OneClickToys.com Reviews - www.oneclicktoys.com

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★★★☆☆
3.4 / 5
64% of users recommend this
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★☆☆☆☆

“Worst online experience in quite a while”

Written on: 21/06/2012

It took my order 10 days to arrive even though it said on the website that stock was readily available (within 1-2 days). I spoke to the customer services hotline who were very friendly and promised me prompt delivery after my call, but nothing happened for a few days again. I then received an email saying that my order had been dispatched and that I could track my parcel. Tracking did not work either unfortunately. To sum it up: It took ages to get my product, and I did not have any idea of… Read Full Review

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★☆☆☆☆

“Message in a bottle ?”

Written on: 20/06/2012 by EdWinchester (1 review written)

Placed an order for two different items. Received order confirmation e-mail. Then another vague e-mail that stated an item was delayed awaiting restock. Then a week later I had to make telephone contact to expedite this supplier. Turned out that the goods delayed had an unknown restock date.Decided to cancel and await partial delivery. Supplier could've advised me earlier that goods had a 'sometime never' restock date and allowed me to look elsewhere sooner. Abysmal service, would suggest that… Read Full Review

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★★★★★

“excellent professional value & service.”

Written on: 19/06/2012 by dorowkan (1 review written)

"Hi this was my first experience of shopping at oneclick. The price point was excellent. Communication throughout the transaction including status was reassuring. Item arrived promptly and well packaged. The item was a humble pair of insoles for my kid and what a difference they've made to histrusty hiking boots, it might not be the most glamorous product oneclicktoys supply - but boy are my his feet happy… Read Full Review

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★★★★★

“Easy transaction”

Written on: 17/06/2012

After searching several Internet sites for the slumber buddies frog for my baby, oneclicktoys were the best price by far (even with delivery they were still cheaper than a second hand one on eBay). Very pleased with the item, service & especially price. Was pleasantly surprised that frankie frog came with batteries!… Read Full Review

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★★★★★

“price surpass any company”

Written on: 16/06/2012 by hoskinshosks (1 review written)

Excellent!!! I am so happy I was directed to your company to order the dolls for my daughters . The selection & price surpass any company that I have seen. oneclicktoys is my choice from now on. I wish your company all the best and continue doing the superb job that you have been doing. Thank you!!!"… Read Full Review

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★★★★★

“CLEVAMAMA MEMORY FOAM COT BED MATTRESS”

Written on: 15/06/2012 by GillyWilly72 (1 review written)

THIS MATTRESS IS EXCELLENT! MY BABY HAS JUST GONE INTO HER COT WITH THIS MATTRESS & SHE NOW SLEEPS RIGHT THROUGH THE NIGHT. IT IS DESIGNED TO SUPPORT BABYS BODY & HELP WITH FLAT HEAD SYNDROME. ALTHOUGH MY BABY DOESNT SUFFER FROM THIS I FEEL REASSURED THAT WITH THIS MATTRESS IT WILL PREVENT HER FROM GETTING IT. A BRILLIANT DESIGNED MATTRESS WHICH NOT ONLY LOOKS EXPENSIVE BUT IS CHEAPLY PRICED! I WOULD DEFINATELY RECOMMEND THIS PRODUCT. ONE CLICK TOYS DELIVERED THIS PROMPTLY WITHOUT ANY PROBLEMS… Read Full Review

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★★☆☆☆

“Slow delivery”

Written on: 11/06/2012

I ordered from this company as they advertised fast delivery. Unfortunately this did not happen and I had to chase the order up after a week. I was then told that they had run out of stock and were awaiting delivery. A customer service phone call would have been nice. This would have then informed me of an expected delivery date. Alternatively if you can't honour the delivery promise then take that out of the info on the web site… Read Full Review

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★★☆☆☆

“Slow delivery and inaccurate stock information”

Written on: 11/06/2012 by Bigtiger79 (1 review written)

The item I ordered showed that there were well over a thousand in stock, and also that dispatch would be within 1-2 days. After 4 days I called to ask wherether it had been dispatched as I hadn’t had an email, and was promised it would be dispatched the same day. It wasn’t so I called again the next day and it appears that they did not have any stock and nor did the supplier, so the first person I spoke to either had incorrect information or lied. Clearly the stock data isn’t live and… Read Full Review

