review

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★★☆☆☆

“Very slow delivery! Not 3 - 5 days as stated!”

Written on: 24/07/2012 by lileandros (1 review written)

I ordered this toy as a gift for my friend's baby. I specifically searched for this toy as I previously bought it once before for my nephew and he loved it as it helped him to sleep peacefully, especially when he had a bad dream. The item itself is brilliant! It plays a few melodies to help kids to fall asleep, it provides different colour lights - that creates a beautiful ceiling or a wall at night, shining like little stars! The soft toy is cute and cuddly, suitable for new-born babies. I… Read Full Review

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★★☆☆☆

“Slow delivery”

Written on: 11/06/2012

I ordered from this company as they advertised fast delivery. Unfortunately this did not happen and I had to chase the order up after a week. I was then told that they had run out of stock and were awaiting delivery. A customer service phone call would have been nice. This would have then informed me of an expected delivery date. Alternatively if you can't honour the delivery promise then take that out of the info on the web site… Read Full Review

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★★☆☆☆

“Slow delivery and inaccurate stock information”

Written on: 11/06/2012 by Bigtiger79 (1 review written)

The item I ordered showed that there were well over a thousand in stock, and also that dispatch would be within 1-2 days. After 4 days I called to ask wherether it had been dispatched as I hadn’t had an email, and was promised it would be dispatched the same day. It wasn’t so I called again the next day and it appears that they did not have any stock and nor did the supplier, so the first person I spoke to either had incorrect information or lied. Clearly the stock data isn’t live and… Read Full Review

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★★☆☆☆

“Bad customer service”

Written on: 06/06/2012 by firstauntsally (1 review written)

I ordered a Maria Saplings folding cot and 2 bath sponges. Upon chasing this order 2/3 times I finally got advised, (after taking payment for the item) that they are no longer able to obtain the cot from their suppliers. I begrudgingly agreed to just keep the bath sponges on the order and was advised they would be sent out that day. Again, 1 week later, I chased to see where these were only to be advised again that they were sitting in the system and hadnt been processed! I complained to… Read Full Review

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★★☆☆☆

“Slow delivery, poor packing”

Written on: 29/05/2012

The website says One Click Toys ships within 24 hours in most cases. When my item hadn't arrived after 8 days, I sent an email asking where it was. I didn't receive an individual response or an apology, just what looked like an automatically generated email the next day, saying my item had been shipped. It arrived wrapped in what looked like a black bin bag, done up with parcel tape (a real task to get into), and with the item packaging itself somewhat damaged because of the flimsy wrapping… Read Full Review

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★★☆☆☆

“Am not sure about this site. Disappointed”

Written on: 24/10/2011 by kreutzer (1 review written)

I don't think i can trust this site as far as am concerned. I saw this beautiful dollhouse that my little girls loved. The price was good one of the best that I have seen with doll furniture. How great is that?I knew This doll house would be a great way to help prepare my little one for a new baby coming to your family. When it arrived i was shocked beyond words.The furniture made from wood had cracks with the hinges on the door missing. Its windows had broken and some of the furniture that… Read Full Review

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