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★★★★★

“good product and service”

Written on: 10/06/2012

the product was just what I expected and at a good price. delivered on time with no problems… Read Full Review

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★★★★★

“Quality products”

Written on: 08/06/2012

Slight delay in delivery, but goods arrived well packaged. All 3 items are of good quality and good prices too! Would certainly shop with you again… Read Full Review

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★★☆☆☆

“Bad customer service”

Written on: 06/06/2012 by firstauntsally (1 review written)

I ordered a Maria Saplings folding cot and 2 bath sponges. Upon chasing this order 2/3 times I finally got advised, (after taking payment for the item) that they are no longer able to obtain the cot from their suppliers. I begrudgingly agreed to just keep the bath sponges on the order and was advised they would be sent out that day. Again, 1 week later, I chased to see where these were only to be advised again that they were sitting in the system and hadnt been processed! I complained to… Read Full Review

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★★★★★

“A great, efficient service”

Written on: 04/06/2012 by Sausagedog27 (0 reviews written)

My delivery arrived as described and was the cheapest by far of all the online prices I compared. The product: Ewan the Dream Sheep, was purchased for two friends with newborn babies as we found it really helped to get our daughter to sleep when she was a newborn.16 months on and we still use it!… Read Full Review

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★★☆☆☆

“Slow delivery, poor packing”

Written on: 29/05/2012

The website says One Click Toys ships within 24 hours in most cases. When my item hadn't arrived after 8 days, I sent an email asking where it was. I didn't receive an individual response or an apology, just what looked like an automatically generated email the next day, saying my item had been shipped. It arrived wrapped in what looked like a black bin bag, done up with parcel tape (a real task to get into), and with the item packaging itself somewhat damaged because of the flimsy wrapping… Read Full Review

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★☆☆☆☆

“waste of time”

Written on: 28/05/2012 by astridzelda (1 review written)

I ordered a changing bag from this site, two weeks later I was sent the wrong bag. I contacted them and they informed me that I would be sent the correct item as soon as they received the other one back (which I sent back immediately). Then I was contacted only to be told that they could not source the correct bag and I was refunded the money. Whilst I was refunded the money immediately I would of preferred the bag I had initially ordered, or to have been told straight away that I could not… Read Full Review

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★☆☆☆☆

“Lousy service & communication and no attempt to make...”

Written on: 28/05/2012

Ordered a potty in advance of child's potty training, paid first class to get it within 2-3 days (it's a time critical item). After a week chased to find they didn't have it in stock on the day and it was going to be another few days before they had any in. Further chasing and complaints about the service fell on deaf ears. When it did finally arrive, we were offered free postage on our next order. When you've paid for a service (1st class), and don't receive that service, surely that should be… Read Full Review

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★★★★★

“toodle loo portable folding toilet training seat”

Written on: 28/05/2012 by 78gaw (1 review written)

Excellent product folds down small enough to fit in a bag and works fine, a few people saying it moves around but its fine, just steady your little one and you'll have no problem!… Read Full Review

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★★★★☆

“Fantastic Price”

Written on: 26/05/2012

I ordered a sleepytot from this site as it was far cheaper on there than anywhere else. It took a while to arrive but it was worth the wait for the very low price. I would use this site again based on my experience… Read Full Review

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★☆☆☆☆

“Steer well clear!!!!”

Written on: 25/05/2012

The worst case of false advertising I've ever seen! Customer service a joke! Sent out something completely different to the photo & description online. Customer service answer: send back for a refund. When asked if I could order the set I expected to receive I was sent the same link to the item I already purchased under false advert!! Do not touch this company! Worse than useless!!!… Read Full Review

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★★★★★

“Taf Big Mat”

Written on: 24/05/2012

Ordered a Taf big mat as this was the best price I could find on the net. Arrived promptly and we love it! Added a small bib and also got free delivery - ace!… Read Full Review

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★★★☆☆

“Slow dispatch”

Written on: 10/05/2012

In stick item ordered 2pm Monday not dispatched till Thursday despite chasing… Read Full Review

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